60 Sia Operations Jobs Hiring Near You

Company Description

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We're optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.

Job Description

Location: Charlotte, NC (Hybrid - 3 days onsite)

Role Overview

We are seeking a Senior Manager with significant experiences in Treasury Management Services for major financial services companies. This motivated leader will work closely with Sia go-to-market ("GTM") and delivery teams to win and deliver the full stack of treasury services client engagements including cash flow & liquidity management, payment & collections, risk mitigation & fraud prevention and information reporting. With support from Sia's global network of subject-matter experts and client credentials, this individual will be a key contributor to the growth of Sia's Financial Services & Insurance Business Unit especially in North America.

Key Responsibilities:

• Provide expert guidance on different payments, treasury and/or liquidity management, commercial card, working capital products for corporate and commercial customers
• Provide expert guidance on best practices regarding digital strategy for products, platform management (Wires, ACH, Lockbox, Receivables)
• Provide expert guidance on best practices regarding client management success, including service, implementation, and incident management processes and framework
• Support clients in creation of product pipelines, product requirements and user stories, product road maps, and high-level strategic planning
• Familiarity with associated regulators and applicable regulations (i.e., ISO, OCC, FED)
• Assess and interpret emerging regulatory trends, supervisory expectations, and enforcement actions to develop compliance strategies, regulatory frameworks, and internal policies to align with industry best practices
• Enable client delivery with project management best practices, particularly using the Scaled Agile Framework
• Drive and own client accounts, owning responsibility for client satisfaction and delivery excellence. 

Project & Client Management  

• Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
• Manage multiple consulting engagements across one or multiple client accounts, ensuring on-time and high-quality deliverables
• Provide status reporting of progress, dependencies, issues, risks and overall program health to Senior Management
• Lead cross-functional teams and collaborate with clients to drive project execution
• Drive business development by leading proposals, client presentations, and thought leadership, identifying leads and business development opportunities for both new and existing accounts

This job description is not intended to be all inclusive. Duties, responsibilities, and qualifications may be added, deleted, or modified at any time based on business needs. 

Qualifications

• 9+ years of experience working in Treasury Management, Cash Management, and Payments related organization (i.e. Tier 1 bank, FinTech, or Payments related role within your organization).
• Bachelor's degree required in Finance, Business Management, or a related field from an accredited college/university is required, Master's degree is preferred
• Strong domain expertise with related products and associated platforms:
  • Cash management products and services (examples explicitly referenced include lockbox, electronic funds transfer, automated clearing).
  • Liquidity management, cash flow forecasting, and working capital optimization.
  • Understanding of core treasury activities and metrics (e.g., cash concentration, wires, account funding, and reporting on cash position / liquidity metrics).
  • Infrastructure and services behind transaction banking, and how treasury management intersects with payments and FX.
  • Payments regulations and related issues affecting financial services organizations in the US.
• Practical understanding of what modern treasury platforms enable, including:
  • Integration across systems/data inputs, real-time cash positioning, cash-flow forecasting, and payments initiation-to-reconciliation 28
  • Support for risk exposure management plus investment/debt management activities
• Comfortable advising on (and challenging) bank/client stakeholders on products, trends, and processes at both strategic and operational levels.
• High level understanding of payments protocols (i.e. specifications and use of APIs), security best practices and standards, payments fraud, and compliance metrics and measures.
• Experience leading Treasury Management and Cash Management product strategy down to product implementations, developing Strategic Roadmaps and the end to end payments lifecycle, and advising leadership on industry trends and best practices
• Experience with payment gateways, acquiring and issuing banks, and payments processors
• Understanding of the full payments ecosystem, payments operations and partnerships
• Excellent communication and stakeholder engagement skills, with the ability to convey complex concepts to senior executives.
• Project management skills, with experience overseeing Treasury Management, Cash Management, and/or payments initiatives and coordinating cross-functional teams.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).

Preferred:

• Experience working as a Product Manager or Product Leader within Financial Services and/or Payments organization
• Experience with the Scaled Agile Framework
• Experience using Agile Tools (i.e. Rally, Jira, Confluence, ADO, etc.)
• Masters in Business Administration or other equivalent Masters Degree in Payments or Financial field and/or other relevant certifications (CTP, CACM, CFTEA, CTM)

Additional Information

Compensation & Benefits 

Sia invests in total rewards that support how our people work, live, and grow. 

Compensation 

• Base Salary: $150,000-$165,000. Actual compensation within this range will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by applicable law. 

• Annual Performance Bonus

• Personal Sales Bonus (uncapped) 

Benefits 

• Medical, dental, and vision; company-paid life and AD&D; voluntary supplemental insurance and EAP 

• 401(k) with company match and immediate vesting; HSA and FSA options 

• College savings and student loan repayment programs 

• Paid parental leave; generous PTO, nine company holidays, and one floating holiday 

• Cell phone stipend; well-being and professional development programs  

Benefits are subject to applicable plan terms and eligibility requirements. 

Workplace 

Sia embraces a flexible workplace model that balances autonomy with in-person connection. Management is expected to be in the office at least three days per week, serving as culture carriers who mentor teams, strengthen client relationships, and lead by example.  

Work Authorization 

Applicants must be legally authorized to work in the United States at the time of application and throughout their employment. This position is not eligible for employment visa sponsorship now or in the future. 

Our Commitment 

At Sia, we believe in fostering a diverse, equitable, and inclusive culture where our employees and partners are valued and thrive in a sense of belonging.  

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.