Ridgeline
Ridgeline

13 Ridgeline Project Management Jobs Hiring Near You

Ridgeline is an innovative company focused on transforming the investment management industry through cloud technology. As a Project Lead within Customer Experience, you will oversee enterprise cloud ...

As a Project Lead within Customer Experience at Ridgeline, you will lead enterprise cloud software implementations that are transforming the investment management industry. You will serve as the ...

Ridgeline is seeking a Lead Partnerships Manager to join our Customer Experience organization ... Proven project management skills-comfortable managing many concurrent workstreams, setting ...

Ridgeline is seeking a Lead Partnerships Manager to join our Customer Experience organization ... Proven project management skills--comfortable managing many concurrent workstreams, setting ...

At Ridgeline, we are committed to providing best-in-class product documentation and technical ... Strong organizational skills and the ability to manage multiple projects simultaneously. Bonus

At Ridgeline, we are committed to providing best-in-class product documentation and technical ... Strong organizational skills and the ability to manage multiple projects simultaneously. Bonus

Content Developer

San Ramon, CA

$137K - $143K/yr

Manage multiple content development projects simultaneously while communicating timelines ... Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, the Bay Area, and Dublin ...

Content Developer

San Ramon, CA · On-site

$137K - $143K/yr

Manage multiple content development projects simultaneously while communicating timelines ... Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, the Bay Area, and Dublin ...

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Infographic showing various Project Management job openings at Ridgeline in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 83% Physical, and 17% Remote job distribution.
Project Lead, Customer Experience

Project Lead, Customer Experience

Ridgeline

Remote

Full-time

Posted 16 days ago


Job description

Job Summary:
Ridgeline is an innovative company focused on transforming the investment management industry through cloud technology. As a Project Lead within Customer Experience, you will oversee enterprise cloud software implementations, collaborating with internal teams and customer stakeholders to ensure successful project delivery and operational excellence.
Responsibilities:
• Lead enterprise software implementations from kickoff through go-live for Ridgeline’s cloud platform
• Define project scope, schedules, deliverables, and success criteria in partnership with customer and internal stakeholders
• Coordinate cross-functional teams and assign responsibilities to maintain alignment and accountability across project workstreams
• Communicate clearly with stakeholders at all levels to manage expectations, provide status updates, and escalate risks appropriately
• Manage project budgets and track financial performance to ensure transparency and alignment with forecasts
• Monitor quality standards across all phases of the project lifecycle to ensure successful delivery outcomes
• Identify and mitigate delivery risks proactively to keep implementations on track and within scope
• Facilitate retrospectives and analyze project outcomes to drive continuous improvement across delivery practices
• Contribute directly to critical project activities when needed to ensure project milestones and timelines are achieved
• Foster collaborative relationships with internal teams and customer stakeholders to strengthen implementation success
• Support the evolution of Ridgeline’s delivery frameworks and operational processes through feedback and lessons learned
• Leverage AI-powered tools such as ChatGPT and other emerging technologies to improve project documentation, communication, and execution efficiency
Qualifications:
Required:
• Bachelor’s degree in Finance, Business, Computer Science, Information Technology, or a related field
• 7+ years of experience leading investment management software implementations in a customer-facing role
• Strong understanding of investment management workflows across front and back office including portfolio accounting, performance, trading, and compliance
• Proven experience managing enterprise software projects involving multiple stakeholders and technical workstreams
• Highly organized with strong time management and prioritization skills
• Ability to operate independently while maintaining strong collaboration with internal and external stakeholders
• Demonstrated ability to build trusted relationships with customer teams including executive stakeholders
• Strong written and verbal communication skills
• Demonstrated curiosity and ability to learn new technologies and tools quickly
• Willingness to learn about cutting-edge technologies while cultivating expertise in the investment management domain
• An aptitude for problem solving
• Ability to communicate effectively
• Serious interest in having fun at work
• Must be work authorized in the United States without the need for employer sponsorship
Preferred:
• Familiarity with Agile methodologies and SaaS development lifecycles
• Experience with collaboration tools such as Slack, JIRA, Confluence, or Mavenlink
• Basic understanding of APIs, AWS, and serverless technologies
• Project management certifications such as PMP, CAPM, or PRINCE2
• Experience working with Google Workspace or Microsoft Office tools
Company:
Ridgeline is a computer software company that specializes in software development to deliver for the investment management industry. Founded in 2018, the company is headquartered in Incline Village, USA, with a team of 201-500 employees. The company is currently Growth Stage.