USLI
USLI

19 Usli Customer Service Jobs Hiring Near You

Explore USLI's extensive company benefits, perks, and more below! *Not applicable to External Customer Program U.S. Benefits Canada Benefits Service Center Account Manager Location: Boise, ID Team:

Explore USLI's extensive company benefits, perks, and more below! *Not applicable to External Customer Program U.S. Benefits Canada Benefits Service Center Account Manager Location: Boise, ID Team:

Underwriting Assistant Trainee (Austin, TX)

Austin, TX · On-site

$19.25 - $26.50/hr

Policy Services & Underwriting Support FT/PT Status: Full Time About Us: At USLI, we're not just ... Handle customer inquiries: Review and professionally handle all customer inquiries, focusing on ...

Insurance Associate - Entry Level

Wayne, PA · On-site

$33K - $45K/yr

However, USLI reserves its right to provide employment-based immigrant visa assistance on a ... Your Role: You will be a key part of our team providing exceptional service to our customers ...

Underwriting Assistant (Austin, TX)

Austin, TX · On-site

$19.25 - $26.50/hr

Policy Services & Underwriting Support FT/PT Status: Full Time About Us: At USLI, we're not just ... Handle customer inquiries: Review and professionally handle all customer inquiries, focusing on ...

Part-Time Janitor

Wayne, PA · On-site

$13 - $16.50/hr

... USLI's extensive company benefits, perks, and more below! *Not applicable to External Customer ... This nighttime janitor position requires strong attention to detail, a service-oriented attitude ...

USLI Jobs Information

Does USLI pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to get time off at USLI?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to take sick days at USLI?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at USLI get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at USLI?

Most people don’t feel stressed here.
80% of people say they don’t feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at USLI recommend working with their team?

Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at USLI?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think USLI’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how USLI is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

What are the most popular job types at Usli?

    What are the most popular categories at Usli?

    Infographic showing various Customer Service job openings at Usli in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Physical job distribution.

    Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Boise, ID

    USLI

    Boise, ID • On-site

    $25.75/hr

    Other

    Re-posted 13 days ago


    USLI rating

    9.1

    Company rating: 9.1 out of 10

    Based on 5 frontline employees who took The Breakroom Quiz

    29th of 315 rated insurance


    Job description

    Back to Open Opportunities
    Returning Applicant? Login Now
    Notice: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. However, USLI reserves its right to provide employment-based immigrant visa assistance on a discretionary basis.
    Explore USLI's extensive company benefits, perks, and more below! *Not applicable to External Customer Program
    U.S. Benefits
    Canada Benefits
    Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Boise, ID Location: Boise, ID Team: Instant Quote Job Type: Underwriting FT/PT Status: Part Time
    Job Title: Part-time Customer Service Associate
    Location: Boise, ID
    About Us: At USLI, we're not just about insurance - we are committed to making a difference, both internally and externally. Our community is built upon five values: Caring, Attitude, Respect, Empathy and Energy. Our commitment to these values leads us to make better decisions and furthers our true sense of community. By joining our team, you'll be part of a vibrant organization that values innovation, collaboration, and growth. Here, you'll have the opportunity to shape the future of insurance and make a meaningful impact.
    Your Role: This is not your average part-time position - this is your chance to work as a professional in a part-time capacity! We will provide you with comprehensive training to successfully deliver the USLI Experience - one interaction at a time. If you enjoy helping others, communicating clearly, and building skills in a professional setting, we'd love to hear from you. This role is part-time, subject to a maximum of 29 hours per week, year-round, and is based in Boise, Idaho.
    Key Responsibilities:

    • Customer service: Answer and distribute incoming phone calls while providing friendly and professional assistance to our insurance agents and brokers.
    • Communication: Actively listen to our callers' needs and respond in a fast and professional manner.Occasionally send concise emails as needed to assist customers with requests.
    • Service excellence: Demonstrate a positive and friendly attitude with every interaction.
    • Learning and application: Learn and apply foundational insurance concepts through training and hands-on experience.
    Additional Responsibilities (used for internal details):
    What You'll Bring:
    • Customer service experience: Minimum of four years of customer service experience in any industry.
    • Bilingual in English and Spanish preferred but not required.
    • Technical skills: Comfort using computers and Microsoft Office Suite.
    • Communication skills: Strong verbal and written communication skills, along with problem-solving abilities.
    • Adaptability: Ability to learn new concepts quickly and apply them to customer interactions in a supportive team environment.
    • Dependability: Consistent hours and a proactive, reliable approach to work and customer service.
    Qualifications:
    • Competency: Candidates must pass a proficiency assessment to be considered for the role.
    • Location: Must be able to commute to our Boise, Idaho office with the option of 1 remote workday per week.
    • Schedule: This is a year-round part-time position (up to 29 hours per week) based in our Boise, ID office. Availability between 9 a.m. and 6 p.m. MT with a fixed weekly schedule.
    • Travel requirements: Willing to travel to Wayne, Pennsylvania for the first week of on-site training (9 a.m. to 5 p.m. ET Monday through Friday; travel expenses will be covered).
    • Note: Undergraduate and graduate students cannot be considered for this role. Please refer to our Student Program page .
    Salary Range:
    • Starting hourly rate of $25.75 with eligibility for year-end pay increase and bonus.
    • Full-time opportunities may be available after a minimum of 18 months for successful candidates.

    What We Offer: One of the advantages of working at USLI is the competitive salary and benefits program we offer full-time and eligible part-time employees. Benefits include performance-based triannual bonuses, medical benefits paid at 100% for full-time employees and 80% for eligible part-time employees, a profit-sharing program, free lunch every day while onsite, and more than 450 annual personal and professional development courses. Explore more company benefits .
    Why USLI? At USLI, we are committed to fostering a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds, and life experiences. We understand the importance of continuous learning, self-reflection, acknowledging our biases, and expanding our perspectives beyond our own. We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a workplace where every individual feels valued, respected, and empowered to contribute at their fullest potential. Join us in building a diverse and inclusive environment where our shared values drive us toward excellence.

    What USLI employees say

    Pay

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


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    About USLI

    Sourced by ZipRecruiter

    Industry

    Insurance services

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Wayne, PA, US

    Year founded

    1951