Way
Way

9 Way Customer Service Jobs Hiring Near You

Headquartered in Austin, Texas, with its EMEA HQ in Paris, Way is the category-leading B2B ... Customer Service Skills: A patient and professional approach to customer interactions, ensuring a ...

HVAC Commercial Service Technician

Vidor, TX

$23.25 - $30.25/hr

Way's team consists of Professional Engineers, Project Managers, Certified Energy Managers, a dedicated Customer Service department, Marketing and Sales professionals, Service Managers, a Quality ...

HVAC Commercial Service Technician

Vidor, TX

$23.25 - $30.25/hr

Way's team consists of Professional Engineers, Project Managers, Certified Energy Managers, a dedicated Customer Service department, Marketing and Sales professionals, Service Managers, a Quality ...

... Way. * Provide clean hand offs from implementation to Customer Success and Support teams at the ... services * Strong analytical, organizational and problem-solving skills * Proficient in data ...

Commercial HVAC Service Technician - Way Service, Ltd. -Austin

Austin, TX

$29.25 - $38/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

Founded in 1918, Way's mission has been to provide comfortable, efficient, safe environments for commercial facilities, pioneering technological innovation for mechanical systems. Way's team consists of Professional Engineers, Project Managers, Certified Energy Managers, dedicated Customer Service professionals, Marketing and Sales professionals, Service

Managers, and close to 100 Technicians.  Being a part of the Way Companies is being a part of a family and legacy spanning four generations. 

We are currently seeking Commercial HVAC Service Technicians, all experience levels, to join our growing division in the Central Texas (Austin) area.

RESPONSIBILITIES:

  • Performs troubleshooting, repair, preventative maintenance, installation, consultation, design, & estimation for a wide range of commercial HVAC equipment. Along with Large Rooftop units, Mechanical Systems & VFD knowledge.
  • Attends training, supports other team members, and depending upon experience, mentors &/or supervises more junior technicians.
  • Records progress with the latest digital tools and software
  • Redeems customer commitments in a professional, transparent, and timely manner.

Compensation/Benefits:

  • Industry-leading pay plus:
    • Technician Incentive Program (paid quarterly) o Technician-Referral Bonus Program
    • Overtime pay for rotating "On-Call" duty (even if no call comes in)
  • Sign-On bonus opportunity
  • Full schedules
  • Quarterly satisfaction reviews, career-path consultation, & mentorship
  • "Real" pay increases based upon productivity and merit
  • Future advancement for high-achievers (Way Service prefers to promote from within)
  • Company-provided vehicle, phone, Ipad, Uniforms, Safety equipment, tooling
  • Paid, collaborative training
  • Vacation, Company Holidays, Jury Pay
  • 401K Savings Plan
  • Health/Vision/Dental Insurance including 24/7 "Teladoc"
  • Company contributions to employee's HRA/HSA
  • Company paid Long-term disability, AD&D, $10,000 Life
  • Voluntary Supplemental, Dependent Life Insurance, Short-Term Disability
  • Flexible Spending Account
  • Voluntary Legal & Identify Theft Program

QUALIFICATIONS:

  • Experience in HVAC or construction or graduate of HVAC Trade School Program is preferred
  • Required TDLR technician registration
  • Safety Oriented
  • Good attitude, strong & responsible work ethic, team player
  • Willingness to communicate (written and verbal)
  • Eager to learn, competitive spirit, eager to help both team members and customers