Set the standard for customer engagement across all four Lines of Service, driving a customer-first culture across SDMs and dotted-line functions * Ensure all Lines of Service are mobilized ...
New
60 Sdms Jobs Hiring Near You
Set the standard for customer engagement across all four Lines of Service, driving a customer-first culture across SDMs and dotted-line functions * Ensure all Lines of Service are mobilized ...
New
SDMS Technical Lead Work location: Onsite Richmond/ VA Background and Meet and Greet: MANDATORY Technical Analyst to support the technical/infrastructure workstream of an SDMS upgrade program Key ...
SDMS Technical Lead Work location: Onsite Richmond/ VA Background and Meet and Greet: MANDATORY Technical Analyst to support the technical/infrastructure workstream of an SDMS upgrade program Key ...
... SDMS / Empower CDMS • Configure and customize LabWare LIMS • Deliver end-user training • Integrate instruments with LabWare LIMS • Performs entry & edit of all relevant static data • Acts ...
... SDMS / Empower CDMS • Configure and customize LabWare LIMS • Deliver end-user training • Integrate instruments with LabWare LIMS • Performs entry & edit of all relevant static data • Acts ...
Own strategy, implementation, and operations across laboratory informatics systems (LIMS, ELN, SDMS, data analysis tools) and hardware automation platforms (HTS, compound management, instrument ...
Own strategy, implementation, and operations across laboratory informatics systems (LIMS, ELN, SDMS, data analysis tools) and hardware automation platforms (HTS, compound management, instrument ...
You will align SDMs, Technical Account Managers, and other role players to achieve global service standards and superior customer outcomes. In a matrix environment, you will own escalation governance ...
New
You will align SDMs, Technical Account Managers, and other role players to achieve global service standards and superior customer outcomes. In a matrix environment, you will own escalation governance ...
New
You will align SDMs and dotted-line teams to deliver consistent service and satisfaction throughout deployment and steady-state operations. The role requires deep senior leadership experience in ...
New
You will align SDMs and dotted-line teams to deliver consistent service and satisfaction throughout deployment and steady-state operations. The role requires deep senior leadership experience in ...
New
By the end of their probationary period, newly hired sonographers must be in an IV insertion/administration education course (ASE/SDMS approved course or by SBSH Nursing Education Department) with ...
By the end of their probationary period, newly hired sonographers must be in an IV insertion/administration education course (ASE/SDMS approved course or by SBSH Nursing Education Department) with ...
SDMOs operate as direct partners to SDMs and Associate GMs, and this Director ensures that relationship operates with clarity, consistency, and mutual accountability. Beyond day-to-day leadership ...
SDMOs operate as direct partners to SDMs and Associate GMs, and this Director ensures that relationship operates with clarity, consistency, and mutual accountability. Beyond day-to-day leadership ...
SDMOs operate as direct partners to SDMs and Associate GMs, and this Director ensures that relationship operates with clarity, consistency, and mutual accountability. Beyond day-to-day leadership ...
SDMOs operate as direct partners to SDMs and Associate GMs, and this Director ensures that relationship operates with clarity, consistency, and mutual accountability. Beyond day-to-day leadership ...
... SDMs, Product managers and identify the right Server to Application Relationship Knowledge on CMDB discover process6-8+ years experience Working experience on Devops model for project delivery Need ...
... SDMs, Product managers and identify the right Server to Application Relationship Knowledge on CMDB discover process6-8+ years experience Working experience on Devops model for project delivery Need ...
You decide what to build, what to defer, and what to kill. - Hire, develop, and retain three SDMs and their engineering teams You understand the systems deeply enough to challenge technical decisions ...
You decide what to build, what to defer, and what to kill. - Hire, develop, and retain three SDMs and their engineering teams You understand the systems deeply enough to challenge technical decisions ...
Define integration patterns across platforms such as LIMS, SDMS, data platforms, and AI/ML systems • Data & AI Architecture Enablement. Architect solutions enabling closed-loop data generation and ...
Define integration patterns across platforms such as LIMS, SDMS, data platforms, and AI/ML systems • Data & AI Architecture Enablement. Architect solutions enabling closed-loop data generation and ...
SDMOs operate as direct partners to SDMs and Associate GMs, and this Director ensures that relationship operates with clarity, consistency, and mutual accountability. Beyond day-to-day leadership ...
SDMOs operate as direct partners to SDMs and Associate GMs, and this Director ensures that relationship operates with clarity, consistency, and mutual accountability. Beyond day-to-day leadership ...
You decide what to build, what to defer, and what to kill. - Hire, develop, and retain three SDMs and their engineering teams. You understand the systems deeply enough to challenge technical ...
You decide what to build, what to defer, and what to kill. - Hire, develop, and retain three SDMs and their engineering teams. You understand the systems deeply enough to challenge technical ...
Associate Director, Laboratory Informatics and Platform Automation
Lexington, MA · On-site
$195K - $230K/yr
Own strategy, implementation, and operations across laboratory informatics systems (LIMS, ELN, SDMS, data analysis tools) and hardware automation platforms (HTS, compound management, instrument ...
Associate Director, Laboratory Informatics and Platform Automation
Lexington, MA · On-site
$195K - $230K/yr
Own strategy, implementation, and operations across laboratory informatics systems (LIMS, ELN, SDMS, data analysis tools) and hardware automation platforms (HTS, compound management, instrument ...
Design, prepare, and develop teaching material that conforms to the AIUM, SDMS and JRCDMS guidelines regarding sonography education * Instruct and evaluate students and report progress, utilizing ...
Design, prepare, and develop teaching material that conforms to the AIUM, SDMS and JRCDMS guidelines regarding sonography education * Instruct and evaluate students and report progress, utilizing ...
You decide what to build, what to defer, and what to kill. - Hire, develop, and retain three SDMs and their engineering teams You understand the systems deeply enough to challenge technical decisions ...
You decide what to build, what to defer, and what to kill. - Hire, develop, and retain three SDMs and their engineering teams You understand the systems deeply enough to challenge technical decisions ...
Membership to professional societies (ASE, SDMS, AIUM, etc). Preferred
Membership to professional societies (ASE, SDMS, AIUM, etc). Preferred
Work with Empower and NuGenesis SDMS software for testing columns and data management. * Assist with the transfer of new processes from R&D to manufacturing across multiple sites. * Design and carry ...
Work with Empower and NuGenesis SDMS software for testing columns and data management. * Assist with the transfer of new processes from R&D to manufacturing across multiple sites. * Design and carry ...
Echocardiographer - Pediatrics
Tucson, AZ · On-site
Membership to professional societies (ASE, SDMS, AIUM, etc). Preferred
Echocardiographer - Pediatrics
Tucson, AZ · On-site
Membership to professional societies (ASE, SDMS, AIUM, etc). Preferred
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Full-time
Posted 20 hours ago
Job description
Responsibilities
#J-18808-Ljbffr- Serve as the senior customer success leader for the region, accountable for the quality, consistency, and outcome of all customer-facing service activity across deployment and operations
- Set the standard for customer engagement across all four Lines of Service, driving a customer-first culture across SDMs and dotted-line functions
- Ensure all Lines of Service are mobilized, coordinated, and executing to contracted scope and schedule during active deployment phases
- Maintain regional oversight of service performance, incident management, ticket resolution, and escalation handling
- Own regional escalation management across all programs to ensure timely resolution of high-severity incidents and complex service failures
- Coordinate service delivery across all four Lines of Service to ensure seamless, integrated customer outcomes
- Provide direction, coaching, and performance oversight to SDMs with a dotted-line relationship to this role
- Drive consistent escalation handling practices across the region
- Reinforce standardized governance cadence, reporting structures, KPI frameworks, and service improvement methodologies
- Bachelor’s degree in Business, Engineering, Information Technology, or a related discipline
- 12+ years of experience in service delivery, managed services, or mission‑critical operations
- Demonstrated experience managing complex, multi‑program service portfolios in a matrixed environment
- Proven track record of owning senior customer escalations and driving resolution across cross‑functional teams
- Strong ITIL‑based service management expertise with practical application in live operational environments
- Solid financial and commercial acumen, including cost‑to‑serve awareness and margin contribution understanding
- Experience in transit, transportation systems, fare payments, or regulated technology environments
- Demonstrated ability to lead and influence without direct authority across dotted‑line and matrix reporting structures
- Experience leading global or multi‑region services in a matrixed organization
- Exposure to PCI DSS, ISO 27001, or similar compliance and security frameworks