Job Summary:
Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform. The Senior Project Engineer will manage post-sales deployment projects for large customers, providing expert-level configuration and training on Verkada products while collaborating with the Global Services Manager and Territory Account Executives.
Responsibilities:
• Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
• Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment
• Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics; provide vendor-led training to customers
• Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT
• Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities
• Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings
Qualifications:
Required:
• 4+ years of experience as a Sales Engineer, Technical Account Manager, Network Engineer, or Professional Services Consultant with a proven track record of working with Fortune 500 companies
• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field
• Ability to gain FedRAMP Compliance: Must be a U.S. Citizen or Permanent Resident (Green Card)
• Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems
• Outstanding written & verbal communication skills to efficiently articulate technical matters with customers and partners
• Entrepreneurial and positive attitude with a strong desire to learn
• Ability to adapt to an ever evolving workplace and company
• Genuine excitement for software/hardware products, Cloud Security, and IoT devices
• Travel up to 25%
Preferred:
• Industry certifications such as AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+
• Experience working with Linux systems
• Previous startup experience
Company:
Verkada is a cyber security company that offers an AI integrated platform for cloud physical security. Founded in 2016, the company is headquartered in San Mateo, USA, with a team of 1001-5000 employees. The company is currently Late Stage.