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Communicate clearly with service writer/management regarding repairs and recommendations Requirements: * Minimum 4 years of professional experience as an auto repair technician * ASE certifications ...

Be Seen First

Communicate clearly with service writer/management regarding repairs and recommendations Requirements: * Minimum 4 years of professional experience as an auto repair technician * ASE certifications ...

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Customer Service Auto Repair Associate - Bilingual Spanish/English Required - $41k to $52k!

Customer Service Auto Repair Associate - Bilingual Spanish/English Required - $41k to $52k!

Auto Liquidators Plus

Dallas, TX

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Job description

NOW SEEKING BILINGUAL Customer Service Auto Repair Associate for Auto Liquidators Plus

  • Earnings Potential of $41,600/yr to $52,000/yr! (based on exp/skills)

  • $20 to $25/hr (Rate based on exp)

  • Must be Fluent in SPANISH & ENGLISH (both verbal & written)

Auto Liquidators Plus is a family-owned dealership organization with 3 area locations in Dallas, Tyler & Waco, TX. Auto Liquidators has been in business for over 35 years, and we are continuing to grow. As a result of our success, our service department is seeking a Bilingual Customer Service Auto Repair Associate to further help our wonderful customer base!

We Offer:

  • Earnings Potential of $41,600/yr to $52,000/yr! (based on exp/skills)

  • $20 to $25/hr (Rate based on exp)

  • 5 Day Work Week! Mon-Fri 9am-6pm (very rare occasional Saturdays)

  • Paid Time Off / Paid Holidays

  • 401k Plan

  • Health Insurance (Company Pays 50%)

  • Dental & Vision Insurance

  • Life Insurance (Company Paid $15k Policy!)

  • Employee Discounts on Auto Parts

  • Casual Dress Code: Khakis or Jeans & 4-5 Free Work Shirts

  • FANTASTIC Facilities at all 3 Locations! (Dallas was a prior franchise dealership, Tyler is a brand new building, and Waco was recently remodeled)

  • Supportive Management that wants to see YOU Succeed

  • Job Security at a stellar, successful, family-owned business of over 35+ years! Our employees stay an average of 10+ years!!

Responsibilities:

  • Provide exceptional customer service in a high customer volume & fast-paced environment

  • Greet and Assist customers in person, over the phone, via text, and by email in BOTH ENGLISH & SPANISH

  • Schedule Service Appointments

  • Maintain communication with customers, explaining repair recommendations, warranty coverage, and repair timelines in a professional and easy-to-understand manner

  • Open and maintain service repair orders and warranty repair orders accurately

  • Determine warranty eligibility according to dealership policies

  • Follow up with customers after repairs are completed to ensure satisfaction

  • Handle post-repair questions and concerns professionally

  • Work closely with Sales, Service, Collections, Parts, and Management

  • Escalate complex situations to management when appropriate

  • Process repair invoices and supporting paperwork

  • Maintain accurate files and update files when necessary

What We Seek:

  • Fluency in SPANISH & ENGLISH Required (Verbal & Written)

  • 2+ Years MINIMUM Customer Service Experience

  • Must be at Least 21 Years of Age

  • High School Diploma or GED

  • Excellent Communication Skills, both Verbal and Written

  • Ability to Multitask and Thrive in a Fast-Paced Environment

  • Proficient with Computers and Microsoft Office Applications

  • Knowledge of Automotive Repairs and Vehicle Systems Preferred

  • Automotive Dealership Experience is Preferred

  • BHPH Experience is a PLUS

  • Service Advisor or Service Writer Experience is a HUGE PLUS

  • Experience with Dealership Management Software is a HUGE PLUS (DealerCenter, Frazer, RouteOne, etc.)

If you are seeking an opportunity for a CAREER as a Customer Service Auto Repair Associate with Auto Liquidators, APPLY NOW and CALL 800-475-7114 to take the next steps in our hiring process. Please include your updated contact information with your application.

ABSOLUTELY NO WALK-INS PLEASE. YOU MUST HAVE AN APPOINTMENT.

ALL Interviews will be held at our corporate/main office location:

Auto Liquidators Plus

39670 Lyndon B Johnson Frwy

Dallas, TX 7527

  • Must be at Least 21 Years of Age

  • Must have a valid U.S. Driver’s License & Reliable Transportation

  • Must be Authorized to work in the US

  • Equal Opportunity Employer

Experience in the following industries is a plus/Keywords/Skills: Accessories Installer, Accessory Sales, Achieving Automotive Parts Sales Targets, Acura, Alarm Installation, Alfa Romeo, ALLDATA, Analysis Skills, Appointment Generator, Appointment Scheduler, Appointment Scheduling, Appointment Setter, Appointment Setting, ASE Automobile Service Consultant Certification, ASE Automotive Service Consultant Certification, ASE Certification, ASE Certifications, ASE Parts Specialist Certification, Assistant Automotive Service Manager, Assistant Service Advisor, Assistant Service Manager, Assistant Service Writer, Aston Martin, Audi, Audio Systems, Autel MaxiSys, Auto Accessory Sales, Auto Appointments, Auto Assistant Service Manager, Auto Body Repair, Auto Claims, Auto Claims Filing, Auto Claims Submission, Auto Estimating, Auto Franchise Warranty, Auto Maintenance, Auto Manufacturer, Auto Parts, Auto Parts and Accessories Sales, Auto Parts and Accessory Sales, Auto Parts Sales, Auto Parts Sales Associate, Auto Parts Sales Specialist, Auto Parts Supplier, Auto Repair, Auto Restoration, Auto Sales, Auto Service Advisor, Auto Service Management, Auto Service Manager, Auto Service Writer, Auto Soft, Auto Warranties, Auto Warranty, Auto Warranty Claims, Auto Warranty Processing, Auto Warranty Representative, Auto Warranty Representatives, Automobile Claims, Automotive Accessories, Automotive Accessory Installer, Automotive Accessory Sales, Automotive Appointments, Automotive Assistant Service Manager, Automotive Claims, Automotive Claims Filing, Automotive Claims Submission, Automotive Computer Diagnostics, Automotive Dealership, Automotive Diagnostic Technologies, Automotive Diagnostic Tools, Automotive Diagnostics, Automotive Electronics, Automotive Franchise Warranties, Automotive Franchise Warranty, Automotive Knowledge, Automotive Maintenance, Automotive Management, Automotive Manufacturer, Automotive Parts, Automotive Parts and Accessories Knowledge, Automotive Parts Counter Associate, Automotive Parts Installation, Automotive Parts Knowledge, Automotive Parts Management, Automotive Parts Manager, Automotive Parts Retail, Automotive Parts Sales, Automotive Parts Supplier, Automotive Repair, Automotive Repair Manager, Automotive Sales, Automotive Sales Consultant, Automotive Service, Automotive Service Advisor, Automotive Service Consultant, Automotive Service Excellence (ASE) Certification, Automotive Service Manager, Automotive Service Manager Experience, Automotive Service Representative, Automotive Service Specialist, Automotive Service Technician, Automotive Service Technician Experience, Automotive Service Writer, Automotive Shop, Automotive Systems, Automotive Technology, Automotive Troubleshooting, Automotive Warranties, Automotive Warranty, Automotive Warranty Claims, Automotive Warranty Processing, Automotive Warranty Representative, Automotive Warranty Representatives, Bentley, Bilingual, BMW, Booking/Coding Warranty, Buick, Business Development, Business to Business Sales, Buy Here-Pay Here, Cadillac, Car Stereo Installation, CDK, Chevrolet, Chrysler, Claims Filing, Claims Submission, Communication Skills, CRM, CRM Software, Custom Auto, Customer Acquisition, Customer Relationship Management, Customer Retention, Customer Service, Database Management, Dealer Track, Dealership, Dealership Experience, Dealership Parts, Dealership Service Department, DealerTrack, Dodge, English, Estimating For Automotive Air Conditioning Repair, Estimating For Automotive Body Repair, Estimating For Automotive Brake Repair, Estimating For Automotive Electrical Repair, Estimating For Automotive Engine Repair, Estimating For Automotive Paint Repair, Estimating For Automotive Suspension Repair, Estimating For Automotive Tire Repair, Estimating For Automotive Transmission Repair, Fiat, Follow-Up Skills, Ford, Genesis, GM, GMC, High Volume, Honda, Hummer, Hyundai, Inbound Calling, Inbound Calls, Inbound Marketing, Inbound Sales, Independent Dealer, INFINITI, Insurance Claims Processing, Jaguar, Jeep, KIA, Land Rover, Lead Technician, Lexus, Lincoln, Lube Technician, Maserati, Mattress Sales, Maybach, Mazda, Mechanical Knowledge, Mercedes-Benz, Mercury, Mini, Mitchell (Claims Management Software), Mitchell 1 ProDemand, Mitchell Estimating, Mitsubishi, Negotiation, Nissan, OBD-II Diagnostics Scanners, Organizational Skills, Organizational Skills, Outbound Calling, Outbound Calls, Outbound Sales, Outside Sales, Parts Administration within Automotive Industry, Parts Administration within Retail Industry, Parts Advisor, Parts Center, Parts Consultant, Parts Counter Person, Parts Expert, Parts Manager, Parts Specialist, People Skills, Phone Etiquette, Phone Skills, Porsche, Pre-Owned Dealer, RAM, Repair Order, Retail Parts, Reynolds & Reynolds, RO, RV Service Advisor Experience, Scheduling, Service, Service Advisor, Service Attendant, Service Expert, Service Leader, Service Manager, Service Specialist, Service Technician Experience, Service Writer, Service Writing, Shop Foreman, Shop Manager, Spanish, Speaker, Subaru, Suzuki, Tesla, Time Management, Time Management Skills, Tire Sales Consultant, Tire Service, Tire Technician, Toyota, Traveling Sales, Used Car Dealer, Vehicle Maintenance, Vehicle Repair, Vendor Relationship Building, Vin Solutions, Volkswagen, Volvo, Warranty, Warranty Admin, Warranty Administrator, Warranty Claims, Warranty Processing, Warranty Representative, Warranty Representatives, Working on Electrical Projects, Xtime, etc.