Salary Req #: 3043 About the Role Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will ...
60 Uber Freight Customer Service Jobs (Flexible Options) Near Me
Salary Req #: 3043 About the Role Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will ...
Become authority on Uber Freight Transportation Management and Capacity Services offerings * Drive ... Experience maximizing CRM to track and report on leads, sales, and customer management activities.
New
Become authority on Uber Freight Transportation Management and Capacity Services offerings * Drive ... Experience maximizing CRM to track and report on leads, sales, and customer management activities.
New
... Uber Freight's accounts * Ensure customer satisfaction and high service levels where freight is picked up and delivered on time using safe, reliable carriers * Meet or exceed team financial and ...
... Uber Freight's accounts * Ensure customer satisfaction and high service levels where freight is picked up and delivered on time using safe, reliable carriers * Meet or exceed team financial and ...
... to Uber Freight's business by generating and maintaining carrier relationships. You will be ... Ensure customer satisfaction and extremely high service levels where freight is picked up and ...
... to Uber Freight's business by generating and maintaining carrier relationships. You will be ... Ensure customer satisfaction and extremely high service levels where freight is picked up and ...
Customs Entry Specialist
Laredo, TX · On-site
Customs brokerage services, including entry documentation, shipment status, and basic compliance ... That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight ...
Customs Entry Specialist
Laredo, TX · On-site
Customs brokerage services, including entry documentation, shipment status, and basic compliance ... That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight ...
About Uber Freight Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive ...
About Uber Freight Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive ...
... service, and profitability * Conflict resolution and problem solving * Determine eligibility for ... Deliver cost savings / cost containment to customer and/or Uber Freight Basic Qualifications * High ...
... service, and profitability * Conflict resolution and problem solving * Determine eligibility for ... Deliver cost savings / cost containment to customer and/or Uber Freight Basic Qualifications * High ...
Customs brokerage services, including entry documentation, shipment status, and basic compliance ... That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight ...
Customs brokerage services, including entry documentation, shipment status, and basic compliance ... That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight ...
You'll work on problems ranging from building AI platforms that support hundreds of use cases across Uber Freight, to improving ops efficiency through AI-native solutions, to helping customers gain ...
New
You'll work on problems ranging from building AI platforms that support hundreds of use cases across Uber Freight, to improving ops efficiency through AI-native solutions, to helping customers gain ...
New
Carrier Sales Account Manager
Chicago, IL · On-site
This role will work extremely close with Sales to expand the "Last Mile" services of the customer ... That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight ...
Carrier Sales Account Manager
Chicago, IL · On-site
This role will work extremely close with Sales to expand the "Last Mile" services of the customer ... That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight ...
Associate Manager - Warehouse
Laredo, TX · On-site
Deliver cost savings / cost containment to customer and/or Uber Freight * Ensure appropriate use of internal high-service, fair and cost competitive services to achieve internal department goals ...
Associate Manager - Warehouse
Laredo, TX · On-site
Deliver cost savings / cost containment to customer and/or Uber Freight * Ensure appropriate use of internal high-service, fair and cost competitive services to achieve internal department goals ...
They are responsible for ensuring all freight is serviced to meet/exceed the customer's standards ... S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for ...
They are responsible for ensuring all freight is serviced to meet/exceed the customer's standards ... S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for ...
Manager - Strategic Finance
Frisco, TX · On-site
That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn ...
Manager - Strategic Finance
Frisco, TX · On-site
That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn ...
... service. Key Responsibilities * Manage day-to-day accounts payable activities for multiple vendor ... That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight ...
... service. Key Responsibilities * Manage day-to-day accounts payable activities for multiple vendor ... That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight ...
Serve as primary liaison on behalf of assigned customers represented with Uber Freight departments and other job functions * Financial ownership and budgeting of customer revenue * Assist customers ...
Serve as primary liaison on behalf of assigned customers represented with Uber Freight departments and other job functions * Financial ownership and budgeting of customer revenue * Assist customers ...
That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn ...
That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn ...
You'll work on problems ranging from building AI platforms that support hundreds of use cases across Uber Freight, to improving ops efficiency through AI-native solutions, to helping customers gain ...
New
You'll work on problems ranging from building AI platforms that support hundreds of use cases across Uber Freight, to improving ops efficiency through AI-native solutions, to helping customers gain ...
New
Manager, Logistics Engineering
Frisco, TX · On-site
Apply customer's operational requirements to model within the Uber Freight optimization framework. * Use advanced modeling to evaluate and optimize the customer's transportation and distribution ...
Manager, Logistics Engineering
Frisco, TX · On-site
Apply customer's operational requirements to model within the Uber Freight optimization framework. * Use advanced modeling to evaluate and optimize the customer's transportation and distribution ...
... to Uber Freight's business by generating and maintaining carrier relationships. You will be ... Ensure customer satisfaction and extremely high service levels where freight is picked up and ...
... to Uber Freight's business by generating and maintaining carrier relationships. You will be ... Ensure customer satisfaction and extremely high service levels where freight is picked up and ...
They are responsible for ensuring all freight is serviced to meet/exceed the customer's standards ... S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for ...
They are responsible for ensuring all freight is serviced to meet/exceed the customer's standards ... S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for ...
Uber Freight Jobs Information
Do workers at Uber Freight get paid breaks?
Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.
50% of people say they don’t get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.
Does Uber Freight pay people when they’re sick?
Yes. Most people get paid when they’re sick.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.
At Uber Freight, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and January 2026.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and January 2026.
Is the health insurance from Uber Freight affordable enough for their workers?
Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and December 2025.
92% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and December 2025.
Do people get paid time off at Uber Freight?
Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and February 2026.
90% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and February 2026.
Do workers at Uber Freight worry about hours?
Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.
92% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.
Do Uber Freight workers get to choose the shifts they work?
Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and February 2026.
73% report that they have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and February 2026.
How easy is it for Uber Freight workers to change shifts?
Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and June 2025.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and June 2025.
How easy is it to get time off at Uber Freight?
Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.
90% of people report it’s easy to get time off.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.
Do Uber Freight managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.
Do jobs at Uber Freight spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it to take sick days at Uber Freight?
Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.
Is working at Uber Freight good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and December 2025.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and December 2025.
Do people at Uber Freight feel treated with respect by their managers?
Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.
83% of people say they’re treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at Uber Freight get to take their breaks without interruption?
Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.
82% of people report that they get to take their breaks without interruption.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.
Is it stressful to work at Uber Freight?
Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.
77% of people say they often feel stressed at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at Uber Freight enjoy their jobs?
Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and February 2026.
45% of people report they don’t enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at Uber Freight recommend working with their team?
Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people get enough training when they start at Uber Freight?
Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.
43% of people report they didn’t get enough training when they started working here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people get support to advance at Uber Freight?
Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people think Uber Freight’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.
Do workers feel well informed about how Uber Freight is doing?
Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.
What are the most popular job types at Uber Freight?
What are the most popular jobs at Uber Freight?
What are the most popular categories at Uber Freight?
Full-time
This job post has expired today. Applications are no longer accepted.
Uber Freight rating
7.3
Based on 23 frontline employees who took The Breakroom Quiz
171st of 366 rated logistics
Job description
Schedule: FT
Job Type: Hybrid
Salary Type: Salary
Req #: 3043
About the Role
Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service to our customers. This position will be at our Oakville, ON office location, work schedule will be Monday to Friday 8:00 am to 5:00 pm.
What the Candidate Will Do
- Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the life cycle of an order
- Exceed customer on time pick-up and delivery expectations
- Establish and maintain effective relationships with carriers contracted to the account as well as other carriers operating in your geographical region
- Effective and timely freight coverage and carrier selection through systemic routing guide and spot shipments including rate negotiation
- Leverage TMS to effectively route and consolidate orders considering best cost and transit options for all transportation modes
- Monitoring and resolving shipment data errors
- Proactive analysis to prevent service failures
- Proactively develop, recommend and implement cost savings and/or service improvement programs in support of the transportation strategy
- Professional and timely communications
- Identify patterns with shipper, receiver, and carrier performance and recommend actions for improvement
- Resolve carrier invoice discrepancies in TMS financials
- Train new customer and vendor users on the TMS, demonstrating knowledge of customer business practices and workflow
Basic Qualifications
- High school diploma or GED equivalent
- 2+ years of related experience in Transportation/Logistics/Supply Chain
- Canada over the road transportation experience
- Knowledge of Microsoft and/or Google Workspace
Preferred Qualifications
- Bachelor's degree in Transportation Logistics or Supply Chain Management
- Strong understanding of cross-border transportation and the freight logistics industry
- Experience LTL, FTL and flatbed transportation
- Reporting and Analytics (Ability to run BI reports; validate information; understand reports, offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)
Compensation: $48,000 - $67,000 base salary per year, plus eligibility for an annual performance-based bonus.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using realtime data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
What Uber Freight employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Uber Freight
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
1,001 - 5,000 Employees
Headquarters location
Chicago, IL, US