TekWissen
TekWissen

54 Tekwissen Networking Jobs Hiring Near You

General Description: TekWissen provides a unique portfolio of innovative capabilities that ... network. Skills require System Management and Control (SMC) disciplines to manage the production ...

Computer Hardware Technician

Warwick, RI · On-site

$17 - $22.75/hr

TekWissen Group is a workforce management provider throughout the USA and many other countries in ... Provides support for software, hardware and networking support for desktops, laptops and servers.

Computer Hardware Technician

Warwick, RI

$17 - $22.75/hr

TekWissen Group is a workforce management provider throughout the USA and many other countries in ... Provides support for software, hardware and networking support for desktops, laptops and servers.

Computer Hardware Technician

Jackson, MS · On-site

$14.75 - $19.75/hr

TekWissen Group is a workforce management provider throughout the USA and many other countries in ... Provides support for software, hardware and networking support for desktops, laptops and servers.

Computer Hardware Technician

Jackson, MS · On-site

$14.75 - $19.75/hr

TekWissen Group is a workforce management provider throughout the USA and many other countries in ... Provides support for software, hardware and networking support for desktops, laptops and servers.

Computer Hardware Technician

Groton, CT · On-site

$17 - $22.50/hr

TekWissen Group is a workforce management provider throughout the USA and many other countries in ... Provides support for software, hardware and networking support for desktops, laptops and servers.

Computer Hardware Technician

Groton, CT · On-site

$17 - $22.50/hr

TekWissen Group is a workforce management provider throughout the USA and many other countries in ... Provides support for software, hardware and networking support for desktops, laptops and servers.

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Good knowledge of Hardware Network and Operating Systems * PowerBI Reporting tool and SQL knowledge ...

Showing results 41-54

Delivery Project Executives

TekWissen LLC

Albany, NY • On-site

$80 - $100/hr

Other

Posted 19 days ago


Job description

Job Description

General Description:

TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering, and systems integration.

The skills desired are I/T service delivery management skills in the following towers of operations - data center, server, mainframe, storage, database, or network. Skills require System Management and Control (SMC) disciplines to manage the production environment. Production support includes normal maintenance and currency activities, as well as support of Sev 1 incidents. Skills required in improving service delivery model for client such as Root Cause Analysis process, capacity/availability management, and continuous improvement.

Responsibilities
  • Build client satisfaction through formulation, development, implementation, and delivery of I/T Services, responding to client requirements as defined by service specifications or requests for new services.
  • Work with the delivery organization as a primary point of contact for client requirements and expectations with regard to I/T operations.
  • Provide leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet deliverables.
  • Manage technical resources and coordinate with client resources to deliver services and solutions to support the client organization.
  • Support the Executive team in identifying key areas of opportunity to improve service.
  • Own quality of service provided by the delivery organization and are responsible for tracking and reporting on service metrics and performance.
  • Project Management methodologies, emerging technologies and technical solutions pertaining to client needs should be areas of expertise.
Qualifications

Experience:

  • At least 3-5 years of experience in Service Delivery Management
  • At least 5 years of experience in Project Management
  • At least 3-5 years of experience in Incident Management
  • At least 3-5 years of experience in Change Management
  • At least 3-5 years of experience in RFS Management

Skills:

  • Leadership – Team and cross‑organizational
  • Manage Service Improvement, outages, and critical situations
  • Apply Risk Management Skills
  • Advise on ITIL (Infrastructure Library) Foundation
  • Analyze Business & IT Challenges
  • Communications – Written and Verbal, Executive Presentation
  • Network
  • Resiliency
  • ITIL Process

Typical candidates will have already been successful at Service Delivery manager, Delivery Project Executive, or Technical tower line manager roles.

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About TekWissen

Sourced by ZipRecruiter

TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2009

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