Spanish Customer Support
$16.50 - $22.25/hr
Spanish-speaking Customer Service Representative On behalf of our client, we are seeking a Spanish-speaking Customer Service Representative to join their dynamic team, with the flexibility to work ...
Speakit
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Spanish Customer Support
Remote
speakit
$16.50 - $22.25/hr
Other
Posted 9 days ago
Job description
Spanish-speaking Customer Service Representative
On behalf of our client, we are seeking a Spanish-speaking Customer Service Representative to join their dynamic team, with the flexibility to work from home in Serbia. If you are a proactive problem-solver with excellent communication skills and a passion for delivering outstanding customer support, this is a fantastic opportunity to grow your career in an international environment!
Responsibilities
- Identify and assess customers' needs
- Provide accurate, valid and complete information by using the right methods and tools
- Meet personal/customer service team targets
- Keep records of customer interactions, comments and complaints
- Communicate promptly, professionally and effectively with customers, utilizing all communication methods – including email, phone and webchat
- Ensure that incidents are resolved in a timely manner to meet defined departmental service level targets
- Enhance customer experience by gathering customer feedback and share with the Product teams