60 Saks Customer Service Jobs Hiring Near You

Salary Range $10.00 - $25.00*
Job Description:
WHO WE ARE:
Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets.
YOU WILL BE:
Under the direction of the Suite Manager, Fifth Avenue Club. The Fashion Consultant, Fifth Avenue Club drives their individual Personal Shopping business by providing outstanding service to the client in an exclusive space, establishing new Saks Fifth Avenue accounts, and driving overall Fifth Avenue Club sales volume. The Fashion Consultant role is also a job onsite
WHAT YOU WILL DO:
• Maintain a high level of customer service by creating and developing excellent client relationships.
• Initiate and use Club events to recruit new clients, increase sales, and develop existing clients.
• Generate and share ideas with the Fifth Avenue Club team on ways to develop your individual business opportunities and maximize sales to achieve or exceed goals.
• Use Saks Fifth Avenue's online clientele resource tools to record and maintain client information and preferences to support your business.
• Source product for client appointments through Saks Fifth Avenues multiple inventory networks including Flagship stores, the digital "endless aisle," and distribution centers
• Engage with clients and perform basic alteration's fittings with guidance and training from our Alterations Director
• Maintain a digital presence to attract new clientele and promote your business both traditionally and through social media selling
• Be the community and brand ambassador on behalf of Saks Fifth Avenue
• Ad hoc responsibilities as needed
WHAT YOU WILL BRING:
• Minimum of 3 years of retail experience in a customer-focused luxury sales environment
• Experience with luxury fashion and lifestyle
• Experience working with sales quotas and comfort with meeting sales targets in a commission based selling environment
• An established network or client base on multiple Social Media platforms, and the ability to support business digitally through content creation
• Experience executing events
YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:
• Opportunity to work in a dynamic company, experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount
SALARY AND OTHER BENEFITS:
Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Saks Global. We look forward to reviewing your application.
Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.