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60 Sound Transit Program Management Jobs Hiring Near You

Sound Transit

Program Manager-EAMS Solutions

Seattle, WA

$66K - $170K/yr

Sound Transit also offers a competitive benefits package with a wide range of offerings, including ... Utilize the Strategic Asset Management Plan and the Business Capability Model to identify agency ...

Sound Transit

Program Manager-EAMS Solutions

Seattle, WA · On-site

$66K - $170K/yr

Sound Transit also offers a competitive benefits package with a wide range of offerings, including ... Utilize the Strategic Asset Management Plan and the Business Capability Model to identify agency ...

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Sound Transit Jobs Information

What are the key skills and qualifications needed to thrive as a Program Manager, and why are they important?

To thrive as a Program Manager, you need expertise in project planning, resource allocation, risk management, and a solid understanding of program life cycles, often supported by a bachelor's degree and experience in project or program management. Familiarity with tools like Microsoft Project, Jira, and certifications such as PMP or PgMP is typically required. Excellent leadership, communication, and problem-solving skills help in coordinating cross-functional teams and managing stakeholder expectations. These skills ensure that complex programs are delivered on time, within scope, and aligned with organizational goals.

How does a Program Manager typically collaborate with cross-functional teams to achieve project goals?

Program Managers work closely with cross-functional teams such as engineering, marketing, finance, and operations to align project objectives with organizational strategy. They facilitate communication, coordinate resources, and manage dependencies across teams to ensure milestones are met on schedule. Regular meetings, status updates, and transparent documentation are key practices, helping to address challenges proactively and keep everyone on track. This collaborative approach not only drives program success but also builds strong professional relationships across the organization.

What is program management?

Program management is the coordinated oversight and management of multiple related projects that align with an organization's strategic objectives. Program managers ensure that projects within a program are executed efficiently, risks are managed, and benefits are realized. They focus on aligning project outcomes with business goals, optimizing resources, and communicating progress to stakeholders. Unlike project managers, who handle individual projects, program managers oversee a collection of projects to deliver greater value.

What is the difference between Program Management vs Project Management?

AspectProgram ManagementProject Management
FocusOversees multiple related projects to achieve strategic objectivesManages individual projects to meet specific goals
ScopeBroader, involving multiple projects and stakeholdersNarrower, focused on specific deliverables
ResponsibilitiesAligns projects with organizational strategy, manages interdependenciesPlans, executes, and closes individual projects
CertificationsPMP, PgMP often preferredPMP commonly required

While both roles require strong organizational and leadership skills, program management focuses on coordinating multiple projects to achieve strategic goals, whereas project management concentrates on delivering specific project outcomes efficiently.

What is it like to work at Sound Transit?

Sound Transit is a public transportation agency that values collaboration, innovation, and customer service, fostering a work environment that prioritizes teamwork and community engagement.

As a regional public transportation agency, Sound Transit employs a diverse range of professionals, including engineers, planners, and customer service representatives, working together to design, build, and operate a comprehensive rail and bus system that connects communities across the Puget Sound region.

Working at Sound Transit may appeal to individuals who are passionate about public transportation, community development, and sustainability, as the agency offers opportunities to contribute to a critical infrastructure project that improves the quality of life for millions of people in the region.
What are the most popular jobs at Sound Transit?
What are the most popular categories at Sound Transit?
Infographic showing various Program Management job openings at Sound Transit in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 98% Physical, and 2% Hybrid job distribution.
Senior Program Manager-Accessibility Services

Senior Program Manager-Accessibility Services

Sound Transit

Seattle, WA • On-site

$81K - $170K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Salary range is $81k to $170k with a midpoint of $118k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.
Sound Transit also offers a competitive benefits package with a wide range of offerings, including:
  • Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
  • Long-Term Disability and Life Insurance.
  • Employee Assistance Program.
  • Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution).
  • Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
  • Parental Leave: 12 weeks of parental leave for new parents.
  • Pet Insurance discount.
  • ORCA Card: All full-time employees will receive an ORCA card at no cost.
  • Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
  • Inclusive Reproductive Health Support Services.
  • Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

GENERAL PURPOSE:
The Senior Program Manager under the direction of the accessibility services manager will be responsible for projects from start to finish to manage timelines, facilitate the participation from internal and external staff, conduct stakeholder outreach, and record and monitor outcomes. The senior program manager will organize and manage files for accessibility services projects in the collaborative space of SharePoint and Teams, as well as monitor and process fiduciary commitments under the accessibility services budget.
ESSENTIAL FUNCTIONS:
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
  • Serves as staff liaison to the Citizens Accessibility Advisory Committee and provides logistical support before and after each meeting.
  • Oversees active projects to insure quality of work, adherence to timelines and budget, and record progress and outcomes.
  • Monitors and tracks Americans with Disabilities Act (ADA) complaints that come to Sound Transit directly and through our partner agencies operating Sound Transit Service.
  • Boost the presence of accessibility services reports and technical advice by creating and maintaining visibility through collaborative spaces such as SharePoint, Teams and Sound Transit's intranet.
  • Contributes ADA and accessibility support to cross-departmental working groups and specific project teams upon request.
  • Develops a proactive process for advising on accessibility needs starting with the early stages of planning through fruition.
  • Assumes responsibility for stakeholder outreach and receiving, categorizing and sharing feedback from the public including but not limited to finding testers for disability access, sharing updates and press releases, maintaining the list, working with Government & Community Relations (GCR), Civil Rights, Equity & Inclusion (CREI) and others on stakeholder outreach.
  • Actively observes and reports areas of need to the accessibility services manager and contributes to developing solutions.
  • Engages with partner agencies to monitor and insure ADA compliance for services provided and project deliverables.
  • Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
  • Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy.
  • It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
  • It is the responsibility of all employees to integrate sustainability into everyday business practices.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:
Education and Experience: Bachelor's degree in Public Administration, Social Services, or related field. Five years of experience in transportation, ADA compliance, or disability services; OR an equivalent combination of education and experience.
Preferred Licenses or Certifications:
  • ADA Coordination certification.

Required Knowledge and Skills:
  • The ADA, its purpose and how it is implemented including the complaint process.
  • ADA requirements for transit facilities.
  • The transit experience from a person with disabilities' point of view. Ability to initiate projects and work independently.
  • Principles and applications of critical thinking and analysis.
  • Principles and practices of record keeping and records management.
  • English usage, spelling, grammar, and punctuation.
  • Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and statistical databases.
  • Ability to work effectively on multiple projects and with a diverse workforce.
  • Coordinating projects with multiple tasks and re-prioritizing as needed.
  • Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, Agency staff, or other agencies on sensitive issues in area of responsibility.
  • Proficiency utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.
  • Experience with collaborative workspaces such as SharePoint and Teams.
  • Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the public.
  • Participating in the development and administration of policies and procedures.
  • Responding to inquiries and ineffective oral and written communication.
  • Working cooperatively with other departments, Agency officials, and outside agencies.

Physical Demands / Work Environment:
  • Work is performed in a hybrid office, field, transit environment.
  • This position requires periodic Regional travel to ST facilities and partner agencies.
  • This position is expected to be on call and work weekends and night shifts as determined by emergent issues.
  • The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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