Tranzeal
Tranzeal

60 Tranzeal Jobs Hiring Near You

Java developer

Alpharetta, GA · On-site

$48.50 - $62.75/hr

Tranzeal Incorporated is looking for a Java Developer to join their team. The role involves understanding application features, coding, debugging, and optimizing software solutions while ensuring ...

Tranzeal Incorporated is seeking a highly skilled and detail-oriented SQL and Tableau Expert to join their data analytics team. The ideal candidate will have deep expertise in writing complex SQL ...

Snowflake Developer

San Francisco, CA · On-site

$134K - $162K/yr

Tranzeal Incorporated is a company focused on data engineering solutions, and they are seeking a Snowflake Developer to design and optimize data models and pipelines. The role involves collaborating ...

Tranzeal Incorporated is seeking a Senior Web Release Engineer to manage the end-to-end release management process for web applications. The role involves designing and optimizing CI/CD pipelines ...

Tranzeal Incorporated is seeking a Technical Analyst I to provide tier 3 support for a large enterprise environment. The role involves client configuration, performance testing, and security, while ...

Lead Product Engineer

Los Angeles, CA · On-site

$110K - $145K/yr

Tranzeal Incorporated is seeking a Lead Product Engineer with deep expertise in .NET, C#, SQL Server, and Azure cloud technologies. The role involves leading engineering efforts to build scalable ...

IOS Developer

$53 - $73/hr

Tranzeal Incorporated is seeking an iOS Developer to enhance and release their iOS application. The role involves hands-on coding with Swift, participating in peer code reviews, and troubleshooting ...

Senior Software Engineer

$125K - $165K/yr

Tranzeal Incorporated is seeking a highly skilled and motivated Senior Software Engineer to join their BaaS team. This role will be instrumental in building and supporting scalable, secure, and high ...

Tranzeal Incorporated is seeking a System Engineer I to specialize in software integration and testing within the cancer diagnostics field. The role involves managing the system lifecycle ...

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Infographic showing various job openings at Tranzeal in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% Physical, and 15% Remote job distribution.

Salesforce Support Engineer

Tranzeal Incorporated

Santa Clara, CA • On-site

Full-time

Re-posted 8 days ago


Job description

Job Summary:
Tranzeal Incorporated is seeking a Salesforce Support Engineer to provide advanced technical support for Salesforce CPQ, Sales and Service Cloud issues. The role involves troubleshooting escalated problems, conducting user training, and collaborating with cross-functional teams to enhance system functionalities.
Responsibilities:
• Supplier shall provide 6 L2 Support Engineers (1 onshore and 5 offshore). The resources will work on production support tickets in GTM track to manage the tickets inflow.
• Provide advanced support for Salesforce CPQ, Sales and Service Cloud issues, troubleshooting and resolving escalated problems.
• Production support tickets analysis/triaging/resolution and providing RCA (as/when needed)
• Engaging right stakeholders (ticket requester/dev team to troubleshoot production support issues, if needed
• Creating problem management, JIRA tickets for repetitive issues pertaining to code issues/bulk data migration issues etc
• Assist in configuring and maintaining CPQ, Sales and Service Cloud settings, including product rules, pricing, and discounting structures.
• Conduct training sessions for end-users to enhance their understanding of CPQ, Sales and Service Cloud functionalities and best practices.
• Create and update support documentation, knowledge base articles, and process flows. Creating L2 Knowledge Base (KB) articles for repetitive issue for process improvement
• Work with cross-functional teams including sales, product management, and IT to address and resolve CPQ, Sales and Service Cloud-related challenges.
• Maintain agreed SLA's, MTTA and MTTR.
• Required to work in the shift model to provide global and on-call support.
Qualifications:
Required:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong understanding of Salesforce CPQ, Sales and Service Cloud and its integration with other Salesforce products.
• Strong 'Lead to Cash' business process understanding.
• Ability to analyze issues and provide effective solutions promptly.
• Excellent verbal and written communication skills to interact with technical and non-technical users.
• Strong problem-solving skills to address complex CPQ, Sales and Service Cloud scenarios.
• Meticulous attention to detail in configuration and documentation.
• 2-6 Years of experience.
Preferred:
• Salesforce CPQ Specialist, Sales and Service Cloud certification.
Company:
Tranzeal is an industry leading global Business Transformation Service Provider. Founded in , the company is headquartered in San Jose, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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About Tranzeal

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Tranzeal is an industry leading global Business Transformation Service Provider. We offer specific consulting services as well as pre-packaged, industry specific solutions and services to companies around the world. Since our foundation, Tranzeal has evolved from a small start up company to a mid market player dedicated to providing solutions and services to SMB and large enterprise customers. Our Consulting Services are dedicated to helping our Clients maximize their investments in IT and the overall effectiveness and efficiency of the business. Tranzeal has built its center of competency in Enterprise Resource Planning, Business Intelligence, Supply Chain Management, Customer Resource Management and Information Integration solutions, as well as specific Service orientated offerings such as Test, Quality Assurance and Data Management.

Industry

Business management consulting

Company size

51 - 200 Employees

Headquarters location

San Jose, CA, US

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