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This position is onsite at our Janesville, WI facility. Work hours are 8am-5pm, M-F.

The EKOS Turnkey Operations Specialist manages the end-to-end lifecycle of hardware receipt, preparation, programming, testing, and shipping.  This role ensures high-quality control by assisting with physical inventory management, detailed software configuration, and rigorous system testing.  Additionally, the specialist coordinates concurrent administrative and discovery processes with contractors, distributors, and internal customer care teams to maintain seamless project implementation.

Responsibilities

• Contractor Discovery & Project Onboarding
  • Collaborate with the EKOS implementation team to cross-reference data and research project details.
  • Interface directly with equipment distributors to obtain Authorized Service Contractor (ASC) details.
  • Manage administrative pipeline logistics by routing Turnkey programming forms directly to designated ASCs.
  • Review completed deployment forms with ASC partners to resolve technical discrepancies before hardware prep begins.
• Inventory, Receiving, & Component Prep
  • Receive shipments and move equipment efficiently to designated storage bin locations.
  • Program standalone communication devices to ensure seamless data visibility and readability by the EKOS platform.
  • Maintain complete data accuracy within the internal tracking documents.
• Inventory Ledger Management
  • Record and transition project-specific hardware in QuickBooks (convert POs or components to Bills).
• Equipment Preparation & Mechanical Assembly
  • Stage hardware components safely from storage bins to workstations.
  • Handle minor physical and mechanical assembly of system pieces as required.
• Software Updating & Optimization
  • Deploy the latest production software updates to equipment.
• Device Configuration
  • Initialize and configure settings for system power controllers.
  • Program specialized equipment using exact specifications from Turnkey deployment forms.
  • Configure authentication protocols, pump communications, data mapping, and accessory variables.
• Technical Testing & Quality Assurance
  • Run full physical and technical diagnostics post-Turnkey Discovery.
  • Test controllers alongside modular hardware elements simultaneously.
  • Wire controllers securely target fuel dispensers for live connectivity checks.
  • Review code deployment to guarantee proper system-level programming.
  • Finalize official Turnkey Checklists to place inside outgoing packages.
  • Troubleshoot all auxiliary functions and associated items.
• Exception Handling & Customer Care Coordination (Concurrent)
  • Document discrepancies by filing comprehensive "Missing Components" reports for internal processing and tracking purposes.
  • Submit and track warranty claims for Dead-On-Arrival (DOA) components through internal systems.
• FHO Connectivity & System Integration
  • Establish Fleet Head Office (FHO) connections when required.
  • Facilitate complete remote data pushes as required.
• Prep for Shipping, Logistics, & Fulfillment
  • Package controllers securely alongside necessary components.
  • Generate and print accurate shipping documentation via UPS labels.
  • Update financial tracking through QuickBooks.

Required Skills / Qualifications / Certifications / Tech Stack 

• Vendor & Partner Coordination: Strong communication skills to effectively collaborate with third-party contractors, distributors, and internal support teams.
• Detail Oriented: Strong capacity to multi-task concurrent administrative workflows and follow explicit, multi-step technical guidelines without deviation.
• Physical Demands: Comfort unboxing, lifting, staging, and wiring various electronic and industrial hardware components.

Preferred

• Technical Proficiency: Experience with networking hardware, data synchronization, and specialized firmware or software flashing.
• Systems Familiarity: Prior exposure to enterprise systems (Power BI, Microsoft AX), accounting platforms (QuickBooks), project tracking tools (ClickUp), and structured databases.

The base hourly compensation for this position is $26.44. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.

**Compensation has to potential to be increased to $28.84/hr after 3 months depending on the delivery of performance requirements and expectations.

Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 13 paid holidays (including 3 floating holidays), and paid sick leave.*

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. 

WHO IS GILBARCO VEEDER-ROOT

Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.

WHO IS VONTIER
Vontier(NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity,automationand multi-energy technologies.

Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.
With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com
At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.
Together, let's power the way the world moves!

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