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Job Title: Automotive Functional Consultant – Automotive Aftersales & Services
Job Location: Newark - California - USA
Job Type: Contract to Hire

Job Description:

• Functional Consulting : Lead the process cataloguing and functional design for next generation aftersales and service systems for a leading EV manufacturer.
• Should have implemented at least one or more E2E Dealer Management Systems including in depth understanding of functional modules such as – Sales , Inventory Management , Parts & Service Management, Warranty, Integrated accounting , CRM etc.
• Strong understanding of high-voltage safety, battery diagnostics, and EV service tools would be an added advantage
• Should be able to drive workshops with business stakeholders , articulate requirements and build user stories for product backlog creation
• Create detailed user stories for the technical team and take accountability for clarity and consistency
• Drive user demos and coach the business team for conducting User Acceptance Testing (UAT)
• Should have full implementation lifecycle experience in Agile methodology. (2 or more programs)
• Should be able to work effectively with the technical team to ensure delivery timelines , quality & schedule are met.
• Should have worked in a multi-vendor / stakeholder environment and has managed multi-workstream complex projects with minimum foresight
• Will be responsible for ensuring that all deliverables are met in a timely manner, is able to manage program risks, interdependencies, manage stakeholder expectations, provide accurate reporting to leadership at a program and workstream level as well.

Requirements:

•        Bachelor's degree in Engineering, Business,  Science, Statistics or a related field.
•     10+ years of experience in the automotive / industrial / heavy equipment domain or   relevant consulting experience in these industries.
•   Experience with Agile Project Management tools like Azure Devops or JIRA and
• Exceptional analytical and problem-solving abilities, with a strategic mindset and attention to detail.
• Excellent communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and present complex concepts to non-technical audiences.
• This is a Hybrid Role and expectation is to be available in the client office for 2 or more days per week.