Tata Consultancy Services

Tata Consultancy Services

70 jobs near Columbus, OH

Service Desk Agent

Columbus, OH · On-site

$16.50 - $21/hr

Tata Consultancy Services is a leading IT services company, and they are seeking a Service Desk Agent to assist with technical support. The role involves diagnosing and resolving technical issues ...

Client Partner

Columbus, OH · On-site

$151K - $204K/yr

Develop and assess account strategies to meet revenue targets Training and Development: Providing training to clients and internal teams on new products or services. Industry Experience & Problem ...

Gen AI Developer Intern

Dublin, OH · On-site

$18.50 - $24.50/hr

TCS' mentoring, career development, and on-the-job training ensure a smooth transition into your ... services & OpenAI. • Understanding of ethical considerations and biases in AI systems. Skills:

SAP Solution Architect

Edison, NJ · On-site

$83.50 - $112.25/hr

Tata Consultancy Services is seeking an experienced, strategic thinker and highly motivated SAP Solution Architect to join their growing team. In this pivotal role, you will be instrumental in ...

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Command Center Support admin

Tata Consultancy Services

New Albany, OH • On-site

Full-time

Re-posted 22 days ago


Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

176th of 226 rated it services


Job description

Job Summary:
Tata Consultancy Services is a leading global IT services and consulting company, and they are seeking a Command Center Support Admin. The role involves monitoring alerts, managing incidents, and supporting data center operations to ensure smooth functioning of IT services.
Responsibilities:
• Perform continuous monitoring of various alerts via the monitoring tools. Take immediate action as per the defined procedures when the alerts are received
• Implementation of emergency Changes and planned Changes
• Participation in Problem reviews for issues related to associated Command Center Services
• Investigation of call home alarms from equipment to verify validity. Support of non-automated production migrations
• Verification of status during bundle moves between data centers. Responding to technology environment monitoring alerts
• Grants emergency touch support access for servers and mainframe
• Manage, Respond to and Resolve all Incidents, Problems and others tickets in accordance with the Service Levels. Perform daily Ticket review
• Join Major/Significant Incident bridge to assist with impacted applications for the support area
• Participate in physical validation testing that is required during data center area testing
• Data Center related activities like shipping and receiving, generator load testing, UPS battery replacement, escorting, Data Center walks, physical server touch support with 'AR headset' support
• Participate in annual 'Black Start Support' to validate and report on alarm notification, during utility power testing
Qualifications:
Required:
• BACHELOR OF COMPUTER SCIENCE
• 4 - 6 Years experience
• Command Center operations knowledge and experience
• Data Center operations
• Customer handling skill
• Problem solving
Company:
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.

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