Supervise and develop IT Service Technicians to ensure operational excellence and adherence to IT standards * Monitor service tickets and incident queues to meet SLA targets and ensure timely ...
Seminolehardrock
60 Seminolehardrock Operations Jobs Hiring Near You
Supervise and develop IT Service Technicians to ensure operational excellence and adherence to IT standards * Monitor service tickets and incident queues to meet SLA targets and ensure timely ...
The Slot Operations Dual Rate Supervisor will serve as a supervisor and slot attendant, when needed. As a supervisor they will oversee Slot Operations as assigned and in both roles they will ensure ...
The Slot Operations Dual Rate Supervisor will serve as a supervisor and slot attendant, when needed. As a supervisor they will oversee Slot Operations as assigned and in both roles they will ensure ...
The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. * Demonstrate financial ...
The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. * Demonstrate financial ...
Implements andensurescompliance with approved company policy and supervises the operation of slot machines and performance of slot personnel during assigned shift. * Assistsin theselection ...
Implements andensurescompliance with approved company policy and supervises the operation of slot machines and performance of slot personnel during assigned shift. * Assistsin theselection ...
Supervisor, Slot Operations
Seminole, TX · On-site
Four to six years of experience in slot operations in a similar position preferred, or an equivalent combination of education and/or work experience. * Knowledgeable about all casino slot games.
Supervisor, Slot Operations
Seminole, TX · On-site
Four to six years of experience in slot operations in a similar position preferred, or an equivalent combination of education and/or work experience. * Knowledgeable about all casino slot games.
Supervisor, Slot Operations
Atlantic City, NJ · On-site
Report developments that may affect the casino operation to the Slot Shift Manager or Assistant. * Accountable for all issues and non-issued slot keys and equipment. * Ensures compliance with all ...
Supervisor, Slot Operations
Atlantic City, NJ · On-site
Report developments that may affect the casino operation to the Slot Shift Manager or Assistant. * Accountable for all issues and non-issued slot keys and equipment. * Ensures compliance with all ...
$47K - $59K/yr
The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand ...
$47K - $59K/yr
The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand ...
Supervises the operation of slot machines and performance of slot floor staff during assigned shift in compliance with Slot Department Policy & Procedures, ensuring guest service is provided to Slot ...
Supervises the operation of slot machines and performance of slot floor staff during assigned shift in compliance with Slot Department Policy & Procedures, ensuring guest service is provided to Slot ...
Manages staff and resources, related to Gaming Operations, which includes Slot Operations and Table Games, on an assigned shift ensuring compliance with established regulations. ESSENTIAL FUNCTIONS ...
Manages staff and resources, related to Gaming Operations, which includes Slot Operations and Table Games, on an assigned shift ensuring compliance with established regulations. ESSENTIAL FUNCTIONS ...
Under the direction of the Slot Director the Slot Shift Director is responsible for providing the leadership, integrity, and management of the operations on their shift. This includes currency and ...
Under the direction of the Slot Director the Slot Shift Director is responsible for providing the leadership, integrity, and management of the operations on their shift. This includes currency and ...
Supervisor, Slot Operations
$45K - $59K/yr
General responsibility for assigned area/capacity of Electronic Gaming Devices (EGD) operation during assigned shift. * Ensures that all personnel are informed of and comply with all relative Federal ...
Supervisor, Slot Operations
$45K - $59K/yr
General responsibility for assigned area/capacity of Electronic Gaming Devices (EGD) operation during assigned shift. * Ensures that all personnel are informed of and comply with all relative Federal ...
Supervises the operation of slot machines and performance of slot floor staff during assigned shift in compliance with Slot Department Policy & Procedures, ensuring guest service is provided to Slot ...
Supervises the operation of slot machines and performance of slot floor staff during assigned shift in compliance with Slot Department Policy & Procedures, ensuring guest service is provided to Slot ...
$47K - $59K/yr
The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand ...
$47K - $59K/yr
The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand ...
General responsibility for assigned area/capacity of Electronic Gaming Devices (EGD) operation during assigned shift. * Ensures that all personnel are informed of and comply with all relative Federal ...
General responsibility for assigned area/capacity of Electronic Gaming Devices (EGD) operation during assigned shift. * Ensures that all personnel are informed of and comply with all relative Federal ...
Manages and directs the day-to-day operations of areas of responsibility through assigned department leads and coaches. * Counseling, guiding and instructing team members in the proper performance of ...
Manages and directs the day-to-day operations of areas of responsibility through assigned department leads and coaches. * Counseling, guiding and instructing team members in the proper performance of ...
Assumes responsibility for the cage operation in the absence of the Manager - Cage. * Responsible for control and account activities within the assigned shifts. * Monitors compliance with IGB ...
Assumes responsibility for the cage operation in the absence of the Manager - Cage. * Responsible for control and account activities within the assigned shifts. * Monitors compliance with IGB ...
Concierge - Hotel Operations
Bristol, VA · On-site
$14 - $19/hr
To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Summary Under the direction of the Director of Hotel Operations, the incumbent is ...
Concierge - Hotel Operations
Bristol, VA · On-site
$14 - $19/hr
To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Summary Under the direction of the Director of Hotel Operations, the incumbent is ...
Supervisor, Cage Operations
Seminole, TX · On-site
To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Under the direction of the Cage - Operation Manager, the incumbent either personally or ...
Supervisor, Cage Operations
Seminole, TX · On-site
To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Under the direction of the Cage - Operation Manager, the incumbent either personally or ...
Daily supervision of Cash Operations. * Assumes responsibility for the cage operation in the absence of the Shift Manager - Cage. * Responsible for control and account activities within the assigned ...
Daily supervision of Cash Operations. * Assumes responsibility for the cage operation in the absence of the Shift Manager - Cage. * Responsible for control and account activities within the assigned ...
To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Under the direction of the Cage - Operation Manager, the incumbent either personally or ...
To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Under the direction of the Cage - Operation Manager, the incumbent either personally or ...
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Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Position SummaryLeads daily IT Operations support functions, ensuring Service Level Agreement (SLA) adherence, effective incident management, and alignment with business needs. Partners with leadership, vendors, and stakeholders to maintain system stability, regulatory compliance, and continuous service improvement within a 24/7 gaming and hospitality environment.
Key Responsibilities- Supervise and develop IT Service Technicians to ensure operational excellence and adherence to IT standards
- Monitor service tickets and incident queues to meet SLA targets and ensure timely resolution
- Act as primary escalation point and coordinate resolution of critical issues
- Manage staffing schedules, timekeeping, and coverage for continuous operations
- Prioritize workload based on business impact and operational requirements
- Develop, maintain, and enforce SOPs, standards, and documentation
- Lead IT audit activities (OCCC, internal, external) and ensure compliance readiness
- Collaborate with vendors and business stakeholders to support technology initiatives
- Drive process improvements to enhance efficiency, service quality, and performance
- Provide technical support and assist with operational coverage as needed
- 3-5 years of experience in Level II or higher IT support role
- Strong knowledge of IT operations, systems, networking, and security
- Gaming and hospitality technology experience preferred
- Proven leadership, coaching, and team development skills
- Ability to align IT services with business and operational priorities
Must be able to obtain and maintain an Ohio Gaming Occupational License.
Work ExpectationsServes as the primary escalation point outside standard hours to support 24/7 operations. Flexibility to work varied shifts and provide coverage based on business needs is required.