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Standard Template Labs

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Standard Template Labs

AI Engineer

Manhattan, NY · On-site

Standard Template Labs is a stealth-mode, AI-native startup reimagining the future of IT Service and Configuration Management. They are seeking AI Engineers to design, build, and deploy machine ...

Standard Template Labs

Front-End Engineer

Manhattan, NY · On-site

Standard Template Labs is a stealth-mode, AI-native startup reimagining the future of IT Service and Configuration Management. They are seeking a talented Front-End Engineer - AI-First to join their ...

Standard Template Labs

AI Engineer

New York, NY · On-site

$160K - $230K/yr

Standard Template Labs is an AI-native, seed stage startup reimagining the future of IT Service and Configuration Management. Backed by leading investors, we're leveraging AI, graph-based ...

Standard Template Labs

AI Engineer

New York, NY

$160K - $230K/yr

Standard Template Labs is an AI-native, seed stage startup reimagining the future of IT Service and Configuration Management. Backed by leading investors, we're leveraging AI, graph-based ...

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Infographic showing various job openings at Standard Template Labs in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

AI Engineer

Standard Template Labs

Manhattan, NY • On-site

Full-time

Re-posted 2 days ago

Job description

Job Summary:
Standard Template Labs is a stealth-mode, AI-native startup reimagining the future of IT Service and Configuration Management. They are seeking AI Engineers to design, build, and deploy machine learning systems for their ITSM platform, focusing on natural language understanding, intelligent workflow automation, and predictive insights.
Responsibilities:
• Research, prototype, and productionize machine learning models for ITSM use cases (ticket triage, incident prediction, workflow recommendations, CMDB inference).
• Build scalable training and inference pipelines that integrate seamlessly into the core platform.
• Experiment with LLMs, embeddings, and retrieval-augmented generation (RAG) for IT knowledge and workflow automation.
• Partner with engineers and product managers to define AI-first features that differentiate our platform.
• Evaluate performance, optimize models, and ensure reliability, scalability, and cost-efficiency of AI systems.
• Stay current with advances in machine learning, LLMs, and AI infrastructure, and apply them pragmatically.
Qualifications:
Required:
• Bachelor’s or Master’s in Computer Science, AI/ML, or related field; PhD is a plus.
• Strong software engineering fundamentals (Python preferred) and experience with ML frameworks such as PyTorch or TensorFlow.
• Experience with one or more of: natural language processing (NLP), large language models (LLMs), information retrieval, graph ML, or time-series forecasting.
• Understanding of modern MLOps practices: model versioning, deployment, monitoring, and lifecycle management.
• Comfort working in a fast-paced startup environment with end-to-end ownership.
Preferred:
• Bonus: experience applying AI in enterprise software or ITSM contexts.
Company:
Standard Template Labs provides an AI-native ITSM platform that replaces legacy ticketing with autonomous automation to resolve IT issues. Founded in 2025, the company is headquartered in New York, USA, with a team of 11-50 employees. The company is currently Early Stage.

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