Systemverse
Systemverse

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Clear career growth path into Tier 2, Tier 3, or systems engineering roles ","title":"Helpdesk Support Specialist","company_slug":"systemverse","qualifications":" Required Qualifications * 1\u20133 ...

Professionalism and reliability About Company Systemverse is a leading provider of IT support services and technology solutions with headquarters in Austin, Texas. We specialize in providing ...

Helpdesk Support Specialist

Austin, TX · On-site

$45K - $55K/yr

Description The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, and network-related issues. This role ...

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Outbound Sales Development Representative

Outbound Sales Development Representative

Systemverse

Austin, TX • Remote

Other

Posted 17 days ago


Job description

{"preview":"Outbound Sales Development Representative (MSP \/ IT Services)We\u2019re a growing Managed Service Provider (MSP) looking for an Outbound Sales Development Representative (SDR) to generate new business opportunities for our managed IT services, cybersecurity, and cloud solutions. This role is focused on net-new logo acquisition through proactive outbound efforts and is ideal for someone who understands (or wants to specialize in) selling IT services to SMB and mid-market organizations.You\u2019ll be the front line of our sales motion\u2014opening doors, starting conversations, and qualifying prospects for long-term managed services relationships.Location: Austin, TX - In OfficeEmployment Type: Full-TimeWhat We OfferCompetitive base salary plus commission and performance bonusesClear path to Account Executive or Senior Sales rolesTraining on MSP offerings, common buyer objections, and consultative sellingDirect access to leadership and real influence on sales strategyFlexible work environment and a team-first culture","updated_on":"2026-05-04T16:38:45Z","template":null,"country":"US","company_logo_url":null,"is_resume_required":true,"refreshed_on":"2026-05-04T15:00:48Z","description":"

Outbound Sales Development Representative (MSP \/ IT Services)<\/strong><\/p>


<\/p>

We\u2019re a growing Managed Service Provider (MSP)<\/strong> looking for an Outbound Sales Development Representative (SDR)<\/strong> to generate new business opportunities for our managed IT services, cybersecurity, and cloud solutions. This role is focused on net-new logo acquisition<\/strong> through proactive outbound efforts and is ideal for someone who understands (or wants to specialize in) selling IT services to SMB and mid-market organizations.<\/p>

You\u2019ll be the front line of our sales motion\u2014opening doors, starting conversations, and qualifying prospects for long-term managed services relationships.<\/p>


<\/p>

Location:<\/strong> Austin, TX - In Office<\/p>

Employment Type:<\/strong> Full-Time<\/p>


<\/p>

What We Offer<\/strong><\/p>

  • Competitive base salary plus commission and performance bonuses<\/li>
  • Clear path to Account Executive or Senior Sales roles<\/li>
  • Training on MSP offerings, common buyer objections, and consultative selling<\/li>
  • Direct access to leadership and real influence on sales strategy<\/li>
  • Flexible work environment and a team-first culture<\/li><\/ul>","title":"Outbound Sales Development Representative","company_slug":"systemverse","qualifications":"

    What We\u2019re Looking For<\/strong><\/p>

    • 1\u20133 years of outbound sales, SDR, or BDR experience (MSP, IT services, or SaaS preferred)<\/li>
    • Comfortable with cold calling<\/strong> and objection handling<\/li>
    • Strong ability to translate technical services into business outcomes<\/strong> (risk reduction, uptime, scalability, cost control)<\/li>
    • Organized, self-directed, and metrics-driven<\/li>
    • Experience working CRM-driven sales processes<\/li>
    • Coachable mindset with a desire to grow into a full-cycle sales role<\/li><\/ul>


      <\/p>

      Nice to Have<\/strong><\/p>

      • Prior experience selling managed services or recurring revenue contracts<\/li>
      • Familiarity with MSP pricing models (per-user, per-device, bundled offerings)<\/li>
      • Understanding of common SMB IT pain points: security gaps, unreliable vendors, aging infrastructure<\/li>
      • Experience selling into regulated or compliance-heavy industries<\/li><\/ul>","responsibilities":"

        What We\u2019re Looking For<\/strong><\/p>

        • Proactively prospect SMB and mid-market companies via cold calls, email, and LinkedIn<\/li>
        • Identify IT decision-makers (Owners, CEOs, COOs, IT Managers, Directors of Operations)<\/li>
        • Qualify prospects based on MSP-relevant criteria (environment size, pain points, compliance needs, contract readiness)<\/li>
        • Set discovery calls for Account Executives or technical leadership<\/li><\/ul>

          Communicate the value of:<\/strong><\/p>

          • Managed IT Services & Helpdesk<\/li>
          • Cybersecurity & Endpoint Protection<\/li>
          • Cloud Services (Microsoft 365, Azure, backups, DR)<\/li>
          • Compliance-driven IT (HIPAA, SOC 2, CJIS, nonprofit\/government, etc.)<\/li>
          • Maintain clean, up-to-date activity tracking and pipeline notes in the CRM<\/li>
          • Collaborate with leadership to refine outbound messaging, vertical focus, and ideal client profile<\/li>
          • Consistently hit activity, meeting, and pipeline generation targets<\/li><\/ul>","company_website_url":"","company_about":"

            Systemverse is a leading provider of IT support services and technology solutions with headquarters in Austin, Texas. We specialize in providing outsourced IT Services: On-premises and remote, 24\/7 remote helpdesk, IT consulting, cloud hosting, and cloud services. We become the client\u2019s IT Department.<\/p>

            We are a fast-paced and high-growth Information Technology consulting company. We perform high-level virtualization conversion projects, server migrations, network management\/monitoring, business technology analysis, and day-to-day technical support. We do the implementations others can't do and are very aggressive in project success and completion.<\/p>

            We are an equal-opportunity employer and value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.<\/p>","key":"e97169345dc6cdd1","is_closed":false,"remote_type":null,"parent_job_created_dt":"2026-05-04T14:50:10Z","stage":"open","created_on":"2026-05-04T14:50:10Z","canonical_job_url":"outbound-sales-development-representative-in-austin-tx-us-e97169345dc6cdd1","company_name":"Systemverse","location":"Austin, TX, US","compensation":"$50,000 Base + Commission"}