Sharp Solutions

Sharp Solutions

32 jobs near Columbus, OH

Tier 2 Service Desk L2

Reston, VA · On-site

$21.25 - $29.25/hr

Active Directory (AD), AD password resets, Mobile Device Management (iOS and Android devices) and network connectivity • Maintain and resolve issues with desktop/laptop computers, client software ...

Tier 2 Service Desk L2

Herndon, VA · On-site

$60K - $63K/yr

Troubleshoot software and hardware problems with the expertise to resolve routine calls over the telephone and to resolve more complex problems within the Help Desk staff* Add and delete user ...

Tier 2 Service Desk L2

Herndon, VA · On-site

$60K - $63K/yr

Troubleshoot software and hardware problems with the expertise to resolve routine calls over the telephone and to resolve more complex problems within the Help Desk staff* Add and delete user ...

Tier 2 Service Desk L2

Reston, VA · On-site

$21.25 - $29.25/hr

Active Directory (AD), AD password resets, Mobile Device Management (iOS and Android devices) and network connectivity • Maintain and resolve issues with desktop/laptop computers, client software ...

Tier 2 Service Desk L2

Herndon, VA · On-site

$60K - $63K/yr

Active Directory (AD), AD password resets, Mobile Device Management (iOS and Android devices) and network connectivity • Maintain and resolve issues with desktop/laptop computers, client software ...

Tier 2 Service Desk L2

Reston, VA · On-site

$21.25 - $29.25/hr

Active Directory (AD), AD password resets, Mobile Device Management (iOS and Android devices) and network connectivity • Maintain and resolve issues with desktop/laptop computers, client software ...

Tier 2 Service Desk L2

Herndon, VA · On-site

$60K - $63K/yr

Active Directory (AD), AD password resets, Mobile Device Management (iOS and Android devices) and network connectivity • Maintain and resolve issues with desktop/laptop computers, client software ...

Tier 2 Service Desk L2

Reston, VA · On-site

$21.25 - $29.25/hr

Active Directory (AD), AD password resets, Mobile Device Management (iOS and Android devices) and network connectivity • Maintain and resolve issues with desktop/laptop computers, client software ...

Showing results 21-32

Help Desk Tier 2 Mac Windows

Sharp Solutions Inc

Mountain View, CA • On-site

$55K - $60K/yr

Full-time

Posted 17 days ago


Job description

SSI is seeking a Help Desk Tier 2 Mac Windows professional. This is a full-time, benefits-eligible, onsite position based in the Mountain view, CA area.Roles and Responsibilities:Provide hardware and software support for Windows and Mac desktops and laptops.Configure, test, and install printers, scanners, and network copier/printers.Use computer images to install and configure laptops and PCs.Ensure the latest approved BIOS updates and patches are applied to PCs and laptops.Support users with file share and permissions issues.Track, log, and report each service request.Travel to Reno, NV, and Portland, OR, once a month.Perform other duties as assigned.Skills & Experience:1-2 years of related experience.6 months of experience with a vocational/technical school certificate, such as CompTIA A+ or Apple Support.Excellent problem-solving skills.Knowledge of Windows operating systems.Strong experience supporting iOS and MacOS upto TahoeWorking knowledge of Microsoft Office Suite.Excellent documentation, collaboration, and communication skills, both written and verbal.Strong analytical skills and the ability to work as a creative self-starter.Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner.