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Vybe Urgent Care

60 Vybe Urgent Care Front Desk Coordinator Jobs Hiring in Philadelphia, PA

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Vybe Urgent Care Jobs Information

What are the key skills and qualifications needed to thrive as a Front Desk Coordinator, and why are they important?

To thrive as a Front Desk Coordinator, you need strong organizational abilities, multitasking skills, and experience with office management or administrative support, often supported by a high school diploma or equivalent. Familiarity with scheduling software, phone systems, and office productivity tools like Microsoft Office is typically required. Exceptional interpersonal skills, professionalism, and effective communication are vital soft skills for welcoming guests and supporting team operations. These abilities ensure smooth front-desk operations, positive client interactions, and efficient workflow within busy office environments.

How does a Front Desk Coordinator typically collaborate with other departments within an organization?

A Front Desk Coordinator often serves as the first point of contact for visitors and clients, so effective collaboration with other departments is essential. They regularly communicate with HR for onboarding guests, assist facilities teams with scheduling meeting rooms, and coordinate with administrative staff to manage deliveries or special requests. This role requires strong interpersonal skills to relay messages accurately and ensure smooth daily operations. Building good relationships with colleagues across departments helps resolve issues quickly and contributes to a positive workplace environment.

What are Front Desk Coordinators?

Front Desk Coordinators are administrative professionals who serve as the first point of contact for visitors, clients, and staff at an organization. They manage front desk operations, such as greeting guests, answering phone calls, scheduling appointments, and handling basic inquiries. In addition, they may be responsible for maintaining office supplies, managing mail, and supporting other administrative tasks. Their role is crucial in creating a welcoming and efficient environment for both employees and visitors.

What is the difference between Front Desk Coordinator vs Receptionist?

AspectFront Desk CoordinatorReceptionist
CredentialsHigh school diploma; some roles prefer certifications in office administrationHigh school diploma typically sufficient
Work EnvironmentOffice settings, healthcare facilities, hotelsOffice reception, healthcare clinics, hotels
Employer & Industry UsageUsed across various industries for administrative supportCommonly used in customer service and administrative roles
Primary ResponsibilitiesManaging appointments, coordinating communication, overseeing front desk operationsGreeting visitors, answering phones, basic administrative tasks

The main difference is that a Front Desk Coordinator often has additional responsibilities like managing schedules and coordinating communication, whereas a Receptionist primarily handles greeting visitors and answering phones. Both roles are essential for smooth front-office operations but differ in scope and complexity.

What are the most popular jobs at Vybe Urgent Care in Philadelphia?
Infographic showing various Front Desk Coordinator job openings at Vybe Urgent Care in Philadelphia, PA as of May 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Physical job distribution.
Front Desk Coordinator (Delaware County)

Front Desk Coordinator (Delaware County)

Vybe Urgent Care

Brookhaven, PA • On-site

$15.25 - $19.75/hr

Other

Posted 20 days ago

Vybe Urgent Care rating

6.0

Company rating: 6.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Join Our Team at Vybe Urgent Care

We're making great healthcare easy for all. Will you join our team?

Delivering great healthcare begins with you! That's because our Medical Receptionists & Front Desk Coordinators are an integral part of the vybe urgent care team! This is a fast-paced, exciting position for the right candidate in an Urgent Care environment. You will professionally and courteously answer inbound calls, make outbound calls to patients and assist with greeting patients and visitors.

Must have strong customer service skills with healthcare experience strongly preferred. Must be able to work in a fast-paced environment with the ability to multitask. We are looking for candidates who are genuinely excited to help others. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve issues. Regular interaction and collaboration with Center Managers and other members of the vybe urgent care team is essential.

Key Responsibilities – Your Typical Day

  • Answer a high volume of incoming calls in a prompt and courteous manner with a positive attitude to help the patients.
  • Make outbound phone calls including following up on patient voicemails.
  • Provide patients with accurate and complete information by utilizing EMR (Athena) with knowledge and confidence.
  • Greet patients and visitors courteously and professionally, demonstrating caring, compassion and empathy in meeting their needs.

Qualifications

  • 6+ months' experience in a healthcare setting strongly preferred
  • Strong phone skills, including active listening while researching the patient's account
  • Familiarity with healthcare practices
  • Excellent communication skills
  • Ability to work independently with minimal supervision
  • A minimum of a high school diploma or GED is required.
  • Prefer a minimum of 6 months or more patient customer service in a physician or specialty practice setting
  • Experience on EMR, especially athenaNet is preferred
  • Ability to work 12-hour and 9-hour shifts in order to meet full-time requirements

Get to know vybe

We believe everyone deserves great care, delivered with warmth and kindness in a safe, clean setting. The work is sometimes challenging but our team also finds it incredibly rewarding. We learn from each other along the way, and this encourages your growth and success. We'll show you every day we're glad you're part of our team. vybe offers a competitive salary and benefits package, plus extra perks that support you as you do the most meaningful work of your career.

Ready to make a difference? Good, we are too!

  • Joining vybe, you'll be at the forefront of creating a different kind of healthcare experience in your neighborhood!
  • Everyone deserves great care, and you'll help patients in a way that keeps them coming back to take better care of themselves.

Grow your career as part of a caring team!

  • You'll thrive in a high-energy environment that is also highly rewarding. The moment you join us, you will feel enthusiasm and support in every direction.
  • We connect you to clinical education, leadership training, and ongoing mentorship so you always have the resources you need to succeed.
  • We believe in the work we do and in having fun while doing it!

We share your values!

  • Open, transparent, and inspiring— we take the time to get to know each other and build positive relationships with our team members and our patients.
  • We value and celebrate diversity and inclusion of all identities. We are pleased to promote ourselves on Google as an LGBTQ Safe Space, and all our centers are Trans-friendly.

    • Ready to join our team?

    Please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!

    vybe urgent care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

    Weekday shifts (12 hours): 8a-8p Weekend shifts (9 hours): 8a-5p Every other Weekend is required

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