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28 Servicenow Senior Account Executive Jobs Hiring in Chicago, IL

ServiceNow

Sr Services Executive-Commercial

Chicago, IL · On-site +1

As a ServiceNow Services Account Executive, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ...

ServiceNow

Sr Services Executive-Commercial

Chicago, IL · On-site +1

As a ServiceNow Services Account Executive, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ...

ServiceNow

Sr Services Executive-Commercial

Chicago, IL · On-site +1

As a ServiceNow Services Account Executive, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ...

ServiceNow

Sr Services ExecutiveCommercial

Chicago, IL · On-site +1

As a ServiceNow Services Account Executive, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ...

ServiceNow

Director, Commercial Sales

Chicago, IL · On-site

$153.75K - $228.73K/yr

... the ServiceNow executive team * Retain and grow existing customer base with regular non-sales ... Ability to build long term strategic and senior level relationships * Ability to adapt and work ...

ServiceNow

Director, Commercial Sales

Chicago, IL · On-site +1

$153.75K - $228.73K/yr

... the ServiceNow executive team * Retain and grow existing customer base with regular non-sales ... Ability to build long term strategic and senior level relationships * Ability to adapt and work ...

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What are the key skills and qualifications needed to thrive as a Senior Account Executive, and why are they important?

To thrive as a Senior Account Executive, you need expertise in sales strategy, client relationship management, and a proven track record of meeting revenue targets, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software (such as Salesforce), sales analytics tools, and industry-specific platforms is typically required. Exceptional communication, negotiation, and problem-solving skills help you build trust and deliver value to clients. These competencies are crucial for driving business growth, retaining key accounts, and maintaining a competitive position in the market.

How does a Senior Account Executive typically collaborate with internal teams to meet client expectations?

Senior Account Executives regularly work alongside internal teams such as marketing, creative, and product specialists to ensure client needs are fully understood and addressed. They act as the primary point of contact between the client and the company, translating client goals into actionable plans for internal teams. Effective communication and project management skills are essential, as Senior Account Executives often coordinate timelines, resolve issues, and ensure deliverables meet both the client's objectives and company standards.

What are Senior Account Executives?

Senior Account Executives are experienced sales professionals responsible for managing client accounts, building strong relationships, and driving revenue growth for their organization. They typically oversee key accounts, develop sales strategies, and act as the primary point of contact between the client and the company. In addition to meeting sales targets, they also identify new business opportunities and ensure client satisfaction to foster long-term partnerships. Senior Account Executives often mentor junior team members and collaborate with other departments to deliver comprehensive solutions. Their role is crucial in achieving the overall sales objectives of the business.

What is the difference between Senior Account Executive vs Account Manager?

AspectSenior Account ExecutiveAccount Manager
ResponsibilitiesGenerating new business, closing sales, managing client relationshipsMaintaining client accounts, ensuring customer satisfaction, upselling
Required SkillsSales, negotiation, communicationCustomer service, relationship management, communication
Work EnvironmentSales-focused, target-driven, often in client-facing rolesClient support, ongoing account management, collaboration with sales teams
Common Industry UsageSales departments across various industriesCustomer service and account management teams

While both roles involve client interaction, the Senior Account Executive primarily focuses on acquiring new clients and closing sales, whereas the Account Manager concentrates on maintaining and growing existing client relationships. The roles often overlap but serve different stages of the sales and client lifecycle.

What are the most popular jobs at Servicenow in Chicago?
What are the most popular cities for Servicenow Senior Account Executive Jobs?
Infographic showing various Senior Account Executive job openings at Servicenow in Chicago, IL as of May 2026, with employment types broken down into 100% Full Time. Highlights an 32% Physical, and 68% Remote job distribution.
Sr. CRM Account Executive - Manufacturing

Sr. CRM Account Executive - Manufacturing

ServiceNow

Chicago, IL • On-site, Remote

$125.45K - $207K/yr

Full-time

Medical, Retirement

Posted 26 days ago

Job description

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The Sr CRM Account Executive - Manufacturing will oversee market success of ServiceNow's CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.
What you get to do in this role:
The Sr CRM Account Executive - Manufacturing supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.
  • Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
  • Provide input to AE during the account planning process based on territory strategy and recommendation
  • Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
  • Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
  • Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
  • Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
  • Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
  • Champion diversity and belonging to contribute to an open and inclusive environment

Qualifications
To be successful in this role you have:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 7+ years knowledge on return on investment of specialty solutions area to lead solution win
  • Experience as an AE, or in alternative sales role
  • Understanding of business sales processes
  • Travel required: 30-50%

For positions in this location, we offer a base pay of $125,450 - $207,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
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About ServiceNow

Sourced by ZipRecruiter

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2004

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