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VP, Product Management (Capabilities & Platform)

Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

The VP, Product Management, provides product leadership working with customers, users, stakeholders, technology and content development teams to provide hands-on leadership with the strategy, design, development, and rollout of Relias' product and platform capabilities. This role reports directly to the head of the Product Management organization (Chief Product Officer).

What You'll Be Doing:

• Leading product management efforts across the Relias portfolio of products.
• Market Analysis: lead a cross functional team of Product Managers and User Experience Designers that are responsible for ongoing research of emerging trends, competitor movement, and adjacent industry influences, identifying opportunities to prioritize new solution capabilities and connected workflows that serve the healthcare provider market.
• Product Roadmap: drive end-to-end execution of the product development lifecycle for our full suite of connected product capabilities: Learning Management, Performance Management, Compliance Management and Experience Management. Own the product backlog, cross-portfolio roadmap prioritization, and product OKRs. Partner with the Technology and Content Development teams to determine software development delivery milestones.
• Stakeholder Management: collaborate with business stakeholders to ensure all priorities are understood and considered. Ensure clear articulation and organizational enablement of the value proposition and differentiators for our solutions. Support go-to-market (GTM) strategies in partnership with Product Marketing.
• Performance Management: Partner with Client Care to understand how customers get value from our solutions through instrumentation and direct feedback, aligning, creating and then monitoring product adoption and overall success KPIs. Work closely with customers to prioritize new product development and address customer challenges.
• Team Leadership: Build and mentor a world-class product and design team, fostering a culture of customer obsession, technical excellence, and data-driven decision-making.

Qualifications You've Got If You Have:

• 15+ years of proven experience rapidly building and scaling product management teams.
• 10+ years in a leadership position.
• Bachelor's degree or higher
• Experience working with SaaS technologies.
• Experience working cross-functionally, especially with marketing disciplines and sales initiatives.

It Would Be Ideal If You Have:

• Healthcare experience
• Specific domain knowledge of healthcare technologies (e.g., HCM, GRC, Quality)

IN OFFICE REQUIREMENT: Relias values collaboration and wants to ensure that our team members have opportunities to work with their managers regularly for professional development opportunities. This role requires that you live in the state of North Carolina, within a commutable distance to our office. You would be expected to work in our Morrisville, NC Headquarters approximately 40 days/quarter.

Relias is an Equal Opportunity Employer and a Drug-Free workplace. Relias welcomes and encourages applications from people with disabilities and is happy to make reasonable accommodations in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please visit our career page for instructions. All your information will be kept confidential according to EEO guidelines.