Spruce Infotech
Spruce Infotech

64 Spruce Infotech Desktop Support Jobs Hiring Near You

L2 Desktop Support Engineer Duration: FULL TIME ( WITH CLIENT) Location: Denver, CO Mode: 100% On-Site ( Mon - Friday) Primary Responsibilities Will Include: • Provide exceptional end user support ...

Lab IT Technical Support

Louisville, KY · On-site

$19.75 - $27/hr

This position partners across Infrastructure tower SME's in support and troubleshooting of network, desktop, server support. This position will provide advanced technical support for Client Reference ...

As a member of the Global End User Support team, the successful candidate will be primarily responsible for supporting the organization's IT Desktop Infrastructure in Budapest, and also support ...

Showing results 41-60

Desktop Support Technician/System Administrator

Spruce Infotech

Remote

Contractor

Re-posted 13 days ago


Job description

Skills: The skill level of this position requires the ability to act independently, work in a team environment, and have a highly advanced proficiency and competency in a variety of IT platforms and technologies. This role has various tasks, including troubleshooting of the Windows and Mac operating systems, COTS applications as well as numerous in-house developed applications, VPN connectivity issues, VDI connectivity issues, software removal and installation, hardware replacements and distributions, printer setups, basic networking issues, imaging desktops/laptops, and working with vendors to coordinate onsite repairs.
List of Skills:
1. Thorough knowledge and use of ServiceNow or understanding of asset management system
2. Expert knowledge and use of Windows OS and O365 Office products
3. Excellent customer service awareness and communication skills
4. Knowledge of hardware desktop, printer, scanner, video
5. Knowledge of software
6. Knowledge of imaging workstations using SCCM
7. Excellent troubleshooting and problem-solving skills
8. Ability to transport/lift boxes/equipment
9. Ability to work independently and as a member of a team
10. Knowledge of VPN setup, support, and install
11. Able to resolve technical issues with users over the phone
12. Knowledge of active directory use and privileges
13. Creating/modifying resource accounts in Active Directory
14. Use the Commonwealth User Provisioning and Self-Service (CUPSS) to add/remove/modify user accounts
15. Create/Update Distribution Lists in Active Directory
16. Password resets in Active Directory
17. Knowledge of wireless workstation setup and support
18. Ability to think and act under pressure
19. Good organizational skills
20. Excellent etiquette and professionalism