Stephens
Stephens

9 Stephens Customer Service Jobs Hiring Near You

Captain

Little Rock, AR ยท On-site

... the Stephens family. This position is designated as a safety and security sensitive position ... Oversee and ensure the servicing and security of aircraft at all stops. * Maintain personal ...

Maintain files of confidential and routine material and information. * Assist Financial Consultants and/or customers and provide information as appropriate. * Assist assigned sales staff in ...

Stephens Jobs Information

Infographic showing various Customer Service job openings at Stephens in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
P&C Commercial - Customer Services Rep

P&C Commercial - Customer Services Rep

Stephens

Little Rock, AR โ€ข On-site

$42K - $62K/yr

Full-time

Posted 18 days ago


Job description

This position will provide service to existing and prospective clients of Stephens Insurance. They will communicate with customers by phone or in person to assist them with questions, problems, changes, certificates, or other issues concerning their account. They will also interact with insurance company underwriters in addition to customers to gather data and exchange required information.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Process and provide endorsement requests:
    • New and Renewal Business - bind, issue certificates, and Auto ID Cards.
    • Daily Certificate Requests.
    • Audits.
    • Monthly Reports.
    • Policy Booklets.
  • Prepare and issue pre-renewal summaries.
  • Order Loss Runs & prepare premium & loss summaries.
  • Perform other tasks as assigned by members of the account team, including Account Manager, and management

EDUCATION AND/OR EXPERIENCE
  • High school diploma or general education degree (GED).
  • 3+ years of related experience and/or training.
  • Equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, AND REGISTRATIONS
  • Appropriate insurance licenses in each state where business is being solicited.

REQUIRED TESTING
  • Microsoft Word
  • Excel
  • Typing
  • Alpha/Numeric Data Entry
  • PowerPoint

SALARY RANGE
$42,000-$62,200
For benefits information please visit https://www.stephens.com/careers/benefits.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.