... UniGroup Brokerage and its agent network, helping agents understand, adopt, and maximize ... full-time basis. Employment sponsorship is not available for this position.
UniGroup
2 Unigroup Full Time Jobs Hiring Near You
... UniGroup Brokerage and its agent network, helping agents understand, adopt, and maximize ... full-time basis. Employment sponsorship is not available for this position.
... UniGroup Brokerage and its agent network, helping agents understand, adopt, and maximize ... on a full-time basis. Employment sponsorship is not available for this position. We foster ...
... UniGroup Brokerage and its agent network, helping agents understand, adopt, and maximize ... on a full-time basis. Employment sponsorship is not available for this position. We foster ...
UniGroup Jobs Information
Does UniGroup pay people when they’re sick?
Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to take sick days at UniGroup?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people at UniGroup feel treated with respect by their managers?
Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people at UniGroup get to take their breaks without interruption?
Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
Is it stressful to work at UniGroup?
Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
60% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people at UniGroup enjoy their jobs?
Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people at UniGroup recommend working with their team?
Most people recommend working with their team.
100% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
100% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people get enough training when they start at UniGroup?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
Do workers feel well informed about how UniGroup is doing?
Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 26 days ago
UniGroup rating
7.4
Based on 5 frontline employees who took The Breakroom Quiz
2nd of 29 rated removal and storage companies
Job description
Work Arrangement: On-Site
Position OverviewThe Client Success Specialist (Brokerage & Logistics) serves as a liaison between UniGroup Brokerage and its agent network, helping agents understand, adopt, and maximize transportation and brokerage solutions. This role combines relationship management, onboarding, training, and project coordination to support agent success and drive utilization of brokerage services. Working closely with Brokerage, Pricing, Operations, and Technology teams, the Client Success Specialist helps agents identify opportunities to improve operations, expand service offerings, and grow their business.
Responsibilities- Serve as the primary point of contact for agents utilizing brokerage and transportation solutions, providing guidance, support, and ongoing relationship management.
- Educate agents on brokerage capabilities, transportation services, pricing programs, self-service tools, and full-service offerings to drive adoption and utilization.
- Partner with agents to understand their business objectives and transportation needs, identifying opportunities to align solutions with their goals.
- Support the onboarding and implementation of new agents, affiliates, programs, and technology solutions through planning, training, communication, and post-launch support.
- Act as a liaison between agents and internal teams, including Brokerage, Pricing, Operations, Technology, and Member Success, to ensure successful execution and issue resolution.
- Provide training and ongoing support for transportation management systems (TMS), brokerage tools, reporting platforms, and related operational resources.
- Monitor agent engagement, service utilization, and performance metrics to identify trends, opportunities, and areas for improvement.
- Support departmental initiatives, projects, and growth strategies that contribute to agent retention, brokerage expansion, and revenue generation.
- Bachelor's degree in Business, Supply Chain, Logistics, or a related field, or an equivalent combination of education and experience.
- Two (2) years of experience in transportation, logistics, freight brokerage, third-party logistics (3PL), or supply chain operations.
- Working knowledge of transportation concepts, including truckload (TL), less-than-truckload (LTL), freight brokerage, or related logistics services.
- Strong communication, relationship-building, and organizational skills.
- Ability to manage multiple priorities and collaborate effectively across cross-functional teams.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Outlook.
- Experience onboarding customers, partners, or clients to new services, systems, or operational programs.
- Experience with transportation management systems (TMS), CRM platforms, or logistics technology solutions.
- Experience supporting sales, account management, or business development activities.
- Experience utilizing reporting and analytics to support business decisions and performance improvement.
UniGroup offers a competitive benefits package designed to support the health, well-being, and financial security of our employees, including:
- Medical, dental, and vision coverage
- Company-paid life and disability insurance
- 401(k) with company match
- Generous paid time off and company holidays
- Paid parental leave
- Employee assistance program
- Professional development and learning opportunities
Applicants must be currently authorized to work in the United States on a full-time basis. Employment sponsorship is not available for this position.