3 Truebill Operations Jobs Hiring Near You

Location

San Francisco, CA, Washington, D.C., New York City, N.Y., Remote (USA)

Preferred Office Attendance

The ideal candidate is local to and interested in working from any of our offices (Silver Spring, NYC, SF, Miami, Denver) 1‑2 times per week.

Company Mission

Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

Core Team Overview

Core enables every engineering team at Rocket Money to move fast by keeping our foundational systems reliable and easy to build on. We own and evolve the platforms and services that sit at the center of the product and company operations, including:

• Authentication (registration, login, account access, and user lifecycle workflows)
• Data privacy and trust systems (privacy requests, user deletions, and secure handling of sensitive data)
• AI enablement (shared AI infrastructure and tools that other teams leverage to build great product experiences)
• Internal tooling (admin tooling, operational systems, and data integrations that keep our operations & engineering teams effective)

Responsibilities

• Build and operate Core services and platforms that power foundational systems like authentication, data privacy workflows, AI enablement, and internal tooling.
• Own projects end‑to‑end: problem definition, technical design, implementation, rollout, and ongoing reliability.
• Partner closely with product engineers, data teams, and operations partners to create systems that are safe, scalable, and pleasant to use.
• Improve reliability and observability across critical workflows by instrumenting services, debugging production issues, and raising engineering standards.
• Help define and strengthen the platform patterns other teams use (APIs, libraries, service templates, authentication patterns).
• Write clear design docs and RFCs, participate in code reviews, and contribute to a culture of thoughtful feedback and continuous improvement.

Qualifications

• 7+ years of professional experience working with some combination of Node.js/TypeScript, React (or similar framework), and Postgres (or similar relational database). Experience with GraphQL is a plus.
• Strong understanding of observability and reliability, with a passion for digging into details to solve performance, data accuracy, and user experience issues.
• Highly autonomous, able to take ambiguous problems, align with stakeholders, and drive them to reliable production outcomes.
• Early adopter of AI‑assisted engineering workflows, utilizing tools like Claude Code or Cursor (or similar) while maintaining strong engineering judgment.
• Effective in a large organization: building trust across teams, untangling ownership and dependencies, and maintaining momentum from ambiguity through execution.
• Collaborator mindset, dig deep to understand nuanced and multi‑faceted problems, and break them into tractable pieces. Enjoy giving and receiving feedback and considering new ideas.
• Experience with privacy & sensitive data workflows, including access requests, deletion workflows, and least‑privilege patterns.

Compensation

Salary range of $150,000 – $185,000 per year + bonus + benefits. Base pay offered may vary depending on job‑related knowledge, skills, and experience.

Benefits

• Life Insurance
• Long/Short Term Disability
• Competitive Pay
• 401(k) Matching
• Team Member Stock Purchasing Program (TMSPP)
• Daily Lunch, Snacks & Coffee (in‑office only)
• Commuter benefits (in‑office only)

Equal Opportunity

Rocket Money is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.