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Sees Group

60 Sees Group Jobs Hiring Near You

SEES Group

Surgical Tech (PRN)

Chattanooga, TN · On-site

Surgical Technician Our focus is to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion ...

SEES Group

Retina Ophthalmic Tech

Birmingham, AL · On-site

$17.50 - $23.75/hr

Ophthalmic Technician I We aim to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for ...

SEES Group

Ophthalmic Tech I

Nashville, TN · On-site

$18 - $24.50/hr

Ophthalmic Technician I We aim to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for ...

SEES Group

Surgical Counselor

Nashville, TN · On-site

$49K - $66K/yr

Surgical Counselor The Surgical Counselor guides cataract patients from diagnosis through post-operative follow-up -- serving as the bridge between the clinical team, the patient, and the referring ...

SEES Group

Surgery Counselor

Franklin, TN · On-site

$50K - $68K/yr

Surgery Counselor Our focus is to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for ...

SEES Group

Registered Nurse

Homewood, AL · On-site

Registered Nurse A Registered Nurse is a professional who provides patient care based on the nursing process; being involved with maintaining the standard of care for assigned patients through ...

Sees Management LLC

Ophthalmic Tech I

Chattanooga, TN · On-site

$16 - $21.75/hr

SEES Group , exceptional patient care starts with exceptional people. As one of the largest eye care networks in the Southeast and Mid-Atlantic, we provide our teams with the training, technology ...

SEES Group

Registered Nurse

Chattanooga, TN · On-site

Registered Nurse A Registered Nurse is a professional who provides patient care based on the nursing process; being involved with maintaining the standard of care for assigned patients through ...

Sees Management LLC

Ophthalmic Tech I

Chattanooga, TN · On-site

$16 - $21.75/hr

SEES Group , exceptional patient care starts with exceptional people. As one of the largest eye care networks in the Southeast and Mid-Atlantic, we provide our teams with the training, technology ...

SouthEast Eye Specialists

Surgery Counselor

Nashville, TN · On-site

$13.50 - $17.75/hr

Job Type Full-time Description Who We Are At AVP • SEES Group , exceptional patient care starts with exceptional people. As one of the largest eye care networks in the Southeast and Mid-Atlantic ...

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Patient Experience Specialist I

SouthEast Eye Specialists

Birmingham, AL • On-site

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Who We Are
At AVP• SEES Group, exceptional patient care starts with exceptional people. As one of the largest eye care networks in the Southeast and Mid-Atlantic, we provide our teams with the training, technology, and support they need to thrive while making a difference in patients' lives. Together, we're building the future of eye care.
Our Mission
To deliver the best possible outcomes for our patients, serve and educate our provider network, and fulfill our commitment to our stakeholders.
Why Join Us?
• Paid Training & Career Development
• Growth & Advancement Opportunities
• Supportive Team Environment
• Competitive Benefits Package
• Tuition Reimbursement Opportunities
• Employee Eyewear Discounts
• Referral Bonus Program
• Make a Meaningful Difference Every Day
About the Role
We are seeking a reliable and detail-oriented Patient Experience Specialist I to join our eye clinic. Responsibilities include welcoming clients, managing calls, and efficiently handling patient check-ins and check-outs. The ideal candidate possesses strong computer skills, typing proficiency, and a passion for creating positive patient experiences through empathy.
What You'll Do
• Answer incoming calls on a multi-line phone system, respond to inquiries, and make outbound calls to patients promptly and courteously
• Register patients and verify patients' records are up-to-date and accurate
• Verify personal and insurance information for services and procedures
• Schedule appointments and procedures
• Reschedule missed appointments and cancellations
• Process medical record requests
• Collect and process payments from patients
• Conduct daily reconciliation of cash reports and monies collected
• Complete other functions as requested by management
Requirements
What You Bring
• Strong communication, outgoing, and positive interpersonal skills
• Healthcare and service industry experience preferred
• Empathetic personality with attention to patient's needs
• Strong organizational skills with attention to detail; ability to prioritize tasks
• Ability to work as a team member and uphold organizational standards and values
• Demonstrated computer literacy REQUIRED
• Excellent judgment, dependability, and diligence
• Demonstrated high ethical standards and integrity
• Demonstrated accuracy and thoroughness; monitors own work to ensure quality
• Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy, and diplomacy
• Professionalism: displays positive outlook and pleasant manner, does not instigate, or participate in office gossip or negativity, keeps commitments, dresses appropriately, and is well-groomed
• Ability to work cooperatively in group situations; offer assistance and support to coworkers, actively resolve conflicts, inspire the trust of others, and treat patients and coworkers with respect
• High School diploma or GED, associate degree preferred
• Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only)
Benefits May Include:
  • Medical, Dental & Vision Insurance
  • 401(k)
  • Paid Time Off & Holidays
  • Life & Disability Insurance
  • Tuition Reimbursement
  • Continuing Education Support
  • Certification Sponsorship
  • Employee Eyewear Discounts
  • Referral Bonus Opportunities

Ready to Join Our Team?
If you're passionate about patient care, professional growth, and making a lasting impact, we'd love to hear from you. Apply today and help us build the future of eye care.
Additional Information:
Physical Requirements
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position, with or without reasonable accommodation.
  • Ability to remain stationary for extended periods
  • Frequent use of hands, fingers, and computer equipment
  • Ability to communicate effectively with patients and team members
  • Ability to occasionally lift, carry, push, or pull up to 25 pounds

Compliance Requirements
  • Annual compliance training is required.
  • Compliance with HIPAA, OSHA, and company policies is required.
  • Background screening may be required based on position.
  • Drug screening may be required based on position and location.

Equal Employment Opportunity
AVP• SEES Group is an Equal Opportunity Employer committed to fostering an inclusive workplace. We provide equal employment opportunities to all applicants and employees without regard to any protected characteristic under federal, state, or local law.
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required for the position.

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