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Title:  HR Pro 1 - Generalist
Job code:  8181GT
Employee Group:  Civil Service
Full/Part Time (FTE):  Full Time; 100%
Regular/Temporary:  Regular
About the Job:
As key members of the UMD HR team, the HR Pro 1-Generalists will handle a broad range of HR-related responsibilities, covering most HR functions. They will be the initial point of contact within UMD HR for all HR questions for all assigned colleges and units. Support requests can include, but are not limited to, topics such as, accommodations, compensation, conflict resolution, data requests, employee engagement and experience, payroll, performance management, policy or contract interpretation, position descriptions, pre-hiring activities, records retention, workers compensation, and workforce planning. Once received, the HR Pro-1 Generalist will escalate as needed to the appropriate party within UMD HR, OHR, or other system offices (such as DRC, EOT, etc.) The responsibilities of this position utilize highly confidential data on a daily basis. Employees in this position are responsible for knowing what information is considered private and/or confidential, what data is considered public and may be able to be shared, and to utilize their judgement and resources appropriately and ethically, escalating questions to UMD HR leadership accordingly. 

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Location and Work environment:  This position is located on the University of Minnesota Duluth campus. This position will be primarily in-person, with an opportunity for a rotating hybrid schedule after the training period (approximately 3 in-person days per week). 
Work Schedule:  This position is primarily Monday through Friday, 8:00 am to 4:30 pm. 
Primary Responsibilities:
(50%)  HR Operations & Strategic Support

• Conducts initial support request intakes, triaging as needed based on the nature of the request or issue. 
• Provides first level of guidance related to collective bargaining agreements (CBAs), policies and procedures, payroll, time and attendance systems, and collaborates with the HRSCs on more complex situations and/or interpretations. 
• Processes TDX Approvals for specific employee groups as well as oversight of the electronic personnel files for documents pertaining to these requests.
• Monitors the department's mail, email, voicemail, and calls, responding in a timely manner to requests and directing them accordingly. Retrieves mail daily and distributes it to the appropriate member of the HR Team.
• Assists the HRSCs in preparing salary analysis for job offers, promotions or in-range adjustments.
• Administers the appropriate completion of Form I-9 for UMD HR and BSR programs, assists campus units with completion when needed, and communicates issues around timeliness and accuracy to others responsible for Form I-9 completion on a monthly basis. 
• Supports various human resources processes including, but not limited to: performance reviews, REPA compliance, merit pay, phased retirements, sabbaticals, single semester leaves, grievances, DOT/USCG drug testing, and other processes,and maintains the related electronic files.
• Assists with special projects and assignments as requested, such as the employee engagement survey, trends and metrics reporting, drafting and disseminating campus communications, updates to the UMD HR website, coordinating awards ceremonies for employees, etc.
• Ensures compliance with legal and institutional policies, statutes, guidelines, and regulations.
• Other duties as assigned to provide support to the HR Operations and Strategic Teams.

(25%) Employee Experience

• Maintain exceptional customer service and interpersonal skills along with the ability to communicate in a variety of methods to a diverse campus community.
• In rotation with the other HR Generalists, serves as the first point of contact for visitors to the HR Office, triaging questions as appropriate and/or directing them to the appropriate UMD HR or OHR contact.
• Coordinates New Employee (Staff) Orientation campus wide, including updates to the Canvas course, as well as coordinating location, speakers, and new employee communications for in person sessions. 
• Reviews leave information and updates from OHRs Leave Team, responds to questions and forwards specific communications to colleagues as well as working with the Leave Team when discrepancies or concerns are noticed, including for payroll.
• Assists with planning & developing of projects, policies, initiatives, and continuous process improvement for the department, which have a positive campus-wide impact.
• May assist with student employment improvement initiatives, such as the implementation and sustainability of the Work+ Program, student employment focus groups, etc. 
• Manage / Coordinate UMD Workers Compensation, including receipt of First Report of Injuries, communicating with the Workers Compensation carrier, supporting the employee and home department as it relates to work limitations and restrictions, assists with evaluating for any lost time and potential payroll issues, etc. 

(15%) Data Management / Records Management

• Follows records retention schedule for UMD HR files and manages the destruction of files as needed.
• Assists the department with researching, collecting, analyzing, and distributing public, private or confidential information as necessary for data requests.
• Ensures files are secure and uses discretion when questioned by someone other than those working on the files.
• Assists with UMDs Unemployment Insurance (UI) vendor requests, completing an analysis and gathering pertinent information and documentation for the claims.
• Saves appropriate documents in electronic personnel files.  
• May serve as a back up to the HRMS/Payroll Analyst Lead for general reporting and analysis. 
• Tracks various types of appointments and changes for reporting purposes, for example, phased retirements, new faculty / staff hires, retention offers, salary augmentations, deferral of leave, etc.

(10%) Talent Acquisition

• Manages UMD HRs BSR Program. Participates in the development of strategies for expanding partner engagement with an aim to grow the program over the long-term.
• Conducts regular follow-up with hiring managers to determine the effectiveness and satisfaction of BSR Program placements.
• Reviews and responds to Temporary/Casual Requisition forms from across campus for units/colleges that are requesting to hire outside the BSR Program as well as ensuring the comparable job code meets the job responsibilities of the position description.
• Develops internal relationships and a working knowledge of the business operations and opportunities within units/colleges to identify and suggest opportunities for temporary staffing.
• Participates in local and regional events/groups such as mock interview events, UMD job fairs and/or student employment tabling, and other programming that connects us with the campus and local communities .
• For UMD positions, may assist with various steps of the hiring process, as well as on search committees.

• Submits a TeamDynamix (TDX) service request for hiring of each individual BSR Program temporary/casual or student worker, ensuring requests for background checks are included when required based on duties.

Work Experience:

• Staffing and recruitment experience.  
• Experience working with a unionized workforce.
• Excellent communication skills, both verbal and written.  
• Experience assisting multiple customers and demands simultaneously.  
• Ability to work as a team and independently.  
• Eager to demonstrate initiative on new assignments.  
• Experience in delivering excellent customer service.
• Exemplary time management and attention to accuracy/details.

Required Qualifications:

• BA/BS degree, or a combination of education and/or experience to equal at least 4 years.
• Demonstrated ability to advance diversity, equity and inclusion.
• Ability to handle confidential and time-sensitive materials.

Preferred Qualifications:

• Previous professional work experience in HR.
• Interpretation of policy, collective bargaining agreements, or employee handbooks.
• Proficient skill set with Microsoft Office, Google Suite, PeopleSoft or similar program.  

Pay Range: $53,497.60 - $58,000 per year; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services 
• Employee Assistance Program with eight sessions of counseling at no cost

While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.

Applications must be submitted online.  To be considered for this position, please click the Apply button and follow the instructions.  You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

    
Required Application Materials:

• Resume
• Cover Letter 

Priority application review will begin 9/10/26

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.  The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.  To learn more about diversity at the U:  http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

University of Minnesota, Duluth (UMD)

The University of Minnesota, Duluth (UMD) consistently ranks among the top Midwestern, regional universities in U.S. News and World Report's "America's Best Colleges" issue.

Overlooking Lake Superior, UMD provides an alternative to both large research and small liberal arts environments and attracts students looking for a personalized learning experience on a medium-sized campus of a major university.  A firm liberal arts foundation anchors a variety of traditional degree programs, as well as professional and graduate students that draw on UMD's many research institutes and labs.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and