Simarn Solutions
Simarn Solutions

34 Simarn Solutions Data Jobs Hiring Near You

$50/hr

Information Technology / Data Center Network Data End Date: 01-Dec-2026 We are seeking a Subject Matter Expert (Support & Ops) with strong experience in managing escalations, incident resolution ...

Lead the QA function across multiple workstreams covering data migration, APIs, platforms, and business processes. * Establish quality gates, KPIs, and dashboards for measuring end-to-end delivery ...

$60/hr

Senior Automation Test Lead Cloud, ETL & Data Warehouse Location: King of Prussia, Pennsylvania | C2C | Remote Pay Rate: $60/hr Industry: Cloud Testing / AWS Migration / Life Sciences / ETL & DW ...

$54.50 - $72.50/hr

Hands-on experience with Informatica Cloud (IICS), including data integration, transformations, and Application Integration (CAI). * Proficiency in SQL, experience with relational databases, and ...

Develop test plans, test cases, and test data requirements using Azure DevOps. * Execute functional, non-functional, and automated tests. * Deploy feature branches for story testing through Azure ...

$75/hr

This role requires hands-on experience with S/4HANA or ECC GxP functionality, validation strategies, data migration oversight, and SDLC governance using CSA principles. The position will collaborate ...

$60/hr

The analyst will help interpret data, resolve issues, and coordinate across teams for improved operational performance. Responsibilities * Support day-to-day Oracle ERP / EPM activities for business ...

Showing results 21-34

Simarn Solutions Jobs Information

Infographic showing various Data job openings at Simarn Solutions in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Subject Matter Expert (Support & Ops)

Subject Matter Expert (Support & Ops)

Simarn Solutions

Hybrid

$50/hr

Other

Posted 23 days ago


Job description

Subject Matter Expert (Support & Ops)
Location: Dallas, Texas | C2C | Hybrid
Pay Rate: $50/hr
Industry: Information Technology / Data Center Network Data
End Date: 01-Dec-2026

Job Description

We are seeking a Subject Matter Expert (Support & Ops) with strong experience in managing escalations, incident resolution, documentation, and operational communication. The role involves ensuring timely resolution of tickets as per SLA, performing value-added activities such as mentoring and SOP creation, validating change implementation plans, and participating in capacity planning. The SME will also engage closely with business stakeholders to address issues, support customer satisfaction, and review analyses such as RCA and trend reports.

Responsibilities

  • Ensure on-time resolution and quality compliance for escalated incidents and tickets.
  • Mentor team members, prepare SOPs, maintain documentation, and facilitate knowledge sharing.
  • Act as a liaison with business segments to support effective communication and presentations.
  • Validate Change Order Implementation Plans and Human Error Compliance; participate in capacity planning activities.
  • Engage in customer meetings to understand issues and support customer satisfaction efforts.
  • Validate Root Cause Analysis, Trend Analysis, and operational reports for stakeholder review.

Required Qualifications

  • Experience in Support & Operations with SLAs and escalation handling.
  • Strong understanding of Data Center Network Data technologies.
  • Ability to mentor, document processes, and support team development.
  • Experience with RCA, trend analysis, and operational reporting.
  • Strong communication skills for stakeholder interaction.
  • Bachelors degree in Technology/Engineering.