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10 Simplex Full Stack Software Engineer Jobs Hiring in Austin, TX

Simplex

Contract Helpdesk / IT Systems Engineer

Austin, TX · On-site

$30 - $32/hr

We're looking for a polished, service-minded IT Systems Engineer to work remotely but be available ... Deliver phone support across the business, resolving hardware, software, and connectivity issues ...

Simplex

Contract Helpdesk / IT Systems Engineer

Austin, TX · Hybrid

$30 - $32/hr

We're looking for a polished, service-minded IT Systems Engineer to work remotely but be available ... Deliver phone support across the business, resolving hardware, software, and connectivity issues ...

Simplex

Customer Success Manager

Austin, TX · On-site

$100K - $140K/yr

WHAT YOU'LL OWN • Own the full post-sales customer relationship with physician groups, nephrology ... engineering) • Experience owning renewals and retention metrics - you understand the levers and ...

Simplex

Customer Success Manager

Austin, TX · On-site

$100K - $140K/hr

WHAT YOU'LL OWN • Own the full post-sales customer relationship with physician groups, nephrology ... engineering) • Experience owning renewals and retention metrics -- you understand the levers and ...

Simplex

Customer Success Manager

Austin, TX · On-site

$100K - $140K/yr

WHAT YOU'LL OWN • Own the full post-sales customer relationship with physician groups, nephrology ... engineering) • Experience owning renewals and retention metrics -- you understand the levers and ...

Simplex

Customer Success Manager

Austin, TX

$100K - $140K/yr

WHAT YOU'LL OWN • Own the full post-sales customer relationship with physician groups, nephrology ... engineering) • Experience owning renewals and retention metrics -- you understand the levers and ...

Simplex

Customer Success Manager

Austin, TX

$100K - $140K/yr

WHAT YOU'LL OWN Own the full post-sales customer relationship with physician groups, nephrology ... engineering) Experience owning renewals and retention metrics - you understand the levers and know ...

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Simplex Jobs Information

What makes Simplex an attractive place to work?

Simplex is a well-established company in the industry, known for its commitment to delivering high-quality solutions and services. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on diverse projects and contribute to the company's growth. Joining Simplex can provide professionals with a chance to make a meaningful impact, develop their skills, and advance their careers in a dynamic and supportive environment.
Infographic showing various Full Stack Software Engineer job openings at Simplex in Austin, TX as of July 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 73% Physical, 9% Hybrid, and 18% Remote job distribution.

Contract Helpdesk / IT Systems Engineer

Simplex

Austin, TX • On-site

$30 - $32/hr

Full-time

Re-posted 4 days ago

Job description

This is a contract, remote position, but we do have a preference for someone based in Austin, TX.
For this opportunity, you will get the chance to work with a successful and scaling Healthcare organization and one of the most competent leaders we have worked with.
We're looking for a polished, service-minded IT Systems Engineer to work remotely but be available for occasional in-office support at the Austin HQ (if you are Austin-based), while delivering high-touch, high-reliability support across the business.
You'll be responsible for ensuring a seamless support experience across users, devices, AV systems, collaboration tools, and SaaS platforms.
This hybrid role blends hands-on technical systems work (primarily Mac, Windows, and SaaS tools like Google Workspace, Jamf, Okta, Zoom). They are a mission-driven company operating in a HIPAA-regulated space, so attention to detail and discretion are essential.
What You'll Do
  • Administer and support the user base on both Windows and Mac.
  • Deliver phone support across the business, resolving hardware, software, and connectivity issues with professionalism and empathy.
  • Set up, configure, and maintain employee laptops (primarily Windows but some Mac), ensuring compliance through tools like Jamf or similar MDM platforms.
  • Support and maintain AV systems and Zoom Rooms for hybrid meetings, events, and executive communications.
  • Manage onboarding and offboarding tasks, including equipment provisioning, account setup, and welcome orientation.
  • Triage and resolve IT tickets via help desk systems, Slack, Zoom, and email-prioritizing clarity, speed, and accountability.
  • Collaborate with IT and Security on automation, process improvements, and internal documentation to enhance the employee tech experience.
  • Ensure all support activities comply with HIPAA, SOC 2, HITRUST, and internal security standards.

What We're Looking For
  • 2+ years of commercial real-world experience in IT systems support ( Okta, JAMF, Google Workspace, Slack experience a bonus )
  • Experience in the Healthcare arena is required
  • Strong experience in Windows and Mac environments
  • Experience with Google Workspace, Zoom, and cloud-based collaboration tools.
  • Hands-on experience supporting AV equipment and Zoom Room configurations.
  • Impeccable customer service and communication skills-especially when working with senior leaders.
  • Strong organizational and prioritization abilities; able to work independently with minimal supervision.
  • Clear understanding of IT operations within security-conscious environments (HIPAA, SOC 2, HITRUST).
  • Strong and polite communication skills are a must.

We can not sponsor for this role or work C2C.

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