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Maintenance Technician

Job Description

Thrive Facilities is built upon a shared passion - a devotion to create meaningful relationships. The kind that make us better people, that fill our lives with authenticity. We are inspired by our work, by our ability to create for those looking for community - for a place to call home, for neighbors to build real and lasting friendships with, for a place to create memories for a lifetime.

POSITION SUMMARY

The Maintenance Technician's (Facilities Technician) responsibility is to preserve and improve the condition and functionality of our communities. The Maintenance Technician will perform maintenance tasks of great variety such as cleanouts, patching, painting, plumbing repairs, electrical repairs, HVAC troubleshooting and maintenance, groundskeeping etc.

REPORTS TO: SVP of Facilities, Facilities Manager, Community Manager

RESPONSIBILITIES, EXPECTATIONS, AND DUTIES

Duties will include, but are not limited to, the following:

• Prioritizes and/or completes maintenance work and maintenance service requests, to include, but not limited to grounds, cleaning, specific carpentry, plumbing, painting, electrical, HVAC, masonry and other general maintenance in accordance with Company standards and local city, state and federal building codes when applicable.
• Executes the Make-Ready/Turn process.
• Coordinates with other employees and vendor/contractors to ensure quality, completeness, and compliance with company standards.
• Maintain daily upkeep of common areas and community buildings, including inclement weather care of snow removal by applying ice melt on sidewalks, steps, driveways, and parking lot areas of the property.
• Maintain grounds and common areas and keep them free of trash and debris.
• Inspects the physical apartment site identifying all areas in need of immediate or future repairs and maintenance and provides an inspection report to the Community Manager for review.
• Performs other duties as assigned. Actual job duties/responsibilities may vary depending on community size.

PERFORMANCE OBJECTIVES

Include, but not limited to:

• Service Request Resolution and Timeliness
• Make Ready Process Compliance and Quality
• Customer Service Surveys
• Property Scorecards
• Budget Compliance

SKILLS, EDUCATION AND EXPERIENCE

• Proven experience as maintenance technician.
• Basic understanding of electrical, plumbing, heating, cooling, and hydraulic and other systems.
• Knowledge of general maintenance processes and methods.
• Working knowledge of tools, common appliances, and devices.
• CPO (Certified Pool Operator) preferred.
• Manual dexterity and problem-solving skills.
• Good physical condition and strength with a willingness to work overtime, if needed.
• High school diploma or equivalent; Certificate in HVAC, building maintenance technology or relevant field will be a plus.

WORK ENVIRONMENT

The Maintenance Technician works on-site at an apartment community and interfaces with external/internal customers, residents, and vendors on a regular basis. The position work schedule varies depending on the property. Must be available to work overtime as needed and work on-call schedule. This individual should be flexible and readily available depending on the needs of the property.

PHYSICAL REQUIREMENTS

The Maintenance Technician's physical condition must be sufficient for the consistent and successful completion of the specific responsibilities defined for this position and for his/her performance to be in complete conformance with all professional standards defined for this position. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, crouch, or crawl. May be required to lift and/or move up to 50 pounds and operate power tools. Must be able to occasionally drive during work.

BENEFITS

• Full time employment, bi-weekly pay schedule
• No after-hours or on-call emergency coverage required!
• Paid $23-28 per hour
• Benefits which include health, dental and vision insurances, 401K with match, generous PTO, apartment discounts, and free gym membership

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