Outside Sales Representative
$60K - $85K/yr
Maintain existing customer base with excellent customer service. Understand and advise customers on the products and services that SPEC Building Materials offers. Maintain good relationships with our ...
SPECS
60 Spec Customer Service Representative Jobs Hiring Near You
Outside Sales Representative
$60K - $85K/yr
Maintain existing customer base with excellent customer service. Understand and advise customers on the products and services that SPEC Building Materials offers. Maintain good relationships with our ...
Outside Sales Representative
$60K - $85K/yr
Maintain existing customer base with excellent customer service. Understand and advise customers on the products and services that SPEC Building Materials offers. Maintain good relationships with our ...
Outside Sales Representative
$60K - $85K/yr
Maintain existing customer base with excellent customer service. Understand and advise customers on the products and services that SPEC Building Materials offers. Maintain good relationships with our ...
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Outside Sales
Wichita, KS · On-site
Demonstrate and practice excellent customer service skills.
Outside Sales
Wichita, KS · On-site
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Outside Sales
Fort Worth, TX · On-site
Demonstrate and practice excellent customer service skills.
Outside Sales
Fort Worth, TX · On-site
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Outside Sales
Houston, TX · On-site
Demonstrate and practice excellent customer service skills.
Outside Sales
Houston, TX · On-site
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Outside Sales
Bradenton, FL · On-site
Demonstrate and practice excellent customer service skills.
Outside Sales
Bradenton, FL · On-site
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Outside Sales
Tampa, FL · On-site
Demonstrate and practice excellent customer service skills.
Outside Sales
Tampa, FL · On-site
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Outside Sales
Pearl, MS · On-site
Demonstrate and practice excellent customer service skills.
Outside Sales
Pearl, MS · On-site
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Outside Sales
Commerce City, CO · On-site
Demonstrate and practice excellent customer service skills.
Outside Sales
Commerce City, CO · On-site
Demonstrate and practice excellent customer service skills.
Outside Sales
Piney Flats, TN · On-site
Demonstrate and practice excellent customer service skills.
Outside Sales
Piney Flats, TN · On-site
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
Demonstrate and practice excellent customer service skills.
SPECS Jobs Information
What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?
To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.
What are some common challenges Customer Service Representatives face, and how can they be overcome?
Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.
What are customer service representatives?
Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.
Can I work in Amazon from home?
Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.
What is the difference between Customer Service Representative vs Call Center Agent?
| Aspect | Customer Service Representative | Call Center Agent |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service skills | High school diploma or equivalent; communication skills |
| Work Environment | Office, retail, or remote settings; direct customer interaction | Call centers, remote or office; primarily phone-based |
| Employer & Industry Usage | Retail, telecom, banking, healthcare | Telecom, tech support, insurance |
| Common Search & Comparison | Customer Service Representative | Call Center Agent |
Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Spec?
What are the most popular categories at Spec?
$60K - $85K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 days ago
Job description
Job Description
SPEC Building Materials Corporation is recognized as one of the nation's leading wholesale distributors of the highest quality building materials, equipment, and products for both commercial and residential roofing contractors. Since 1973, SPEC has strategically grown to thirty-six convenient branch locations in markets throughout the Midwest, the South and Southeastern regions.
Members of the Outside Sales Team are responsible for maintaining customer relationships, growing product sales, and developing new, productive accounts while they maintain a professional image for the SPEC Building Materials Corporation. Team members aggressively promote and sell the entire SPEC product line.
Position Responsibilities:
Prospecting for new accounts through cold calling, providing leads, and networking.
Meet and exceed pre-determined sales goals.
Maintain existing customer base with excellent customer service.
Understand and advise customers on the products and services that SPEC Building Materials offers.
Maintain good relationships with our valued vendors.
Position Requirements:
Maintain a successful track record selling building materials to contractors.
Demonstrate and practice excellent customer service skills.
Excellent verbal and written communication skills
Possesses strong math skills.
Possesses strong computer skills.
The ability to manage one's time effectively with little supervision.
Possesses strong presentation, negotiation, and closing skills.
Maintain a current and valid state-issued driver's license.
Job Type: Full-time
Pay: $60,000.00 - $85,000.00 per year
Benefits:
401(k)
401(k) matching
Cell phone reimbursement
Dental insurance
Health insurance
Life insurance
Paid time off
Travel reimbursement
Vision insurance
Compensation Package:
Bonus opportunities
Commission pay
Schedule:
Monday to Friday
Experience:
Building Materials: 2 years (Preferred)
Construction Sales: 2 years (Preferred)
Work Location: In person