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60 Rli Customer Service Jobs Hiring Near You

RLI Corp.

Billing Solutions Specialist

Peoria, IL · On-site

$18.01 - $23.77/hr

Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results. RLI is an equal opportunity employer ...

RLI Corp.

Billing Solutions Specialist

Peoria, IL · Hybrid

$18.01 - $23.77/hr

Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results. RLI is an equal opportunity employer ...

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RLI Jobs Information

What are the most popular job types at Rli?

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    Infographic showing various Customer Service job openings at Rli in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 27% Physical, 56% Hybrid, and 17% Remote job distribution.

    Sr. Technical Claim Manager/Attorney-D&O/EPL (hybrid)

    RLI Corp.

    Chicago, IL • On-site

    $136K - $199K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 12 hours ago

    Job description

    About Us
    We're not like other insurance companies. From our specialty products to our business model, our culture to our results - we're different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.
    RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar - a testament to our culture and validation of our reputation as an excellent underwriting company.
    Principal Duties & Responsibilities
    -Handle claims proactively to achieve optimum payout results by resolving claims fairly, expeditiously and economically.
    -Assess coverage issues on claims and issue appropriate coverage letters/documentation in required timeframe.
    -Complete timely investigation of claim and post appropriate reserves.
    -Proactively manage outside counsel on litigated claims.
    -Handle claims in accordance with RLI's Best Practices.
    Education & Experience
    -B.A. plus 6+ years of claim-handling and/or comparable legal experience with a concentration in the handling of Directors & Officers, Fiduciary and Employment Practice Liability claims.
    -J.D. strongly preferred.
    Knowledge, Skills, & Competencies
    -Be proactive in initial investigation, claim handling, attorney management, and resolution.
    -Superior communication skills to work effectively with insureds, underwriters and claimants.
    Compensation Overview
    The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.
    Base Pay Range
    $136,618.00 - $199,120.00
    Total Rewards
    At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.
    Financial Incentives
    • Annual bonus plans
    • Employee stock ownership plan (ESOP)
    • 401(k) - automatic 3% company contribution
    • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)

    Work & Life
    • Paid time off (PTO) and holidays
    • Paid volunteer time off (VTO) to support our communities
    • Parental and family care leave
    • Flexible & hybrid work arrangements
    • Fitness center discounts and free virtual fitness platform
    • Employee assistance program

    Health & Wellness
    • Comprehensive medical, dental and vision benefits
    • Flexible spending and health savings accounts
    • 2x base salary for group life and AD&D insurance
    • Voluntary life, critical illness, & accident insurance for purchase
    • Short-term and long-term disability benefits

    Personal & Professional Growth
    RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
    • Training & certification opportunities
    • Tuition reimbursement
    • Education bonuses

    Diversity & Inclusion
    Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.
    RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
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    About RLI

    Sourced by ZipRecruiter

    Industry

    Insurance services

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Peoria, IL, US

    Year founded

    1965

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