Terracon
Terracon

20 Terracon Software Jobs Hiring Near You

Provides proactive, high level of customer service to Terracon employees on a variety of technical ... Open and/or close work orders (via IT Service Desk software) on each call received. * Escalate ...

Senior Cad Operator

Raleigh, NC · On-site

$19 - $26/hr

... software. Uses standard symbol sets and drawings to minimize drawing effort. Performs hand drafting as needed. May reference information from vendor prints, catalogs, and technical manuals. Terracon ...

Senior Engineer - Deep Foundations

Winter Park, FL · On-site

$98K - $134K/yr

Serve as a Terracon Authorized Project Reviewer. * Manage Deep Foundations Projects * Prepare cost ... Perform wave equation analyses using GRLWEAP software. * Conduct Crosshole Sonic Logging (CSL ...

Senior Engineer - Deep Foundations

Winter Park, FL · On-site

$98K - $135K/yr

Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8 ... Perform wave equation analyses using GRLWEAP software. * Conduct Crosshole Sonic Logging (CSL ...

Senior Cad Operator

Raleigh, NC · On-site

$19 - $26/hr

... software. Uses standard symbol sets and drawings to minimize drawing effort. Performs hand drafting ... Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in ...

Dispatch in an incident and injury free manner consistent with Terracon's guidelines to keep the ... Ability to use technology (mobile apps, email, scheduling software, etc.) * Time management skills

Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8 ... Ability to use technology (mobile apps, email, scheduling software, etc.) * Time management skills

Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8 ... Ability to use technology (mobile apps, email, scheduling software, etc.) * Time management skills

Senior Cad Operator

Raleigh, NC

$19 - $26/hr

... software. Uses standard symbol sets and drawings to minimize drawing effort. Performs hand drafting ... Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in ...

Senior Cad Operator

Raleigh, NC · On-site

$19 - $26/hr

... software. Uses standard symbol sets and drawings to minimize drawing effort. Performs hand drafting ... Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in ...

The Harrisburg Terracon office WANTS YOU if: * You like to design. * You love seeing items you ... Complete design calculations and utilize applicable software applications for design purposes.

Dispatch in an incident and injury free manner consistent with Terracon's guidelines to keep the ... Ability to use technology (mobile apps, email, scheduling software, etc.) * Time management skills

Senior Cad Operator

Raleigh, NC

$19 - $26/hr

... software. Uses standard symbol sets and drawings to minimize drawing effort. Performs hand drafting as needed. May reference information from vendor prints, catalogs, and technical manuals. Terracon ...

Terracon Jobs Information

What is it like to work at Terracon?

Terracon is a company that values a collaborative and inclusive work environment, prioritizing employee growth and well-being within a dynamic and supportive team culture.

As a leading environmental, consulting, and engineering services firm, Terracon offers a diverse range of projects and opportunities for professionals to work on complex challenges, from environmental remediation to infrastructure development, in a variety of settings, including offices, laboratories, and field locations.

Working at Terracon may appeal to candidates who are passionate about making a positive impact on the environment and communities, as the company provides opportunities for professional development, flexible work arrangements, and a comprehensive benefits package, allowing employees to grow their careers while contributing to meaningful projects.

What makes Terracon an attractive place to work?

Terracon is a leading environmental, facilities, geotechnical, and materials consulting firm with a strong reputation for delivering high-quality services to clients across various industries. The company offers a collaborative and innovative work environment, with opportunities for professional growth and development through training programs, mentorship, and career advancement. By joining Terracon, individuals can contribute to meaningful projects, develop their skills, and be part of a dynamic team that makes a positive impact on communities and the environment.

Do workers at Terracon get paid breaks?

Sometimes. Only some people get paid breaks.
39% of people say they don’t get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Terracon pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between July 2025 and July 2026.

At Terracon, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
82% of people say they have to use vacation days when they’re out sick.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Terracon affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Terracon?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 94% of people with changing schedules find out their shifts one week or less ahead of time.
  • 6% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers at Terracon worry about hours?

Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Terracon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Terracon workers to change shifts?

Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and May 2026.

How easy is it to get time off at Terracon?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Terracon managers change schedules at the last minute?

Most managers change people’s schedules at the last minute.
68% of people say their manager changes their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Terracon spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Terracon?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Terracon job good for students?

Only some students say this is a good place to work if you’re studying.
50% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Is working at Terracon good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Terracon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Terracon get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Terracon?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Terracon enjoy their jobs?

Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Terracon recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Terracon?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Terracon?

Most people are given support to advance their career here.
In the last year, 83% of people report being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Terracon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Terracon is doing?

Most people feel well informed about how the company is doing.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular job types at Terracon?
    Infographic showing various Software job openings at Terracon in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

    IT Service Desk Support Staff I

    TERRACON

    Olathe, KS

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 19 days ago


    Terracon rating

    7.5

    Company rating: 7.5 out of 10

    Based on 119 frontline employees who took The Breakroom Quiz

    49th of 72 rated business consultants


    Job description

    Provides proactive, high level of customer service to Terracon employees on a variety of technical and support issues including or involving the following but not limited to: company-provided computer systems, operating systems, LAN/WAN, printers and application software. Respond to employee inquiries, runs diagnostic programs, installs hardware and software, isolates problems and determines/implements a solution.
    Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon was recognized as the #1 firm in Asbestos and Lead Abatement.

    Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
  • High school diploma or equivalent.
  • Up to 1-year help desk related experience.
  • Associate's degree in Information Systems or related field preferred.
  • Experience with Microsoft operating systems at the level used in the corporation as well as desktop and laptop hardware.
  • Experience with Microsoft Office 365 of products at the level used in the corporation.
  • Experience with Microsoft Teams.
  • Experience with Microsoft Exchange.
  • Knowledge of Client PC connectivity, e.g., Ethernet, TCP/IP, LAN/WAN, and VPN
  • Knowledge and understanding of Active Directory at the level used in the corporation.
  • Knowledge and understanding of mobile devices, e.g., iOS, Android phones, and tablets.
  • A valid driver's license with acceptable violation history may be required.
  • Preferred Qualifications:
  • A+ certification
  • Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance.
  • Open and/or close work orders (via IT Service Desk software) on each call received.
  • Escalate problems and requests as necessary to ensure positive resolution.
  • Conduct research on relatively simple issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support.
  • Create, modify and/or delete user accounts per Terracon policy and update appropriate documentation (e.g. account termination spreadsheet).
  • Guide end users through troubleshooting procedures to restore technical service
  • Re-image workstations and laptops (using current image software) when required.
  • Accurately document user issues and troubleshooting steps, test results and resolution information within incidents and service requests
  • Maintain an increasing level of proficiency in hardware, software, networking and other technologies supported by the IT Dept.
  • Participate in company technology projects as needed.
  • Maintain an accurate, timely record of hours spent on Work Orders and projects in time and accounting systems.
  • Follow safety rules, guidelines, and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
  • Be responsible for maintaining quality standards on all projects.

  • What Terracon employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom