Su Solutions

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Role Overview This is our founding Solutions Engineer: the first technical seller at Serval and the person who defines what world-class solutions engineering looks like here. You'll own the technical ...

Role Overview This is our founding Solutions Engineer: the first technical seller at Serval and the person who defines what world-class solutions engineering looks like here. You'll own the technical ...

$150K - $185K/yr

AI Solutions Engineer Cloudera is seeking an AI Solutions Engineer to join our team and lead our technical pre-sales motion. In this role, you will partner closely with Account Executives, prospects ...

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EDS Service Solutions es un empleador que ofrece igualdad de oportunidades, comprometido a tratar a todos los empleados de forma justa, sin importar su raza, origen nacional, religión, género, edad ...

AI Solutions Engineer Cloudera is seeking an AI Solutions Engineer to join our team and lead our technical pre-sales motion. In this role, you will partner closely with Account Executives, prospects ...

$150K - $185K/yr

AI Solutions Engineer Cloudera is seeking an AI Solutions Engineer to join our team and lead our technical pre-sales motion. In this role, you will partner closely with Account Executives, prospects ...

We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are ...

EDS Service Solutions es un empleador que ofrece igualdad de oportunidades, comprometido a tratar a todos los empleados de forma justa, sin importar su raza, origen nacional, religión, género, edad ...

Controller

Caguas, PR · On-site

$120 - $180/hr

En FiDelis Talent Solutions, comprendemos la importancia de encontrar el talento adecuado para su empresa. Nos dedicamos a asegurarnos de que cada minuto de su tiempo sea valioso, evitando la ...

ABOUT THE ROLE The GSW PMO Solutions Engineer will act as an internal consultant, partnering with ... su li">pporting Azure services (Azure SQL, Key Vault, Blob Storage); depth here is valued but not ...

Brand Manager

Guaynabo, PR · On-site

$70 - $110/hr

En FiDelis Talent Solutions, comprendemos la importancia de encontrar el talento adecuado para su empresa. Nos dedicamos a asegurarnos de que cada minuto de su tiempo sea valioso, evitando la ...

Driver

Austin, TX · On-site

$14/hr

EDS Service Solutions cuenta con personal de empresas de alquiler de automóviles en todo Estados ... Estacionar los autos en su lugar designado dentro del lote de alquiler Requisitos: * Licencia de ...

Pharmacist - Warm Springs SU

Warm Springs, OR · On-site

$49.50 - $59.50/hr

Warm Springs, Oregon - Where the Cascades Meet the High Desert The Community - Warm Springs, OR Warm Springs is located on the Warm Springs Indian Reservation in north-central Oregon, home to the ...

... su aprobacion por la direccion del ambito. -Colaborar con los servicios de Vigilancia de la Salud en lo referido a la revision de la salud de los trabajadores. - Colaborar en la elaboracion de los ...

Showing results 41-60

Solutions Engineer

Serval Inc

New York, NY • On-site

$250K/yr

Full-time

Re-posted 5 hours ago


Job description

Who We Are
Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end - replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don't just respond to requests - they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we're building the universal AI operations layer - a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
We're backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
Role Overview
This is our founding Solutions Engineer: the first technical seller at Serval and the person who defines what world-class solutions engineering looks like here. You'll own the technical side of the pre-sales cycle for prospective enterprise customers, sitting across the table from sophisticated IT and security buyers who test every claim we make. Your job is to earn their trust, prove the platform, and win the technical decision. Because you're first, you're not inheriting a playbook, you're writing it: partnering directly with our GTM leaders and account executives, shaping how we demo and run technical evaluations, and building the technical foundation the next ten SEs will use.
Must be in either New York or San Francisco Office.
Who You Are
  • A builder at heart, able to scope what matters, stand up a demo or proof-of-value yourself, and ship it.
  • Deeply technical and credible, the kind of person who earns the respect of CIOs, Heads of IT, and security leaders in the first meeting.
  • A trusted advisor by instinct, who listens for the real problem and proves value in the sales cycle rather than pitching features.
  • Living on the AI frontier, fluent in how agents and LLM-powered systems get deployed and governed inside the enterprise.
  • Comfortable in ambiguity, owning your work end-to-end, and moving without waiting to be told what to build next.
What You'll Do
  • Run the technical sales motion with AEs: discovery, architecture, demos, whiteboard sessions, executive briefings, and the security review that wins technical buy-in.
  • Go deep on integrations with the prospect's stack, including identity providers (Okta, Entra), ITSM and ticketing, MDM, HRIS, cloud, and the SaaS apps Serval provisions against.
  • Translate unique technical environments, requirements, and goals into a scoped set of value-based use cases and success criteria for pilot.
  • Be the credible voice on security and access, fluent in guardrails, approval workflows, least-privilege and just-in-time access, audit logging, and the compliance questions security teams press on.
  • Execute a clean handoff to Deployment at pilot kickoff, with full technical context, then roll off the account.
  • Build the foundational SE toolkit from scratch: demo environments, reference architectures, evaluation frameworks, technical FAQs, and competitive positioning.
  • Act as the bridge between the field and product, capturing the hardest objections and feature gaps and working directly with engineering to close them.
What You'll Need
  • 5+ years in solutions engineering, sales engineering, or a comparable pre-sales technical role at a high-growth B2B software or infrastructure company.
  • A track record of selling technical products to senior IT and security buyers, with hands-on credibility in front of CIOs, Heads of IT, and security leaders.
  • Genuine technical depth: you can hold your own in an architecture review, debug an integration live, and answer a sharp security question without reaching for a deck.
  • Working fluency with the modern IT and identity stack, including IdPs and SCIM, ITSM and ticketing, SaaS administration, APIs, and how access is granted and revoked across an org.
  • Excellent communication and storytelling, translating complex concepts for both engineers and executives.
  • A builder's instinct and high ownership, energized by being first and motivated to create the systems that scale a team.
  • Experience with ITSM, IGA, access management, security, or AI automation products is a strong plus.

What We Offer
  • Impact: Be a key player in shaping the success of our product and company.
  • Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
  • Culture: Join a culture that values innovation, ownership, accountability, and fun.