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60 Techwish Enterprise Systems Engineer Jobs Hiring Near You

TechWish

Senior Java Developer

Sterling, VA · On-site

$57 - $72.50/hr

Job Summary : TechWish is seeking a Senior Java Developer to design and develop software ... maintaining enterprise applications, while collaborating with other experts in the field.

TechWish

Senior Systems Administrator

Herndon, VA · On-site

$88K - $119K/yr

Must be a US Citizen and ONLY hold US citizenship Potential to convert to FTE SENIOR SYSTEM CLOUD ADMINISTRATOR Required Skills and Experience: - 5+ years of experience in an IT enterprise System ...

Techwish

Systems Administrator T4

Princeton, NJ

Potential to convert to FTE SENIOR SYSTEM CLOUD ADMINISTRATOR Required Skills and Experience: - 5+ years of experience in an IT enterprise System Admin role or Cloud Admin position - 4+ years with ...

TechWish

Systems Administrator T4

Princeton, NJ

Potential to convert to FTE SENIOR SYSTEM CLOUD ADMINISTRATOR Required Skills and Experience: - 5+ years of experience in an IT enterprise System Admin role or Cloud Admin position - 4+ years with ...

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Infographic showing various Enterprise Systems Engineer job openings at Techwish in the United States as of August 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 59% Physical, 21% Hybrid, and 20% Remote job distribution.

Prinicpal Engineer

Techwish

Vienna, VA • Remote

Full-time

Posted 24 days ago

Job description

Principal Engineer - Copilot Studio & AI for Contact Center (CCaaS) to lead the hands-on development and implementation of AI-powered customer and employee engagement solutions.
This is a builder role, not a strategy-only position. The ideal candidate will have extensive experience designing, developing, testing, and deploying Microsoft Copilot Studio solutions, AI agents, conversational AI, voice bots, chat bots, Agent Assist capabilities, and AI-powered automation within modern Contact Center environments.
The successful candidate will be responsible for delivering production-ready AI solutions that enhance member experiences, improve employee productivity, and enable next-generation capabilities across Navy Federal's Experience Interaction Platform (EIP). The role aligns directly with NFCU's enterprise adoption of Copilot Studio, AI agents, voice AI, and contact center modernization initiatives
The ideal candidate will be expected to personally:
  • Build and deploy Copilot Studio agents from requirements through production.
  • Develop conversational experiences for voice and chat channels.
  • Create AI agents that support employee and member interactions.
  • Configure topics, prompts, actions, orchestration flows, and agent behaviors.
  • Develop and troubleshoot Power Automate workflows.
  • Design and implement integrations with APIs, Dataverse, SharePoint, Dynamics 365, Teams, and other enterprise systems.
  • Build Retrieval Augmented Generation (RAG) solutions using enterprise knowledge sources.
  • Develop AI-powered Agent Assist capabilities including:
    • Call summarization
    • Knowledge recommendations
    • Next Best Action guidance
    • Intelligent search
    • Post-call automation
  • Configure and deploy Voice AI and IVR automation capabilities.
  • Build and optimize self-service virtual assistants.
  • Test, tune, and improve AI response quality and accuracy.
  • Debug production issues and implement fixes.

Copilot Studio
Must have:
  • 3+ years of hands-on Copilot Studio development experience.
  • Built and deployed multiple production Copilot Studio solutions.
  • Experience integrating Copilot Studio with enterprise systems.
Experience creating:
  • Custom topics
  • Custom actions
  • Generative AI agents
  • Autonomous agents
  • Voice agents
  • Chat agents

Contact Center & CCaaS
3+ years of experience implementing Contact Center technologies.
Experience with CCaaS platforms such as:
  • Microsoft Dynamics 365 Contact Center or Genesys

Deep understanding of:
  • IVR design
  • Call flows
  • Routing strategies
  • Agent desktop experiences
  • Workforce optimization
  • Customer journey orchestration

Generative AI
Strong hands-on experience with:
  • Large Language Models (LLMs)
  • Prompt Engineering
  • RAG implementations
  • Azure OpenAI
  • AI Foundry
  • Conversational AI design
  • AI model evaluation
  • AI guardrails and governance

Technical Skills
Microsoft Technologies
  • Copilot Studio
  • Power Platform
  • Power Automate
  • Dataverse
  • Power Apps
  • Dynamics 365
  • Microsoft Teams
  • Azure Services

AI Technologies
  • Azure OpenAI
  • AI Foundry
  • Prompt Engineering
  • Semantic Search
  • Vector Databases
  • Conversational AI
  • Voice AI
Development Skills
  • REST APIs
  • JSON
  • JavaScript
  • Python
  • C#
  • Git
  • Azure DevOps
  • CI/CD Pipelines
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About TechWish

Sourced by ZipRecruiter

For over 20 years, TechWish has been serving as a prime source of digital transformation and technology consulting solutions for large as well as mid-sized enterprises, including Fortune 100 companies such as two of the top five media companies, the world’s top network infrastructure company, and the world’s largest credit union. As a preferred solutions integration partner, TechWish helps clients across a range of industry sectors analyze data, develop applications, and secure and modernize their technology infrastructure. We provide customized solutions that leverage our strategic partnerships with leading platform and technology companies.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Sterling, VA, US

Year founded

1990

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