60 Trane Technologies Customer Service Representative Jobs Hiring in IN

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including TraneandThermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

What's in it for you:

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Why Trane Technologies Is The Best Company for Controls Installation Technicians:

• Trane is recognized worldwide as the brand standard for HVAC and Building Controls Systems
• Trane is committed to your safety and has a world class safety program with continuous training for their associates
• Highly competitive and comprehensive total compensation program including total cash compensation, benefits, holiday and vacation
• Dedicated to a military friendly environment (Veterans are highly encouraged to apply)
• Unlimited opportunities for career development and promotions
• Determined focus to be the employer of choice in our industry (we want to be the company where everyone wants to work)
• World Class continuing education, featuring Manufacturer (OEM) Level Training
• Company-wide commitment to promoting a strong work/life balance
• Organizational encouragement of community involvement and sustainability (green initiatives)
• Late model, clean, and dependable company vehicle, high speed laptop, uniforms, and smart phone

Job Summary:

• Responsible for the installation of building automation systems.
• Use a variety of hand tools, interpreting control drawings, plans, and specifications to install temperature control systems including conduit, enclosures, wiring and end devices.
• Prepares for on-site installation by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, and coordinating with other trades as necessary.
• Maintains assigned stock of inventory, company equipment, and documents all related activities.
• Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files.
• Turns in all required paperwork and reports in a timely manner.
• Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer's location.
• Keeps current on Trane products concerning installation of direct digital control systems.
• Inspects vehicles by checking vehicle condition and literature supplies.
• Maintains vehicles by keeping records of service manuals, scheduling, completed repairs and maintenance service.
• Maintains tools and equipment by inspecting for signs of wear.
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
• Regular travel requirements with occasional overnight stays.
• Display team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives- WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid Time off with up to 9 paid holidays,15 vacation days and paid leave in support of volunteer and parental leave needs.
• A regular schedule (with overtime opportunities) and most workdays you'll be dispatched from your house.
• Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance, and student debt support.
• Knowledge support from the factory is a nationwide communications hub so that you have what you need to get the job done right the first time.
• Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance.
• Learn more about our benefitshere!

Where is the work:Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office

What you will bring:

• A High School Diploma or equivalent required, and typically at least 2-5 years of experience in HVAC/Controls. Technical School or formal training is preferred.
• Operating knowledge of Microsoft office software and working proficiency with handheld computer (i.e. Smartphone, iPad).
• Knowledge of low voltage electricity, electronics (board level troubleshooting), direct digital controls, and building control techniques.
• Current or future participation in ABC electrical apprenticeship program is desired.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:
• DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Previous experience with DDC controls system preferred.

Additional Requirements and Environmental Exposure:

• Must be able to safely and legally operate a vehicle using a seat belt
• Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties
• Must be able to twist the trunk of your body 90 degrees in each direction
• Must be able to squat and touch the floor with both hands
• Must be able to reach your hands over your head
• Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs. and frequently lift and/or move up to 40 lbs. (may occasionally lift and/or move more than 40 lbs. with special approval.)
• Must be able to safely use a ladder with a 375 lb. total weight limit, while wearing equipment weighing up to 50 lbs.
• Must be able to maneuver access areas, as small as 30" vertical x 45" horizontal
• Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15' to 20', and occasionally, up to 50 feet +
• This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location

Annual Base Salary Range or Hourly Base Pay Range:

Compensation Type:

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.