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TeleSolv Consulting
TeleSolv Consulting

60 Telesolv Consulting Data Jobs Hiring Near You

Telesolv Consulting

Contact Center Rep (On-Call)

TX · Remote

$20/hr

Description TeleSolv Consulting has an opportunity to support a state government program as an ... Maintain confidentiality and follow all required data privacy and security guidelines during ...

Telesolv Consulting

General Clerk III - 384327

Blaine, WA · On-site

$23.16/hr

Description TeleSolv Consulting has an immediate opportunity to work with the Federal Government as ... Compile data to provide daily performance reports reflecting all activities performed by CBP ...

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    Infographic showing various Data job openings at Telesolv Consulting in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

    Contact Center Rep (On-Call)

    Telesolv Consulting

    TX • Remote

    $20/hr

    Contractor

    Re-posted 25 days ago

    Job description

    Description
    TeleSolv Consulting has an opportunity to support a state government program as an On-Call Contact Center Representative. This position is on an as-needed basis and hours will vary based on program demand.   
    This is a remote role, and all applicants must be willing/able to work various shifts between 7 am and 7 pm covering Eastern Time Zones in the US. Candidates will work directly with the public, handling inquiries, handling inbound inquiries via phone, email, and chat in a timely and professional manner. This person must possess a reliable laptop or computer and with hardwire connection to consider for this role.

    Responsibilities:
    • Provide courteous, prompt, and accurate responses to public inquiries in accordance with established protocols and procedures.
    • Handle inbound inquiries via phone, email, and chat in a timely and professional manner.
    • Share only approved and verified information and ensure all communications comply with program and company policies.
    • Accurately document all customer interactions in the designated system for tracking and auditing purposes.
    • Stay current on changes to procedures, FAQs, and program-related information.
    • Collaborate with internal teams to escalate and resolve inquiries that fall outside standard support scope.
    • Maintain confidentiality and follow all required data privacy and security guidelines during customer interactions.         

    Qualifications:
    • Prior high-volume contact center or customer service experience required.
    • Experience working in a virtual or remote environment is a plus.
    • Strong verbal and written communication skills.
    • Ability to follow scripts and established procedures accurately.
    • Strong attention to detail and documentation skills.
    • Ability to work effectively in a fast-paced, public-facing environment.
    • Ability to maintain confidentiality and comply with data protection requirements.