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60 Walgreens Customer Service Associate Jobs Hiring in Milwaukee, WI

Walgreens

Customer Service Associate

Muskego, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Mukwonago, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Milwaukee, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

West Allis, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Brookfield, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Greenfield, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Grafton, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Sussex, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Racine, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Germantown, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Greenfield, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Waukesha, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Milwaukee, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Pewaukee, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Franklin, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Racine, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

West Allis, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

West Bend, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Wauwatosa, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

Walgreens

Customer Service Associate

Waukesha, WI · On-site

$15 - $17.50/hr

... and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient ...

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All JobsWalgreens JobsWalgreens Customer Service Associate JobsJobs at Walgreens in Milwaukee, WI

Walgreens Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges Customer Service Associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What are Customer Service Associates?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Do workers at Walgreens get paid breaks?

Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 215 people who took the Breakroom Quiz between February 2026 and May 2026.

Does Walgreens pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 254 people who took the Breakroom Quiz between February 2026 and May 2026.

At Walgreens, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
83% of people say they have to use vacation days when they’re out sick.
Based on data from 192 people who took the Breakroom Quiz between February 2026 and May 2026.

Are part-time workers able to get health insurance from Walgreens?

Most people who work part-time can't get health insurance.
68% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 69 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Walgreens?

Only some people who work part-time get paid time off.
61% of people who work part-time say they don’t get paid time off
Based on data from 132 people who took the Breakroom Quiz between December 2025 and May 2026.

Is the health insurance from Walgreens affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 142 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people get paid time off at Walgreens?

Most people get paid time off work.
82% of people say they get paid time off.
Based on data from 266 people who took the Breakroom Quiz between February 2026 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 27% of people with changing schedules find out their shifts one week or less ahead of time.
  • 43% of people with changing schedules find out their shifts two weeks ahead of time.
  • 28% of people with changing schedules find out their shifts three weeks ahead of time.
  • 2% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 178 people who took the Breakroom Quiz between February 2026 and May 2026.

Do workers at Walgreens worry about hours?

Some people worry about getting enough hours.
52% of people report they worry about getting enough hours.
Based on data from 180 people who took the Breakroom Quiz between February 2026 and May 2026.

Do Walgreens workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 166 people who took the Breakroom Quiz between February 2026 and May 2026.

How easy is it for Walgreens workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 126 people who took the Breakroom Quiz between February 2026 and May 2026.

How easy is it to get time off at Walgreens?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 202 people who took the Breakroom Quiz between February 2026 and May 2026.

Do Walgreens managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 167 people who took the Breakroom Quiz between February 2026 and May 2026.

Do workers at Walgreens do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
86% of people report that they don’t do extra unpaid work.
Based on data from 172 people who took the Breakroom Quiz between February 2026 and May 2026.

How easy is it to take sick days at Walgreens?

Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 236 people who took the Breakroom Quiz between February 2026 and May 2026.

Is a Walgreens job good for students?

Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 120 people who took the Breakroom Quiz between November 2025 and May 2026.

Is working at Walgreens good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 157 people who took the Breakroom Quiz between December 2025 and May 2026.

Do people at Walgreens feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 246 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people at Walgreens get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 221 people who took the Breakroom Quiz between February 2026 and May 2026.

Is it stressful to work at Walgreens?

Most people feel stressed out here.
85% of people say they often feel stressed out at work.
Based on data from 260 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people at Walgreens enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 218 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people at Walgreens recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 277 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people get enough training when they start at Walgreens?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 251 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people get support to advance at Walgreens?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 239 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people think Walgreens’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 253 people who took the Breakroom Quiz between February 2026 and May 2026.

Do workers feel well informed about how Walgreens is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 246 people who took the Breakroom Quiz between February 2026 and May 2026.
What are the most popular jobs at Walgreens in Milwaukee?
What are the most popular cities for Walgreens Customer Service Associate Jobs?
Infographic showing various Customer Service Associate job openings at Walgreens in Milwaukee, WI as of May 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% Physical job distribution.
Customer Service Associate

Customer Service Associate

Walgreens

Muskego, WI • On-site

$15 - $17.50/hr

Part-time

Posted yesterday

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,087 frontline employees who took The Breakroom Quiz

87th of 97 rated pharmacies

Job description

Job Description
  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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