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Tower Loan
Tower Loan

60 Tower Loan Customer Service Jobs Hiring Near You

Tower Loan

Customer Service Representative

Bunkie, LA · On-site

$13 - $17.75/hr

We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer ...

Tower Loan

Customer Service Representative

Amite, LA · On-site

$14.50 - $19.75/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Mattoon, IL · On-site

$15 - $20.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Byram, MS · On-site

$13.75 - $18.75/hr

We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer ...

Tower Loan

Customer Service Representative

Laurel, MS · On-site

$13.75 - $18.75/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Harvey, LA · On-site

$13.75 - $18.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Lafayette, LA · On-site

$15.25 - $20.75/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Garland, TX · On-site

$15.50 - $21/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Zachary, LA · On-site

$12.75 - $17.25/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Longview, TX · On-site

$14.25 - $19.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Carthage, MO · On-site

$13.50 - $18.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Phenix City, AL · On-site

$14.50 - $19.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Decatur, AL · On-site

$15 - $20.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Enterprise, AL · On-site

$12.75 - $17.25/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Cordova, TN · On-site

$14 - $19/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Jackson, MS · On-site

$14 - $19/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Tyler, TX · On-site

$15 - $20.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Jefferson City, MO · On-site

$15.25 - $20.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Tower Loan

Customer Service Representative

Laurel, MD

$15.75 - $21.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

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Tower Loan Jobs Information

Do workers at Tower Loan get paid breaks?

No. Most people don’t get paid breaks.
91% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and November 2025.

Does Tower Loan pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
41% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and February 2026.

At Tower Loan, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and February 2026.

Is the health insurance from Tower Loan affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at Tower Loan?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and February 2026.

Do workers at Tower Loan worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and November 2025.

Do Tower Loan workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
62% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it for Tower Loan workers to change shifts?

Most people find it hard to change shifts.
86% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2025.

How easy is it to get time off at Tower Loan?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Tower Loan managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and November 2025.

Do jobs at Tower Loan spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to take sick days at Tower Loan?

Some people find it hard to take sick days.
47% of people report that it’s hard to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Tower Loan feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Tower Loan get to take their breaks without interruption?

Most people get breaks without interruption.
92% of people report that they get to take their breaks without interruption.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and November 2025.

Is it stressful to work at Tower Loan?

Most people feel stressed here.
88% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and November 2025.

Do people at Tower Loan enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and October 2025.

Do people at Tower Loan recommend working with their team?

Not many people recommend working with their team.
68% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get enough training when they start at Tower Loan?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and November 2025.

Do people get support to advance at Tower Loan?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and November 2025.

Do people think Tower Loan’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers feel well informed about how Tower Loan is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and November 2025.

What are the most popular job types at Tower Loan?

    What are the most popular jobs at Tower Loan?

    What are the most popular categories at Tower Loan?

    Infographic showing various Customer Service job openings at Tower Loan in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution.

    Customer Service Representative

    Tower Loan

    Bunkie, LA • On-site

    $13 - $17.75/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 12 days ago

    Tower Loan rating

    6.3

    Company rating: 6.3 out of 10

    Based on 19 frontline employees who took The Breakroom Quiz

    Job description

    We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
    CSR
    At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.
    This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!
    In the Role
    • Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
    • Receive and process payments in customer accounts.
    • Market to current, former, and potential customers to drive loan production.
    • Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
    • Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
    • Process loan applications and collect payments due.
    • Perform all other duties as assigned.

    Required
    • High School Diploma or GED
    • Must have a valid driver's license and reliable vehicle

    Preferred
    • Cash Handling, Sales, or Customer Service experience

    Location: On-Site
    The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.
    Who We Are
    Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!
    Other team member benefits include:
    • Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
    • Up to 3% 401(k) Match
    • Paid Time Off (16 days per year after one full year, cash back for unused time)
    • Paid Holidays
    • Annual Raises and Performance Bonuses
    • Monthly Incentive and Employee Referral Bonuses
    • Participation in Charitable Campaigns

    Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.
    With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.
    At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!
    • Discover more about our company and culture!
    • Read what our customers are saying about us!

    What Tower Loan employees say

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