60 Vrtx Customer Service Jobs Hiring Near You

PAS Engineer

Position Title: PAS (Process Automation System) Engineer / PAS Sr. Engineer Group: Engineering & Services Reports To: Lifecycle Services Manager Location: Cottonton, AL (Onsite support) Territory: Cottonton, AL / Auburn, AL / Columbus, GA (or within 50 miles)

Job Summary: Emerson Process Management is the world leader in the process control industry. The PAS Engineer provides aftermarket solution capabilities for DeltaV Distributed Control System product lines and has IT / OT product and service knowledge. Total Solutions will include activities such as on-site hardware/software support, system preventative maintenance, network communications troubleshooting, system configuration, and installation checkout/certification.

Principal Duties & Responsibilities:

• On-site Hardware and Software Support: Support for our Customer with around the clock coverage for Hardware and Software issues.
• System Preventative Maintenance: Contract Customers require services to ensure 100% availability of their DCS systems. PMs may include, but not limited to Software Patch management, DeltaV upgrades, database back-ups, power and grounding checks, network communications troubleshooting, Backup and Recovery of workstations and cabinet cleaning
• Network Communications Troubleshooting: The ability to use various tools such as network analyzers, oscilloscopes, and protocol analyzers to diagnose and correct computer network communication issues.
• System Configuration: Assist in the configuration of process graphics, I/O configuration, and control logic troubleshooting for Automation projects.
• HyperV Host Support: Domain Controllers, Servers, and Virtual machines
• Remote User Support: Provide login support for all remote users to DeltaV terminal servers, this also includes P+F Thin Client installation and support
• Installation Checkout/Certification: Provide services to install and/or verify proper installation of all DCS system components.
• Training: Develop and conduct training and/or qualification programs.

Products & Services:

• DeltaV DCS Systems
• Dell VRTX & HCI Host Systems
• Hyper-V hardware virtualization
• Acronis Backup and Recovery
• Emerson Asset Management Applications
• IT / OT installation
• Cyber Security Products
• Control Southern System Maintenance & Lifecycle Services

Knowledge & Skills:

• Minimum Associates Degree in IT/OT, Process Instrumentation/Controls or equivalent work experience.
• Minimum 2-5 years total experience in IT/OT, industrial maintenance, and/or process control functions.
• Emerson Process Management products and services knowledge with emphasis in DCS Systems is beneficial but not required.
• Essential performance skills are Decision Making and Problem Solving, Commitment to Task, Coping, Spoken Communications, Goal Setting, Organization & Planning, Team Building.

Travel Requirements: <10%. Position is static at customer site as full-time staff augmentation, but occasional travel may be required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.