RemX
RemX

20 Remx Customer Service Jobs Hiring Near You

?? Important Notice RemX is committed to a fair and secure hiring process. We will never request ... Deliver outstanding customer service while supporting patient needs and inquiries * Handle incoming ...

Important Notice RemX does not charge candidates at any stage of the hiring process. If anyone ... Join a Leading Healthcare Support Team From Home Are you a customer service professional who enjoys ...

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RemX is seeking Customer Support Representatives in‐office role based in Huntersville, NC. Heavy call work, data entry and administrative tasks experience will be required for this role. * Pay ...

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RemX is seeking Customer Support Representatives in‐office role based in Huntersville, NC. Heavy call work, data entry and administrative tasks experience will be required for this role. * Pay ...

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Strong troubleshooting, organizational, and customer service skills * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred As a RemX Helpdesk ...

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Strong troubleshooting, organizational, and customer service skills * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred As a RemX Helpdesk ...

For immediate consideration please email an up-to-date resume to Nicholas.varela@remx.com and mention the (REMOTE CSR POSITION). Please apply online and we will review your resume and contact you. If ...

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RemX is hiring motivated, service-oriented Travel Customer Support Specialists- 1st shift DIRECT HIRE . In this role, you'll assist customers with a variety of travel-related needs while working in a ...

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RemX is hiring motivated, service-oriented Travel Customer Support Specialists- 1st shift DIRECT HIRE . In this role, you'll assist customers with a variety of travel-related needs while working in a ...

IMPORTANT: -RemX will never ask for any form of payment prior to or throughout the hiring process ... Must have: Must have 1 year or more of recent customer service experience in a call center ...

Remote, Call Center Customer Service

RemX

Phoenix, AZ • On-site, Remote

$16/hr

Full-time

Posted 7 days ago


Job description

?? Important Notice
RemX is committed to a fair and secure hiring process. We will never request payment, fees, gift cards, or financial information at any point before or during employment. If anyone claiming to represent RemX asks for payment, please report it immediately, as it is fraudulent and unauthorized. Additionally, any falsified resumes, certifications, or employment documents may result in disqualification and further review.
Remote Healthcare Customer Support Representative
Join a Leading Pharmaceutical Organization from the Comfort of Your Home
Are you passionate about helping people and delivering exceptional customer experiences? RemX is partnering with a nationally recognized Fortune 500 pharmaceutical company to hire Remote Healthcare Customer Support Representatives. This is an exciting opportunity for customer-focused professionals who enjoy solving problems, assisting patients, and working in a fast-paced virtual environment.
If you're ready to take the next step in your career, we'd love to hear from you. Apply today!
Position Details
Position: Healthcare Customer Support Representative
Pay Rate: $16.00 per hour
Compensation: Weekly Pay + Benefits Available
Schedule: Monday through Friday, between 8:00 AM and 9:00 PM EST
Availability Required: Must be flexible to work any assigned 8-hour shift within operating hours
Location: 100% Remote
Equipment: Company-issued equipment shipped directly to your residence
Start Date: To Be Determined
What You'll Do
As a Healthcare Customer Support Representative, you will serve as a valuable resource for patients by providing professional, accurate, and compassionate assistance.
Key Responsibilities
  • Deliver outstanding customer service while supporting patient needs and inquiries
  • Handle incoming calls and, when needed, place outbound calls regarding prescription benefit questions and concerns
  • Verify and update patient information while maintaining confidentiality
  • Review and document medical, billing, and account details accurately
  • Assist patients with navigating benefit-related questions and processes
  • Maintain compliance with Federal Healthcare Program guidelines and company policies
  • Accurately enter and maintain customer information in multiple systems

Qualifications
Required
  • Minimum of 1 year of recent call center experience (required with no exceptions)
  • High school diploma or equivalent
  • Strong communication and active listening skills
  • Excellent attention to detail and data-entry accuracy
  • Ability to meet and maintain established performance metrics and KPIs
  • Capability to work independently in a remote environment

Preferred
  • Familiarity with medical terminology
  • Knowledge of HIPAA regulations and patient privacy standards
  • Previous healthcare, pharmacy, insurance, or benefits-related customer service experience

Remote Work Requirements
To be successful in this role, candidates must have:
  • A dedicated, quiet, and professional workspace free from distractions
  • Reliable high-speed internet service with a wired Ethernet connection
  • Ability to remain logged in and available throughout scheduled shifts
  • Basic troubleshooting skills for routine technical issues
  • Mobile hotspots, satellite connections, and wireless-only setups are not permitted

Ready to Get Started?
For Immediate Consideration-Apply Here!

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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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