Stephens
Stephens

15 Stephens Customer Service Jobs Hiring Near You

Armed Security Officer

Little Rock, AR ยท On-site

$16.75 - $21.25/hr

Upwards of 90% of an Officer's day to day job involves delivering world class customer service. * Control access points to Stephens property to prevent unauthorized entry and illegal removal of ...

Armed Security Officer

Little Rock, AR ยท On-site

$16.75 - $21.25/hr

Upwards of 90% of an Officer's day to day job involves delivering world class customer service. * Control access points to Stephens property to prevent unauthorized entry and illegal removal of ...

Captain

Little Rock, AR ยท On-site

... the Stephens family. This position is designated as a safety and security sensitive position ... Oversee and ensure the servicing and security of aircraft at all stops. * Maintain personal ...

Maintain files of confidential and routine material and information. * Assist Financial Consultants and/or customers and provide information as appropriate. * Assist assigned sales staff in ...

Maintain files of confidential and routine material and information. * Assist Financial Consultants and/or customers and provide information as appropriate. * Assist assigned sales staff in ...

P&C Commercial - Customer Services Rep

P&C Commercial - Customer Services Rep

Stephens

Fayetteville, AR โ€ข On-site

$42K - $62K/yr

Other

Posted 22 days ago


Key responsibilities

  • Communicate with customers by phone or in person to assist with questions, problems, changes, certificates, or other account issues.

  • Interact with insurance company underwriters and customers to gather data and exchange required information.

  • Process endorsement requests, bind and issue certificates and Auto ID Cards for new and renewal business, complete audits, prepare monthly reports, policy booklets, pre-renewal summaries, and order loss runs.


Job description

P&C Commercial - Customer Services Rep

This position will provide service to existing and prospective clients of Stephens Insurance. They will communicate with customers by phone or in person to assist them with questions, problems, changes, certificates, or other issues concerning their account. They will also interact with insurance company underwriters in addition to customers to gather data and exchange required information.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Process and provide endorsement requests:
    • New and Renewal Business โ€“ bind, issue certificates, and Auto ID Cards.
    • Daily Certificate Requests.
    • Audits.
    • Monthly Reports.
    • Policy Booklets.
  • Prepare and issue pre-renewal summaries.
  • Order Loss Runs & prepare premium & loss summaries.
  • Perform other tasks as assigned by members of the account team, including Account Manager, and management

EDUCATION AND/OR EXPERIENCE

  • High school diploma or general education degree (GED).
  • 3+ years of related experience and/or training.
  • Equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, AND REGISTRATIONS

  • Appropriate insurance licenses in each state where business is being solicited.

REQUIRED TESTING

  • Microsoft Word
  • Excel
  • Typing
  • Alpha/Numeric Data Entry
  • PowerPoint

SALARY RANGE

$42,000-$62,200

For benefits information please visit https://www.stephens.com/careers/benefits.

LICENSES & CERTIFICATIONS

HIPAA Training

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.