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Tata Consultancy Services
Tata Consultancy Services

67 Tata Consultancy Services Software Jobs Hiring Near You

Tata Consultancy Services

Service Desk Agent

Columbus, OH · On-site

$16.50 - $21/hr

Tata Consultancy Services is a leading IT services company, and they are seeking a Service Desk ... software, and network connectivity. • Document all interactions and resolutions in the service ...

Tata Consultancy Services

Gen AI Developer Intern

Dublin, OH · On-site

$18.50 - $24.50/hr

... correcting software defects. • Create technical specifications, test plans and reports. • ... services & OpenAI. • Understanding of ethical considerations and biases in AI systems. Skills:

Tata Consultancy Services

AI Engineer

Edison, OH · On-site

$90K - $108K/yr

We are looking for a highly skilled and motivated GenAI Applied Research and Data Scientist with a Master's degree to join our innovative research team. The ideal candidate will have strong expertise ...

Tata Consultancy Services

Client Partner

Columbus, OH · On-site

$151K - $204K/yr

Collaborating with delivery teams to ensure successful implementation of services and solutions, meeting client expectations. Client Satisfaction: Monitoring client outcomes, addressing concerns, and ...

New

Tata Consultancy Services

Engineer

Cleveland, OH · On-site

Job Summary : Tata Consultancy Services is seeking an Engineer with expertise in Network Security. The role involves managing XSIAM engines and ensuring successful migration processes.

Tata Consultancy Services

Program Manager

Tampa, FL · On-site

Tata Consultancy Services is a leading technology company, and they are seeking a Program Manager to oversee technical deliverables and manage client resources. The role involves tracking timelines ...

Tata Consultancy Services

BAU_L3-Data Engineer

Irvine, CA · On-site

$121K - $145K/yr

Tata Consultancy Services is seeking an experienced Data Eng Sr with a strong background in Asset Management to lead enterprise-scale data engineering initiatives. The ideal candidate will be ...

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Tata Consultancy Services Jobs Information

What is it like to work at Tata Consultancy Services?

Tata Consultancy Services (TCS) is known for its collaborative and inclusive work environment, emphasizing employee growth and development within a diverse and global organization. The company operates with a flat organizational structure, allowing for open communication and teamwork among employees, and its mission is to leverage technology to drive business value for its clients. Working at TCS may appeal to candidates seeking a challenging and dynamic career in the IT industry, with opportunities for professional growth and development in a company that values innovation and customer satisfaction.

What makes Tata Consultancy Services an attractive place to work?

Tata Consultancy Services (TCS) is a leading global IT services company with a strong reputation for delivering innovative technology solutions and a commitment to driving digital transformation. The company offers a dynamic work environment that fosters collaboration, innovation, and continuous learning, with opportunities for employees to work on diverse projects and develop their skills in emerging technologies. Joining TCS provides a chance to be part of a global organization with a strong track record of growth and a commitment to making a positive impact on society, offering opportunities for professional development and career advancement.

Do workers at Tata Consultancy Services get paid breaks?

Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Tata Consultancy Services pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.

At Tata Consultancy Services, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between July 2025 and May 2026.

Is the health insurance from Tata Consultancy Services affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Tata Consultancy Services?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between July 2025 and May 2026.

Do workers at Tata Consultancy Services worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Tata Consultancy Services workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it for Tata Consultancy Services workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at Tata Consultancy Services?

Some people find it hard to get time off.
48% of people report it’s hard to get time off.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Tata Consultancy Services managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

Do jobs at Tata Consultancy Services spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
42% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to take sick days at Tata Consultancy Services?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

Is working at Tata Consultancy Services good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
45% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Tata Consultancy Services feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
39% of people say they’re not treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Tata Consultancy Services get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at Tata Consultancy Services?

Some people feel stressed out here.
53% of people say they often feel stressed out at work.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Tata Consultancy Services enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Tata Consultancy Services recommend working with their team?

Not many people recommend working with their team.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at Tata Consultancy Services?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at Tata Consultancy Services?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think Tata Consultancy Services’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how Tata Consultancy Services is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and May 2026.
What are the most popular job types at Tata Consultancy Services?
    What are the most popular jobs at Tata Consultancy Services?
    What are the most popular categories at Tata Consultancy Services?
    Infographic showing various Software job openings at Tata Consultancy Services in the United States as of August 2026, with employment types broken down into 3% Internship, and 97% Full Time. Highlights an 100% Physical job distribution.

    Service Desk Agent

    Tata Consultancy Services

    Columbus, OH • On-site

    $16.50 - $21/hr

    Full-time

    Re-posted 26 days ago

    Tata Consultancy Services rating

    6.5

    Company rating: 6.5 out of 10

    Based on 21 frontline employees who took The Breakroom Quiz

    173rd of 223 rated it services

    Job description

    Job Summary:
    Tata Consultancy Services is a leading IT services company, and they are seeking a Service Desk Agent to assist with technical support. The role involves diagnosing and resolving technical issues, documenting interactions, and providing guidance to end-users.
    Responsibilities:
    • Assist in maintaining knowledge base articles and FAQs for common issues.
    • Diagnose and resolve technical issues related to hardware, software, and network connectivity.
    • Document all interactions and resolutions in the service desk ticketing system.
    • Escalate complex issues to higher-level support teams as necessary.
    • Monitor and follow up on open tickets to ensure timely resolution.
    • Participate in service improvement initiatives and contribute to team goals.
    • Provide guidance and training to end-users on software and hardware usage.
    • Respond to incoming support requests via phone, email, or chat in a timely manner.
    • Adhere to all SLA’s for ticket handling and KPI’s associate to technician and group performance
    • Coordinate training and documentation of troubleshooting and support processes
    • Diagnose issues and requests using remote control tool capability, and when possible implement corrective actions and Identify opportunities to increase first call resolution rates by identifying trends
    • Excellent interpersonal skills and team co-ordination
    • Hands-on experience in supporting IT Service Desk
    • Proactive, effectively addressing Incidents and Service Requests, having efficient policies and procedures, and using appropriate tools
    • Provide Level 1 assistance to inquiries into the features, functions, and usage of software.
    • Receive, categorize, prioritize, log, troubleshoot and monitor all tickets (e.g., Incidents, inquiries, and Service Requests)
    • Utilize a pre-defined template on every call and fill out each template completely
    • Willing to work in 24/5 shift rotation (including holidays)
    Qualifications:
    Required:
    • BACHELOR OF COMPUTER SCIENCE
    • 3 - 8 Years of experience
    • Excellent interpersonal skills and team co-ordination
    • Hands-on experience in supporting IT Service Desk
    • Proactive, effectively addressing Incidents and Service Requests, having efficient policies and procedures, and using appropriate tools
    • Willing to work in 24/5 shift rotation (including holidays)
    Company:
    Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.

    What Tata Consultancy Services employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Tata Consultancy Services

    Sourced by ZipRecruiter

    Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.

    Industry

    It services

    Company size

    10,000+ Employees

    Headquarters location

    Edison, NJ, US

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