Upbound Group

60 Upbound Group Jobs Hiring Near You

Senior Database Engineer

Plano, TX · On-site

$99K - $134K/yr

Upbound Group, Inc. is headquartered in Plano, Texas. ABOUT THE POSITION The Upbound Group is looking for a dynamic, enthusiastic Database Engineer with extensive knowledge of cloud-based databases.

Senior Database Engineer

Plano, TX · On-site

$101K - $137K/yr

Upbound Group, Inc. is headquartered in Plano, Texas. ABOUT THE POSITION The Upbound Group is looking for a dynamic, enthusiastic Database Engineer with extensive knowledge of cloud-based databases.

Senior Software Engineer

Draper, UT · On-site

$114K - $151K/yr

Senior Software Engineer (Draper, UT) ABOUT UPBOUND Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity ...

Upbound Group Customer Experience Strategist (On-site - Plano, TX) Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that ...

Software Engineer (Draper, UT) ABOUT UPBOUND Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all ...

Software Engineer (Draper, UT) ABOUT UPBOUND Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all ...

Upbound Group, Inc. is headquartered in Plano, Texas. Job Purpose : Manager, Financial Planning and Analysis (FP&A) is a key leadership role responsible for assisting in the oversight of all aspects ...

Upbound Group, Inc. is an omni-channel platform company focused on innovative financial solutions. The Engineering Tech Lead will oversee the software development life cycle for digital commerce ...

Engineering Tech Lead ABOUT UPBOUND Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through ...

Group Product Manager - Conversion About Upbound Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving ...

Upbound Group Customer Experience Strategist (On-site - Plano, TX) Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that ...

Upbound Group, Inc. is headquartered in Plano, Texas. Job Purpose : Manager, Financial Planning and Analysis (FP&A) is a key leadership role responsible for assisting in the oversight of all aspects ...

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Upbound Group Jobs Information

Infographic showing various job openings at Upbound Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Senior Digital CRO Specialist - Testing and Retention

Upbound

Plano, TX

$79K - $108K/yr

Full-time

Re-posted 19 days ago


Job description

Job Description:

Upbound Group

Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved customers. The Company's customer-facing operating units include industry-leading brands such as Acima, Brigit, and Rent-A-Center that facilitate consumer transactions across a wide range of store-based and digital channels, including over 2,300 company branded retail units across the United States, Mexico, and Puerto Rico. Upbound Group, Inc. is headquartered in Plano, Texas.

Senior Digital CRO Specialist - Testing and Retention

JOB PURPOSE

The Senior CRO Specialist - Retention isanindividual contributor responsible for retention and lifecycle experimentation strategy and execution acrossreturning-customerand authenticated web journeys. This role ensures retention tests are cohort-aware, statistically credible, and tied to measurable customer and business outcomes. The role administers the experimentation platform (Optimizely primarily), defines targeting and measurement, and delivers clear recommendations to iterate, scale, or stop.

KEY RESPONSIBILITIES

  • Own retention-focused experimentation strategy and execution across lifecycle and returning customerweb/appjourneys.

  • Support multiple lines of business, Acima, Rent-A-Center and more as assigned

  • Configure and administer A/B and MVT tests in Optimizely (targeting, traffic allocation, environments, launch controls).

  • Define hypotheses, success metrics, guardrails, attribution, and event requirements to ensure outcomes are measurable and defensible.

  • Support feature-flag experimentation by defining test design andgovernance andpartnering with Product/Engineering on implementation requirements and rollout controls.

  • Build and manage cohorts/segments using CDP and enterprise attributes (lifecycle status, behavioral signals, account data, eligibility).

  • Enforce guardrails to prevent lifecycle fatigue, offer inconsistency, eligibility leakage, and cohort contamination.

  • Interpret results with rigor (cohort integrity, confidence, durability, unintended consequences) and deliver clear recommendations to leadership.

  • Partner cross-functionally with CRM, Product, Pricing/Risk, Operations, Analytics/Data, and UX toidentifyopportunities and drive execution alignment.

  • Support retention-oriented personalization through controlled experiments prior to scale decisions.

JOB REQUIREMENTS

  • Bachelor's degree in Marketing, Business, Analytics, Computer Science, UX, or related field (or equivalent experience).

  • 3+ years in experimentation, lifecycle growth, retention optimization, or analytics-driven product improvement.

  • Strong A/B testing knowledge with cohort-aware measurement and statistical rigor.

  • Hands-on experience administering experimentation platforms (Optimizely strongly preferred).

  • Ability to analyze data, interpret outcomes, and communicate tradeoffs clearly.

  • Working knowledge of HTML/CSS/JavaScript to assess feasibility and troubleshoot (not primary developer).

  • Proven cross-functional collaboration with CRM, Product, Pricing, Operations, Analytics, and Engineering.

PREFERRED

  • Experience with feature flag experimentation, rollout patterns, and event-drivenmeasurement.

  • Familiarity with GA4/GA360, Firebase, GTM, CDPs, and modern analytics pipelines.

  • Experience with SQL/BigQuery(or similar) for validation and analysis.

Upbound Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.