Taurus

43 Taurus Customer Service Jobs Hiring Near You

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... At Taurus Academy, we provide excellent care for dogs while improving their behavior as well as ...

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... At Taurus Academy, we provide excellent care for dogs while improving their behavior as well as ...

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... At Taurus Academy, we provide excellent care for dogs while improving their behavior as well as ...

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... At Taurus Academy, we provide excellent care for dogs while improving their behavior as well as ...

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... At Taurus Academy, we provide excellent care for dogs while improving their behavior as well as ...

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... At Taurus Academy, we provide excellent care for dogs while improving their behavior as well as ...

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... At Taurus Academy, we provide excellent care for dogs while improving their behavior as well as ...

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... At Taurus Academy, we provide excellent care for dogs while improving their behavior as well as ...

As the Sales Lead for your resort, you will champion both sales and customer service as you drive ... At Taurus Academy, we provide excellent care for dogs while improving their behavior as well as ...

As the Sales Lead for your resort, you will champion both sales and customer service as you drive ... At Taurus Academy, we provide excellent care for dogs while improving their behavior as well as ...

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong front desk leader who thrives in fast-paced environments, drives results, and sets the standard for ...

Assistant General Manager

Austin, TX · On-site

$48K - $52K/yr

Passion for pets and customer service * 2-4 years of customer service experience (leadership ... At Taurus Academy, we provide excellent care for dogs while improving their behavior as well as ...

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong front desk leader who thrives in fast-paced environments, drives results, and sets the standard for ...

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Taurus Jobs Information

What are the most popular job types at Taurus?
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    Infographic showing various Customer Service job openings at Taurus in the United States as of May 2026, with employment types broken down into 55% Full Time, 27% Part Time, and 18% Contract. Highlights an 82% Physical, and 18% Remote job distribution.

    Customer Service Rep

    Taurus

    Austin, TX

    $15 - $16.50/hr

    Part-time

    Posted 22 days ago


    Job description

    Customer Service Representative

    Love people and pets? Join our team and be the welcoming face of our luxury pet resort.

    We’re looking for a Part-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.

    Who We Are

    NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We’re proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.

    At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

    What You’ll Do

    As a Pet Host, you are the first and last impression of our resort. You’ll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.

    Your responsibilities include:

    • Greeting clients, pets, and vendors warmly
    • Managing check-ins and check-outs
    • Booking boarding, daycare, grooming, and training reservations
    • Answering phones, emails, and voicemails promptly
    • Processing payments and balancing transactions
    • Obtaining and verifying vaccination records
    • Managing waitlists during peak seasons
    • Recommending services and activity packages that meet client needs
    • Communicating pet updates and concerns to leadership
    • Keeping lobby and front areas clean and safe

    You’ll also jump in to help the team when needed — which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.

    What We’re Looking For

    • We’re seeking someone who is:
    • Friendly, confident, and professional
    • Detail-oriented and organized
    • Comfortable multitasking in a busy lobby
    • Strong with phones, scheduling, and computer systems
    • Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
    • Calm and solution-focused when handling customer concerns
    • Passionate about dogs and cats

    You must be able to:

    • Work weekends and holidays
    • Stand, walk, bend, and lift up to 60 lbs
    • Work in a busy, sometimes noisy environment
    • Handle dogs of all sizes safely

    Work Schedule

    • Part-Time
    • Monday–Friday shifts
    • Weekend availability required
    • Holiday availability required

    Equal Opportunity Employer

    NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.

    If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day — we’d love to meet you.

    At Taurus Academy, we provide excellent care for dogs while improving their behavior as well as keeping them happy and safe. We are interested in learning—of course about dogs, their care, behavior and training; and also about people, how to connect, teach, and learn from each other. Our internal education system is unparalleled, and, at our six locations in Central Austin, our friendly and knowledgeable Pack Members are making a difference in our client's lives every day. The Pack at Taurus Academy is made up of smart, hardworking and fun individuals who are passionate about creating happier households for Austin’s dogs and dog owners. We have been serving the Austin community since 1994 and are committed to providing a convenient, compassionate and knowledgeable resource for Austin’s dog-owning community.