... and services * Assist the team with winning new business * Leads strategies and efforts to: * Identify customer requirements and new opportunities that combine unique elements of Volkert ...
1 Volkert Customer Service Jobs Hiring Near You
... and services * Assist the team with winning new business * Leads strategies and efforts to: * Identify customer requirements and new opportunities that combine unique elements of Volkert ...
Volkert Jobs Information
What is it like to work at Volkert?
Volkert is a company that values collaboration and innovation, fostering a culture of teamwork and creativity among its employees. As a transportation infrastructure consulting firm, Volkert's work environment is dynamic, with a focus on delivering solutions to complex problems in the fields of transportation, water resources, and infrastructure development. Working at Volkert may appeal to candidates who are passionate about making a positive impact on communities through infrastructure development and are looking for a company that offers opportunities for professional growth and development.
What makes Volkert an attractive place to work?
Volkert is a leading engineering and consulting firm that provides innovative solutions to complex infrastructure challenges, positioning itself as a trusted partner for public and private sector clients.
The company's workplace culture values collaboration, creativity, and technical expertise, offering employees opportunities to work on diverse projects, develop new skills, and contribute to the growth of the organization.
Joining Volkert can provide professionals with a platform to make a meaningful impact on communities, advance their careers through ongoing training and mentorship, and be part of a dynamic team that is shaping the future of infrastructure development.
The company's workplace culture values collaboration, creativity, and technical expertise, offering employees opportunities to work on diverse projects, develop new skills, and contribute to the growth of the organization.
Joining Volkert can provide professionals with a platform to make a meaningful impact on communities, advance their careers through ongoing training and mentorship, and be part of a dynamic team that is shaping the future of infrastructure development.
Do workers at Volkert get paid breaks?
Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and June 2026.
70% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and June 2026.
Does Volkert pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.
At Volkert, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between August 2025 and August 2026.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Volkert affordable enough for their workers?
Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between April 2025 and August 2026.
82% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between April 2025 and August 2026.
Do people get paid time off at Volkert?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between August 2025 and August 2026.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and August 2026.
- 75% of people with changing schedules find out their shifts one week or less ahead of time.
- 25% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and August 2026.
Do workers at Volkert worry about hours?
Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2026.
90% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2026.
Do Volkert workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.
43% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it for Volkert workers to change shifts?
Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and August 2026.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and August 2026.
How easy is it to get time off at Volkert?
Most people find it easy to get time off.
92% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2026.
92% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2026.
Do Volkert managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2026.
Do jobs at Volkert spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
44% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
44% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it to take sick days at Volkert?
Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.
Is working at Volkert good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people at Volkert feel treated with respect by their managers?
Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2026.
83% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at Volkert get to take their breaks without interruption?
Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.
77% of people report that they get to take their breaks without interruption.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.
Is it stressful to work at Volkert?
Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.
71% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at Volkert enjoy their jobs?
Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2026.
67% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at Volkert recommend working with their team?
Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between April 2025 and August 2026.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between April 2025 and August 2026.
Do people get enough training when they start at Volkert?
Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.
67% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people get support to advance at Volkert?
Most people are given support to advance their career here.
In the last year, 85% of people report being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.
In the last year, 85% of people report being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people think Volkert’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
62% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.
62% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.
Do workers feel well informed about how Volkert is doing?
Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.
What are the most popular job types at Volkert?
What are the most popular jobs at Volkert?
What are the most popular categories at Volkert?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Volkert rating
8.3
Based on 14 frontline employees who took The Breakroom Quiz
Job description
Are we the road to your future?
We are currently searching for an experienced Director of Business Development-Indiana to support our Midwest Region located in Indianapolis, IN.
This opportunity provides leadership and oversight for business, engineering design, and construction management of all activities within the Midwest Region. The Director of Business Development will develop in-depth knowledge of marketing strategies, client development and relations, competitor relations and market research, and marketing materials and proposal development. This position will also be familiar with the integration of engineering, procurement, and construction activities.
To be considered for this position, applicants must have, at minimum, a Bachelor’s Degree in engineering, planning, economics, management, or other professional/technical discipline.
What you’ll be doing:
- Coordinates and collaborates on all business development activities within assigned operations and services
- Assist the team with winning new business
- Leads strategies and efforts to:
- Identify customer requirements and new opportunities that combine unique elements of Volkert’s competencies
- Identify and prioritize changing/emerging markets, major targets, and teaming opportunities
- Develops and maintains professional relationships with existing clients, prospective clients, colleagues, and government agencies, including serving as a client manager.
- Introduces the firm to new prospects.
- Markets new services to existing clients.
- Works with governmental agencies to develop new programs and standards for the industry; and converts qualified leads into principal/senior staff introductions.
- As part of the firm’s client quality service program, assists with measuring client satisfaction and providing feedback to operations and services
- Leads monthly marketing reports in our corporate wide marketing and operations meetings.
- Research markets, teaming partners, and competitors to assist with growth and differentiation strategies
- Develops and/or participates in market research in conjunction with operations and services.
- Regularly informs operations and services of trends, new initiatives, and noteworthy events.
- Leads strategic pursuits by developing and leading capture plans
- Leads and participates in the development of proposal and presentation strategies for any service offering of the firm.
- Coach’s presentation teams
- Coordinates with the marketing department for development of presentation materials.
- Provides quality oversite to major portions of proposals and other submittals.
- Supervises the proposal development group
- Support teams on project pursuits, proposals, presentations, and interviews
- Plan and coordinate trade shows, conferences, and client events: Collaborate with operations staff, graphic designers, and other marketing staff to meet the marketing objectives for the event. This includes scheduling reservations, planning for presentations, leading development of displays and collateral material, ordering promotional items, maintaining mailing lists and facilitating mailings, and coordinating the Firm’s activities with conference staff/trade show promoters/hotel sales/etc.
- Networks with other professionals to maintain and build cordial, respectful relations with competing firms and teaming partners that encourage teaming relationships on appropriate projects. Enhances the firm image as the “partner of choice.”
- Creates a network of contacts through membership in appropriate national or international professional organizations and obtaining committee/board positions. Attends and represents the firm at appropriate professional, civic, client, and government events. Coordinates firm membership and individual participation in industry and professional associations, and participation in industry and professional conferences/tradeshows, within and across assigned operations and services.
- Maintain network of external relationships to include professional contacts, industry associations, college professors, etc. to source available candidates
What you need to have:
- Bachelor’s Degree in engineering, planning, economics, management, or other professional/technical discipline
- An advanced degree in management or marketing is desirable.
- Professional registration or certification is highly desirable.
- Familiarity with INDOT and/or municipalities is required
- A minimum of 15 years of Industry Experience
- Ability to pass a pre-employment drug screening to ensure a safe and productive work environment. Volkert adheres to federal guidelines, which may include testing for substances such as marijuana. Please note that federal regulations may differ from state-specific guidelines
- Valid driver’s license and a satisfactory motor vehicle report (MVR)
Skills & Competencies:
- Ability to build internal teams across operations and services that further the interests of the firm’s goals above individual and operational unit goals. Ability to build external teams through demonstrated integrity, trust, respect and strategic thinking.
- Ability to clearly present and support issue analyses, conclusions, and recommendations to C-Suite, senior management, and the firm at large
- Strong level of organization and prioritization skills.
- High degree of professional judgment; ability to generate trust and retain confidentiality.
- Gathers relevant information systematically; considers a broad range of issues or factors; grasps complexities and perceives relationships among problems or issues; seeks input from others; uses accurate logic in analysis.
- Conveys information clearly and effectively through formal and informal documents; reviews and edits written work constructively
- Computer Skills: Ability to use Word, Excel, PowerPoint, Internet, Outlook. Proficient with basic office equipment, computer software; ability to create and utilize spreadsheets.
- Guide work and promote goals to maintain high standards of performance
Why Volkert?
Volkert is employee owned and a Top 100 design firm, committed to providing clients with creative solutions for sustainability, including improvements to infrastructure, the environment, and natural resources. Founded in 1925, Volkert is celebrating a century of serving our employees, clients, partners, and communities.
Key Benefits:
- Employee Stock Ownership Plan (ESOP)
- Medical, Dental, & Vision
- 401(k) retirement savings plan + employer matching
- Paid Time Off (PTO) and holidays
- Employer-Paid Life/AD&D insurance
- Employer-Paid short-term disability and long-term disability
- Wellness incentives
- Student Debt Retirement Match
- Additional voluntary benefits
The words from our Chairman of the Board and Chief Executive Officer, Thomas A. Hand, PE, capture best how you can make an impact while working for Volkert.
“For a century, Volkert has done meaningful work that improves our infrastructure and quality of life throughout our communities. We are proud of our one-hundred-year legacy and humbled by the opportunities ahead of us as we look forward to our next century of service. With our commitment to employee ownership and sustainable growth, you can build a career here that really makes a difference.”
– Thomas A. Hand, PE, Chairman of the Board and Chief Executive Officer
EOE-Race/Sex/Vets/Disabled
Volkert does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.
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About Volkert
Sourced by ZipRecruiter
Industry
Civil engineering construction
Company size
1,001 - 5,000 Employees
Headquarters location
Mobile, AL, US
Year founded
1925