About Us At Stage Front, we turn ticketing complexity into effortless opportunity. Our mission is to empower ticket sellers with smart technology, deep industry insights, and dedicated support to ...
Stage Front
11 Stage Front Jobs Hiring Near You
About Us At Stage Front, we turn ticketing complexity into effortless opportunity. Our mission is to empower ticket sellers with smart technology, deep industry insights, and dedicated support to ...
Backend & Database Engineer
Columbia, MD · Hybrid
$120K - $125K/yr
About Us At Stage Front, we turn ticketing complexity into effortless opportunity. Our mission is to empower ticket sellers with smart technology, deep industry insights, and dedicated support to ...
Backend & Database Engineer
Columbia, MD · Hybrid
$120K - $125K/yr
About Us At Stage Front, we turn ticketing complexity into effortless opportunity. Our mission is to empower ticket sellers with smart technology, deep industry insights, and dedicated support to ...
Lead Software Engineer
Columbia, MD · Hybrid
About Stage Front Stage Front is a technology leader in the event ticket sales industry, providing cutting-edge tools and services for end-to-end ticket lifecycle management. With over 40 years of ...
Lead Software Engineer
Columbia, MD · Hybrid
About Stage Front Stage Front is a technology leader in the event ticket sales industry, providing cutting-edge tools and services for end-to-end ticket lifecycle management. With over 40 years of ...
AV Field Service Tech II
Savannah, GA · On-site
Perform training of customers on the electronic equipment sold and serviced by Stage Front. * Complete service reports, tickets, and other required documentation of work in timely, efficient, and ...
AV Field Service Tech II
Savannah, GA · On-site
Perform training of customers on the electronic equipment sold and serviced by Stage Front. * Complete service reports, tickets, and other required documentation of work in timely, efficient, and ...
AV Production Technician PT/Freelance
Savannah, GA · On-site
$16 - $20/hr
... Stage Front polos, etc.). 10. Setup, operation, and strike of rental systems, as needed. 11. Cross train to satisfy all equipment used in Production Services. 12. Any other task/duties as may be ...
AV Production Technician PT/Freelance
Savannah, GA · On-site
$16 - $20/hr
... Stage Front polos, etc.). 10. Setup, operation, and strike of rental systems, as needed. 11. Cross train to satisfy all equipment used in Production Services. 12. Any other task/duties as may be ...
AV Design Engineer
Charleston, SC · On-site
Job purpose The main function of the AV Design Engineer is to act as a technical consultant to our external partners on design projects, generating functional system descriptions, and equipment lists ...
AV Design Engineer
Charleston, SC · On-site
Job purpose The main function of the AV Design Engineer is to act as a technical consultant to our external partners on design projects, generating functional system descriptions, and equipment lists ...
Job purpose The main function of the AV Design Engineer is to act as a technical consultant to our external partners on design projects, generating functional system descriptions, and equipment lists ...
Job purpose The main function of the AV Design Engineer is to act as a technical consultant to our external partners on design projects, generating functional system descriptions, and equipment lists ...
Job purpose The main function of the AV Design Engineer is to act as a technical consultant to our external partners on design projects, generating functional system descriptions, and equipment lists ...
Job purpose The main function of the AV Design Engineer is to act as a technical consultant to our external partners on design projects, generating functional system descriptions, and equipment lists ...
Job purpose The main function of the AV Project Engineer is to act as a technical consultant to our Install and Project Management departments throughout the construction phase of a project by ...
Job purpose The main function of the AV Project Engineer is to act as a technical consultant to our Install and Project Management departments throughout the construction phase of a project by ...
Job purpose The main function of the AV Project Engineer is to act as a technical consultant to our Install and Project Management departments throughout the construction phase of a project by ...
Job purpose The main function of the AV Project Engineer is to act as a technical consultant to our Install and Project Management departments throughout the construction phase of a project by ...
Job purpose The main function of the AV Project Engineer is to act as a technical consultant to our Install and Project Management departments throughout the construction phase of a project by ...
Job purpose The main function of the AV Project Engineer is to act as a technical consultant to our Install and Project Management departments throughout the construction phase of a project by ...
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Full-time
Posted 3 days ago
Job description
About Us
At Stage Front, we turn ticketing complexity into effortless opportunity. Our mission is to empower ticket sellers with smart technology, deep industry insights, and dedicated support to simplify operations and accelerate growth. Every decision we make is guided by our core values: Passion for live experiences, Grit to get the job done, Agility to adapt quickly, Customer focus to drive success, Innovation to evolve constantly, and Teamwork to move as one team.
Position Summary
We are seeking a detail-oriented, tech-savvy Support and Systems Specialist to join our team. This role is responsible for triaging and resolving technical issues, monitoring system performance, managing support tickets, and collaborating across teams to ensure our platforms run smoothly. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and can balance hands-on troubleshooting with proactive monitoring and process improvement.
What Success Looks Like in This Role
- Demonstrating a strong sense of ownership, accountability, and follow through from intake to resolution.
- Communicating clearly and professionally with customers, partners, and internal stakeholders, especially during high impact or time sensitive issues.
- Collaborating effectively across teams and contributing positively to a fast paced, team oriented culture.
- This role follows a standard Monday-Friday schedule, with the possibility of occasional weekend coverage as part of a rotation.
Essential Functions and Responsibilities
Required Qualifications
- 2+ years in technical support, application support, or DevOps related roles.
- Strong troubleshooting skills with experience in ticket management systems (Freshdesk, Jira).
- Experience with monitoring tools (New Relic) and job scheduling tools (JAMS or similar).
- Excellent written and verbal communication skills.
Preferred Qualifications
- Working knowledge of SQL for querying and data analysis.
- Experience with e-commerce, ticketing platforms, or system integrations.
- Exposure to order management systems (Salesforce, Freshdesk).
- Familiarity with API troubleshooting.
- Understanding of software testing methodology.
Why Join Stage Front?
At Stage Front, you will work at the intersection of technology and live experiences. Here, innovation meets passion, and every team member contributes directly to helping ticket sellers succeed. You will be part of a team that embodies grit, agility, and teamwork, working together to transform the ticketing landscape while growing your own career.
Equal Opportunity Employer
Stage Front is an equal opportunity employer and provides employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please Note
We are not seeking assistance from third-party agencies or recruiters at this time. Direct applicants only, thank you.