Position Summary
We are looking for a motivated and detail-oriented Junior Bike Mechanic & Fulfillment Associate to support our daily store operations. This role combines entry-level mechanical work with customer order preparation, inventory control, and operational support to ensure every customer receives a safe, fully prepared bicycle and a seamless experience.
This is a great opportunity for someone looking to build a career in the bicycle industry while working in a fast-paced, team-oriented environment.
Key Responsibilities
Customer Order Preparation
- Prepare and verify customer orders, including bicycles, batteries, chargers, locks, helmets, and accessories.
- Ensure all bikes are clean, charged, and ready for customer pickup.
Bicycle Intake & Basic Repairs
- Inspect returned bicycles and document their condition in company systems.
- Identify bikes requiring additional repairs or diagnostics.
- Perform routine maintenance and basic repairs, including:
- Flat tire and tube replacements
- Tire inflation and pressure checks
- Brake adjustments
- Basic drivetrain adjustments
- Battery inspections
- Safety inspections
- Accessory installation
- Minor component replacements
-Escalate complex repairs to senior mechanics when needed.
Inventory & Operations Support
- Perform daily inventory counts and maintain accurate inventory records.
- Assist with receiving and organizing new inventory.
- Update repair statuses in company systems.
- Coordinate with Customer Service and Operations to ensure order readiness and workflow efficiency.
Quality & Safety
- Perform final quality inspections before bicycles are released to customers.
- Maintain a clean, organized, and safe workspace.
- Follow company procedures and safety standards.
Requirements
Qualifications
Required
- High school diploma or equivalent.
- Basic mechanical aptitude and willingness to learn.
- Strong attention to detail.
- Good communication skills.
- Ability to lift and move bicycles and batteries (up to 50 lbs).
- Comfortable working in a fast-paced environment.
- Reliable, punctual, and team-oriented.
- Strong organizational and time management skills, a customer-focused mindset, attention to detail, and the ability to prioritize tasks and solve problems effectively.
Preferred
- Previous experience working with bicycles or mechanical equipment.
- Retail, warehouse, or fulfillment experience.
- Familiarity with inventory management systems.
- Experience using smartphones or tablets for operational software.
Benefits
Compensation
