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ABOUT THE ROLE

The National Sales Account Representative is responsible for managing and growing key national customer accounts across all company divisions. This role serves as the primary liaison between national clients and internal stakeholders, ensuring disciplined execution, cross-divisional alignment with cross-over clients, and consistent results through adherence to and continuous improvement of the Wells process.

Salary range $89,000 - $132,000. Based on location and experience.

SAFETY IS OUR HIGHEST PRIORITY. Safety is our highest priority. We believe a safe workplace is built on mutual respect, care, and accountability. Every team member is empowered and expected to follow safety practices, look out for one another, and speak up about potential risks. Together, we create an environment where everyone goes home safely each day.

WHY JOIN OUR TEAM?

At Wells, we empower talented team members to deliver exceptional client experiences through innovative problem-solving across preconstruction, engineering, operations, and project management. Guided by honesty and hard work, we build lasting trust while continuously improving building processes. Through strong collaboration, we deliver safe, reliable results that reduce risk and help our clients and communities succeed.

WHAT WE OFFER
Wells provides a competitive benefits package designed to support employees’ health, financial well-being, and work-life balance. Benefits include medical, dental, and vision insurance, company-paid disability and life insurance, wellness incentives, paid holidays, PTO, flexible spending accounts, HSA options, a 401(k) with profit sharing, access to Nice Healthcare, employee assistance resources, pet insurance, and additional voluntary coverage such as critical illness, accident, and hospital indemnity plans.

• Health and family care leave is available to both union and non-union employees.
• Union employee benefits are provided through separate collective bargaining agreements

WHAT YOU’LL DO

• Own, develop, and manage assigned national customer accounts to drive revenue growth, margin performance, and long-term relationships
• Execute all account activity in alignment with the Wells process, ensuring proper progression through defined stages and required approvals
• Serve as the primary point of contact for national accounts, coordinating efforts across all divisions
• Lead cross-divisional initiatives and account-specific projects, ensuring scope, timing, and responsibilities are clearly defined and managed
• Demonstrate a strong working knowledge of each division’s capabilities and how they integrate within the Wells process
• Prepare and deliver customer presentations, proposals, pricing strategies, and contract negotiations
• Maintain accurate pipeline management, forecasting, and reporting using Wells tools, dashboards, and CRM systems
• Ensure Wells playbooks, checklists, and stage-gate requirements are consistently applied and followed
• Actively identify risks, gaps, or inefficiencies within account execution and address them proactively

Process Creation, Management & Improvement

• Manage and enforce consistent use of established Wells processes across national accounts
• Create, document, and implement account-level or cross-divisional processes that align with Wells standards and support operational efficiency
• Drive continuous improvement by refining workflows, clarifying roles, and improving handoffs between divisions
• Partner with internal stakeholders to ensure process expectations are understood, adopted, and maintained
• Balance disciplined process adherence with the flexibility required to meet national customer needs

WHO WE’RE LOOKING FOR

We’re looking for a sales professional with strong business acumen who can effectively manage complex accounts, lead work through Wells stage gates, and create, manage, and improve processes that support scalable national account success.

IDEAL CANDIDATES WILL HAVE

• Sales Experience & Acumen: Experienced in managing and expanding major accounts with strong skills in negotiation, strategic sales, and relationship building.
• Wells Process Knowledge (Preferred): Skilled in applying the Wells process across divisions, leading accounts through stage gates, and ensuring compliance while maintaining momentum and accountability.
• Strong Knowledge of Each Division: Thorough understanding of divisional offerings and expertise in aligning capabilities to customer needs within the Wells framework.
• Process Management & Improvement Skills: Demonstrated strength in managing and improving processes, designing scalable solutions aligned with organizational standards, and maintaining disciplined, continuous improvement.
• Project Management Skills: Experienced project manager with strong stakeholder coordination and timeline management skills. Proven ability to oversee multiple initiatives and national accounts across divisions, maintaining high organization, attention to detail, and disciplined execution. Skilled at aligning divisional capabilities to customer needs within the Wells framework.
• Bachelor’s degree in Business, Engineering, Marketing, Sales, or related field (preferred)
• 3–7+ years of sales or national account management experience
• Experience working within structured, stage-gate or process-driven sales environments
• Strong written, verbal, and presentation skills
• Proficiency with CRM systems and Microsoft Office tools
• Ability to connect National Account results to Wells P&L
• Willingness to travel as required

Key Performance Indicators (KPIs)

• National account revenue growth and retention
• Accuracy and discipline in Wells stage-gate execution
• Forecast accuracy and pipeline health
• Timely and effective execution of account-related initiatives
• Process adherence and measurable process improvements

This profile summarizes key duties and expectations but does not list every possible job task. Employees must follow all job-related instructions and duties assigned by supervisors.

Wells is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Wells participates in E-Verify and will provide the federal government with your I-9 Form information to confirm you are authorized to work in the U.S.